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Great Lakes Roofing

Roofing

About us

Commercial Roofing

Business highlights

Emergency Services Offered

Services we offer

Commercial Roofing

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Showing 1-1 of 1 reviews

Eric T.
08/2014
1.0
roofing
  + -1 more
I bought a commercial building they had replaced the flat roof on in Neenah, Wi. This was part of the agreement to purchase the property. Great Lake roofing from Neenah/Menasha did the work. This is a spancrete roof. The spancrete has a few cracks Great Lakes roofing ran the membrane down 1-2 inches so the first time it rained the roof leaked. Either by the cracks in the roof or the seam where the roof and wall meet. I called the "salesman" and asked him what to do... He had to ask his "manager" and get back to me. He called me back to let me know it would be an extra $1,500.00. Mind you the original project was less than $5,000.00. I said I would be willing to pay something so we can get this resolved but over 20% for the roof still leaking. That is crazy!! I texted pictures with this note attached. "This is pictures of the roof that is leaking. As you can see the concrete is over 8" thick. And is cracked and leaking. Please let me know your plan of action. " within an hour the "district manager" called me back screaming at me to leave his salesman alone. And he told me his name and spelled it for me. At that point I told him my next action would be small claims court. His response " I will counter sue for wasting my time" I hope someone higher up in the company would contact me and we can get this resolved. Thanks.
Description of Work: Put a flat roof on.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$4,500

    Contact information

    1605 Drum Corps Dr, Menasha, WI 54952


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing

    FAQ

    Great Lakes Roofing is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: Closed

    Great Lakes Roofing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Great Lakes Roofing offers free project estimates.
    No, Great Lakes Roofing does not offer eco-friendly accreditations.
    No, Great Lakes Roofing does not offer a senior discount.
    Yes, Great Lakes Roofing offers emergency services.
    No, Great Lakes Roofing does not offer warranties.
    Great Lakes Roofing offers the following services: Commercial Roofing

    Contact information

    1605 Drum Corps Dr, Menasha, WI 54952


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed