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RICE'S CAPITOL CARPET

Carpet Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

About us

We are a family owned business with large selection of instock rolls and remnants of carpet and vinyl. We also have a large selection of tile and glass options to chose from.

Business highlights

57 years of trusted experience

Services we offer

Installation of all types of floor coverings and window treatments. We follow installation methods set by the National Wood Flooring Association and Tile Council of North America.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2.69%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-7 of 7 reviews

valerie R.
03/2016
2.0
carpet installation
  + -1 more
unknown
Description of Work: Bad job. Charges were made we did not expect.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from RICE'S CAPITOL CARPET
Rice’s Capitol Carpet, LLC appreciates that you took the time to share your experience with our store. We pride ourselves on providing exceptional service and value to those who entrust us with their flooring needs. Unfortunately, from time to time, things do not go according to plan. In this case, our team provided information over the phone regarding preparation and sub-flooring charges that were in addition to the estimate that was previously given for this job. Your husband did authorize and approve the needed preparation so that the subfloor could be brought up to condition that would permit installation of your new floor. In those situations where a customer is not satisfied with their floor, it is our goal to do everything we can to make it right. As such, we look forward to inspecting the floor this week when Brad comes out to review the installation and materials. If there was an issue with installation, we will work with the customer to resolve the issue. If there was an issue with defective material from the manufacturer, we will do everything we can to assist the customer, including but not limited to, filing a claim with the manufacturer and handling any follow-up calls and questions that the manufacturer may have about the technical details, if it is determined that a manufacturer’s claim does indeed need to be submitted (at this point, our team is not yet in a position to make that determination).

Lee H.
01/2015
5.0
carpet installation, flooring contractor
  + 0 more
Installation went well. Timely and friendly. There was an issue with the doorway's but the company came back immediately to take care of the problem.
Description of Work: Installed laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Lori M.
10/2014
4.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
I was very pleased with the outcome. First of all the tile and the stacked stone are beautiful , quality materials. The staff was very professional, knowledgeable and prompt. They returned calls right away and they came when they said they would come. And the installation was flawless. My den looks fabulous. I would absolutely recommend them to anyone. The only downfall is cost but I'm guessing their price is comparable to others.
Description of Work: We had floor tile installed in a den as well as stacked stone on a fire place.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Sarah R.
07/2014
5.0
carpet installation
  + -1 more
Wonderfully understanding and helpful. We appreciate the service they provide.
Description of Work: Installed tile for bathrooms and working on carpet!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Hal O.
12/2013
5.0
ceramic tile, flooring contractor
  + 0 more
Outstanding quality and workmanship! This surpassed our expectations on our new shower. Work was completed in a timely manner as promised. Brad was excellent on helping and guiding us on how to go about getting our old built-in tub removed, and designing a custom handicap accessible walk-in shower. Very ,very knowledgeable on all aspects of bath installs above and beyond just tile and flooring. He answered all our questions and e-mails promptly, and always kept us up to date as to the progress in conjunction working with the contractor and plumber. Highly recommended!
Description of Work: Complete Install of custom walk-in shower. Floor, drain, all tile work, built-in shower shelves and new flooring for the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from RICE'S CAPITOL CARPET
I would like to thank [removed member names] for choosing us to be a part of their renovation project to create a roll in shower. The project looks great and should function as for the family for many years to come. Thanks again for being one of our finest customers. Best Regards Brad

KELLIE M.
12/2012
5.0
carpet installation
  + -1 more
Really liked their selection and the sales person was very helpful-- her follow up was also good.
Description of Work: Purcased living rom & bedroom carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jo Ann W.
03/2012
5.0
carpet installation
  + -1 more
They are great people to do business with. They explain things to you. They do a very professional job. I am thoroughly happy with the work they have done for me.
Description of Work: They placed new padding and new carpet in my bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    1313 W VETERANS PKWY, Marshfield, WI 54449

    www.ricerug.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Ceramic Tile,
    Window Treatments,
    Hardwood Flooring Sales and Installation

    FAQ

    RICE'S CAPITOL CARPET is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:30 PM

    Tuesday: 7:30 AM - 5:30 PM

    Wednesday: 7:30 AM - 5:30 PM

    Thursday: 7:30 AM - 5:30 PM

    Friday: 7:30 AM - 6:00 PM

    Saturday: 9:00 AM - 12:00 PM

    RICE'S CAPITOL CARPET accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, RICE'S CAPITOL CARPET offers free project estimates.
    Yes, RICE'S CAPITOL CARPET offers eco-friendly accreditations.
    No, RICE'S CAPITOL CARPET does not offer a senior discount.
    No, RICE'S CAPITOL CARPET does not offer emergency services.
    Yes, RICE'S CAPITOL CARPET offers warranties.
    RICE'S CAPITOL CARPET offers the following services: Installation of all types of floor coverings and window treatments. We follow installation methods set by the National Wood Flooring Association and Tile Council of North America.

    Contact information

    1313 W VETERANS PKWY, Marshfield, WI 54449

    www.ricerug.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM