They showed up promptly which was great. That was the end of the great. After $190 the frig is still making noise. Interesting that the other reviewer noted Chuck's "professional" demeanor. I certainly don't see that. Gave the credit card number to them when they did the work. Apparently they didn't run it through then. I got a bill reminder message and left it again on their office voicemail. They still apparently didn't run it through again. Then I get ABUSIVE voice messages from Chuck that the bill still isn't paid. W**? Get it together people! Hopefully all is square now and Chuck can chill out. Unbelievable. I will never call them again.
Description of Work: "Fixed" the frig
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$190
Joan S.
02/2014
5.0
appliance repair
+ -1 more
Chuck was here in a timely fashion after we called. He diagnosed the problem and ordered the needed part. We enjoyed his professionally presented demeanor and kindness. He completed our repair as soon as the part came in. We will definitely call North Avenue appliance again.
Description of Work: Replaced the electronic panel in my stove/oven
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
FERN D.
01/2014
5.0
appliance repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
BARBARA G.
09/2011
5.0
appliance repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg N.
06/2011
4.0
appliance repair
+ -1 more
everything went well
Description of Work: Washer delivered on time
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
Beth R.
02/2011
5.0
appliance repair
+ -1 more
I have used this company before and both times have been very impressed. The service technician is very thorough and knowledgeable and provides lots of useful tips on maintaining the equipment. He takes extra steps to make sure everything is working properly. He works quickly, neatly, and is very polite and professional. For the service performed I think the rates are very competitive. I have paid much higher trip charges with other companies.
Description of Work: Checked out dryer that was taking a long time to dry. Clogged vent was cleaned out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
JOE S.
03/2009
4.0
appliance repair
+ -1 more
He fixed my refrigerator, but it was difficult getting in touch with him. He didn't call me back. I had to keep calling him and calling him.
Description of Work: He fixed my refrigerator.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$65
Beth R.
11/2008
5.0
appliance repair
+ -1 more
Excellent service, very courteous, professional, prompt, and worked very quickly. Chuck, the owner who serviced my washer, also answered some questions I had about future appliance purchases. I really appreciate knowing what is good from a service standpoint.
Description of Work: Labor only to replace porcelain on steel tub in washing machine. Tub was purchased through the manufacturer as the original probably was defective.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Lee T.
05/2007
4.0
appliance repair
+ -1 more
It was pretty expensive! Otherwise, aside from the cost, the work was done to satisfaction. The technician was a good individual and very conversational.
Description of Work: They replaced a transformer and another gadget in our clothes dryer.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$120
NANCY K.
04/2006
4.0
appliance repair
+ -1 more
GAVE ME A QUOTE OVER THE PHONE, AND HE THOUGHT IT WAS A WORN COUPLING. PROMPTLY CALLED - ARRIVED ON TIME. 90 PARTS and LABOR WARRANTY GUARANTEE. VERY PROFESSIONAL and NICE.
Description of Work: CALLED TO ENQUIRE ABOUT SERVICING OUR WASHING MACHINE THAT WASN'T WORKING PROPERLY. REPAIRMAN (CHUCK) WAS PROMPT IN RETURNING MY CALL & SERVICE WAS NEXT DAY. REPLACED WORN MOTOR COUPLING IN WASHING MACHINE.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105.04
DUANE K.
07/2003
5.0
appliance repair
+ -1 more
unknown
Description of Work: TRIP CHARGE TO DIAGNOSE PROBLEM WITH A DEHUMIDIFIER. $200 REPAIR ESTIMATE GIVEN, ADVISED THAT IT IS NOT WORTH REPAIRING.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
MICHAEL W.
06/2001
5.0
appliance repair
+ -1 more
I CONTACTED THEM IN AN EMERGENCY AND THEY WERE AT MY HOUSE IN LESS THAN AN 1/2 HOUR. IT WAS GREAT SERVICE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
North Avenue Appliance is currently rated 4.4 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
No, North Avenue Appliance does not offer free project estimates.
No, North Avenue Appliance does not offer eco-friendly accreditations.
No, North Avenue Appliance does not offer a senior discount.
No, North Avenue Appliance does not offer emergency services.
No, North Avenue Appliance does not offer warranties.
North Avenue Appliance offers the following services: Major Appliance Sales. Service.