Feldco Windows Siding and Doors

Signed a contract with Feldco at the beginning of the summer and was told project would be completed in 4-8 weeks. The first time we were scheduled to have the new windows installed, something came up and we got pushed back 2 more weeks. Second time they show up, the windows were the wrong size (they measure 3 times so how does that even happen). Then finally on the third time the windows are finally installed, only to find out the screens are done very poorly. They came back to get the screens and we still do not have them back. The sales rep said we would be getting a discount due to these issues- well he asked what we wanted and we said at least $500 (the windows costed over $8000) and they said "well we don't do that, we usually only give 1-2%" then proceeded to say "if I gave you a $100 discount, would you go back and give us a 5 Star review". This company cares more about getting 5 star reviews than the actual quality of their work. In my opinion it's not worth the waste of time, the run around, or the false promises of getting discounts. Choose someone else- anyone but FELDCO!!

I have had Feldco windows installed in two homes now and love how they operate and the ease of cleaning. The windows have made a huge difference in the Summer and AC bills.

So disappointed and frustrated with this Feldco. Poor service, poor communication and extremely poor quality installation. I’m over four months into the siding installation and it’s still totally unexceptable. Missing insulation, siding literally falling off my house, trim is terrible, nothing fits right and when they installed my gutters they put a downspout on the end of my garage where I never had one and when it rains the water runs and pools right in front of my garage doors. The house is a redo but the project manager keeps sending crews to “patch it”. My salesman was great at selling but when it came to follow ups when the remodel was going wrong, he was rude and condescending. I wish I would have checked the reviews before they got my money. This whole project with Feldco has been a giant mess. I would never recommend this company.

I'm not happy about it. The total cost was $31000 and they've asked half of it. I paid them half but until now they still don't have the materials and I contacted them last January and they told me that they cannot complete the job this year, Very unprofessional.

Very disappointed with the customers service. I wish I would have read the reviews on the BBB before hiring them for my windows. The communication was horrible. Almost all of my voicemails were never returned once the contract was signed. Paid a deposit but was charged the full amount of the windows before the project was completed. I was informed by a GM that I would not be charged the full amount before the job was completed but was anyway. There are several GM’s there that tell you different things. I was basically lied too. The project was completed way later than the agreed timeline because of a mistake they made. The caulking job on the windows seemed very subpar and not clean. I would highly recommend NOT using this company. They do not care about their customers.

Went very well. Our condo has strict requirements for exterior-facing improvements so our window appearance and design had to be approved by the architectural review board. The Wisconsin Feldco GM was a big help during this process. He worked with us and with the building manager to be sure the board had all the information they needed to approve the work. Since this was the first time a "new" vendor had been approved, it was a "big deal". On the day of the install the team showed up on time, explained what they would be doing and set to work. They completed all eight windows as well as a sliding glass door in about eight hours. During the day the Wisconsin GM stopped by to check on the work and lent a hand in lifting the sliding door into place. This was a good experience. The windows look wonderful and we fell that we were treated well and respected as customers.

High pressure sales and a "today only" price made me think better of that tactic. I cancelled my order via my salesman to whom I made a hefty down payment. Had a bad feeling about if he followed through with the cancellation and called the office. They knee nothing about it. To be fair, they did ask questions and corrected the situation. They also followed up with a call from the manager letting me know that the company and the salesman had "parted ways." It took the maximum days to see the refund, but I did finally get it. Went with a different company. Windows go in next week. Fingers crossed. I would have been stuck with the deal had I not called the office that day...

Very well, everything came in on time. The installers caught a problem with 2 screens, replaced the next day. Communications went smoothly throughout, no glitches at all.$

Our experience with feldco was a total nightmare. We ordered our windows August 2016. Feldco did not install our windows until January 2017. We were told in September that our windows would be installed in October. And when the windows were FINALLY installed the craftsmanship was horrible!! The caulking around the windows was sloppy, and not done correctly. My husband is going to need to redo the caulking because the company is so unprofessional. They did not seal the windows properly, I can see around the frame of the window on the inside of my house, and the outside. My husband is going to need to fix this because Feldco left it this way as "finished". So essentially, there are holes in my house around my new windows, bugs or other critters could easily get in. We are so disappinted. Also, the crew left a huge mess of nails and glass all over our drieway that WE had to clean up. The communication we recieved from Feldco through this entire process was rude and unprofessional. Do not be fooled by thinking this is a great company just because they are always advertising on tv. I am writing this review as a warning to spread the truth about feldco so I can prevent you from having to live through the same nightmare we did. I wish someone had warned us!!

A crew of two men came on time and introduced themselves. They then kindly had me move a wine cart w/glasses so they will not be damaged in during installation. They went right into the job of replacing my rear door. I had to take my golden out for a walk so he will not be in their way. When I came back an hour or so later they were busy cleaning up a finished job. The door, purchased from Feldco and installed by them is really nice. The gentlemen did a very good job and did not forget to caulk all seams etc. The only thing left for me to do was a little bit of nail hole filling and touch up. If anyone reading this is in their area of business you can not go wrong. I also had a storm door installed in front last month or so.

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Dave from Feldco arrived on time to install our pre-ordered storm door. He was very professional and went right to work installing our storm door. When finished he cleaned up his work area and explained how the door closures work etc. He did a very beautiful job on installation. I would recommend him again and again. The Feldco Co. is very lucky or whatever to have such an employee. He was very pleasant to talk to and explained to us all about the new door. Feldco Co. is on my top list in the future when I ever need a door or their company again.

We had a really great experience with Feldco windows. The estimate was fair, the products are well constructed and the warranty is excellent. The installers today were quick, quiet and a pleasure to work with. They cleaned up after themselves well and Feldco's process ensures that there's no mess on the inside of the house. The windows look fabulous and I think the house feels warmer/less drafty already. I highly recommend Feldco for replacement windows.

The salesperson Mike was good. The installers were fantastic - I liked them so much I asked for them to come back and put in the second 5 windows (I bought in waves based on my budget). They were thorough and professional and answered any question I had. I had one window crack on me and Feldco came out immediately and changed it for me - months after the install. I thought they were reasonable with the price - a little higher than other companies but I was ok with it. My only "complaint" was the follow up calls I received for awhile about finishing up the windows in my kitchen. It felt like they were calling almost weekly. After I told them via email (because the call reps didn't seem to understand) that I wasn't in a position to purchase more, the calls did stop. I did recommend them to a friend of mine and she ended up getting their windows too.

It all went according to the plan. No setbacks or extensions in the install. The price and product they promise they produce.

I thought that the were knowledgeable. We bought new shutters and they were willing to install those for us as well and did not charge us extra for it. I would definitely recommend them and would use them again myself.