American Landscape

unknown

Very expensive

AMERICAN LANDSCAPE & TREE SERVICE WAS PROMPT AT RETURNING MY INQUIRY INTO THE COST OF THEIR SERVICES. THEY PERFORMED THE WORK AHEAD OF SCHEDULE AND WERE CONSCIENTIOUS OF THE LAWN CLEANUP.

WE HAD SOME NICE GIRLS COME OUT TO DO THE TRIMMING. THEY DID A PRETTY GOOD JOB BUT LEFT A LITTLE BIT MORE SCRAP AROUND THAN OTHER LANDSCAPERS WE USED IN THE PAST. THEIR PRICE COULD NOT BE BEAT, SO IT WAS WORTH A LITTLE MESS TO CLEAN UP.

WORK NEEDED TO BE DONE THE NEXT SEASON BECAUSE THEY WERE UNABLE TO START BEFORE INCLEMENT WEATHER, EVEN THOUGH THEY GAVE ME THEIR QUOTE AND DESIGN IN SPRING. THEY INSTALLED WRONG COLOR OF BRICK FOR THE RETAINING WALL. THEY FAILED TO OBTAIN PERMISSION FROM NEXT DOOR NEIGHBOR TO USE EQUIPMENT IN THEIR DRIVEWAY. THEY ARE VERY POOR AT RETURNING CALLS. AFTER THE WORK WAS FINALLY DONE, IT TOOK UNTIL THE NEXT SPRING FOR THEM TO RETURN TO ADD MORE DIRT & MULCH TO HIDE THE EXPOSED SPACES BETWEEN THE RETAINING WALL AND TO ADD A CAP TO THE DRAIN PIPE TO PREVENT CRITTERS FROM CRAWLING UP ONTO MY PORCH. WHILE THEY DID GIVE ME A CREDIT FOR INSTALLING THE WRONG COLOR OF BRICK, I WOULD NOT RECOMMEND THEM BECAUSE THEY ARE EXTREMELY SLOW TO RESPOND TO CONCERNS AND ARE UNPROFESSIONAL. THEY ALSO SUBMITTED IN WRITING THAT THEY WOULD ADD MORE GRAVEL NEXT TO THE RETAINING WALL TO REPLACE THE GRAVEL THAT WAS WASHED AWAY BY THE RAIN AND THEY HAVE NOT DONE THIS.

WORK NEEDED TO BE DONE THE NEXT SEASON BECAUSE THEY WERE UNABLE TO START BEFORE INCLEMENT WEATHER, EVEN THOUGH THEY GAVE ME THEIR QUOTE AND DESIGN IN SPRING. THEY INSTALLED WRONG COLOR OF BRICK FOR THE RETAINING WALL. THEY FAILED TO OBTAIN PERMISSION FROM NEXT DOOR NEIGHBOR TO USE EQUIPMENT IN THEIR DRIVEWAY. THEY ARE VERY POOR AT RETURNING CALLS. AFTER THE WORK WAS FINALLY DONE, IT TOOK UNTIL THE NEXT SPRING FOR THEM TO RETURN TO ADD MORE DIRT & MULCH TO HIDE THE EXPOSED SPACES BETWEEN THE RETAINING WALL AND TO ADD A CAP TO THE DRAIN PIPE TO PREVENT CRITTERS FROM CRAWLING UP ONTO MY PORCH. WHILE THEY DID GIVE ME A CREDIT FOR INSTALLING THE WRONG COLOR OF BRICK, I WOULD NOT RECOMMEND THEM BECAUSE THEY ARE EXTREMELY SLOW TO RESPOND TO CONCERNS AND ARE UNPROFESSIONAL. THEY ALSO SUBMITTED IN WRITING THAT THEY WOULD ADD MORE GRAVEL NEXT TO THE RETAINING WALL TO REPLACE THE GRAVEL THAT WAS WASHED AWAY BY THE RAIN AND THEY HAVE NOT DONE THIS.

SCHEDULED SERVICE WITH PAUL SUTOR IN EARLY OCTOBER. WAS TOLD THAT OUR JOB WAS A SIMPLE 'BUCKET JOB' WHICH COULD BE SCHEDULED INTO AN EMPTY SPACE ON THEIR CALENDAR. WAS TOLD THAT SERVICE WOULD TAKE PLACE IN EARLY NOVEMBER. EARLY NOVEMBER CAME AND WENT; AROUND THANKSGIVING I CALLED AND WAS TOLD THAT THE WEATHER HAD HELD UP SOME OTHER JOBS, AND THEY'D BE THERE THE FIRST WEEK IN DECEMBER. SAME THING HAPPENED. THIRD DATE WAS SCHEDULED, AND THE SAME PROBLEM. AFTER THE THIRD TIME, I CALLED TO CANCEL THE SERVICE, BUT WHEN THEY GUARANTEED THEY'D DO THE JOB THE NEXT DAY, I ACCEPTED. THEY DID INDEED SHOW UP, ABOUT TWO HOURS LATER THAN THEY WERE SCHEDULED. THE WORK ITSELF WAS DONE WELL, AND CLEANUP WAS VERY GOOD. THE TECHS WERE VERY POLITE AND HAD SOME SUGGESTIONS FOR CARE OF OTHER TREES ON OUR PROPERTY. THESE ARE SUGGESTIONS I WILL PURSUE WITH ANOTHER COMPANY.

PROBLEM SOLVED. MILLIONS OF DEAD BUGS ASSIMILATED INTO THE ENVIRONMENT WITHIN 3-4 DAYS. WORKED WITH PAUL SUTOR, WHO WAS QUITE KNOWLEDGEABLE.

COMPETITIVE PRICING, EXCELLENT WORK. TOOK A WHILE TO SCHEDULE THE WORK, WHICH IS TO BE EXPECTED DUE TO VOLUME AND WEATHER LIMITATIONS. FABULOUS JOB OF CLEANING UP AFTERWARDS.

QUICK ESTIMATE. VERY PROFESSIONAL JOB. GREAT TREE CARE POINTERS. PRICE WAS BEST OF THE GROUP.

BEAT OTHER QUOTES BY 30%! GREAT JOB CLEANING UP.

THEY CAME OUT THE SAME DAY I CALLED AND WERE PROMPT, CLEANED UP THE YARD WELL. AND THE ARBORIST WAS VERY PROFESSIONAL AND RETURNED CALL QUICKLY.