WireOne

Worker was prompt, efficient, knew what he was doing, and took the time to explain t hings.

Very expensive.

Very thorough but prices were high for parts and services performed.

I called them to fix a closet light. First they charge you approximately $65 for a trip charge to come which is fine. Shawn appeared on time. As soon as he came in, he got to work. He turned on the switch -didn't work. Next he changed the bulb with a new one I provided - didn't work. Then he checked the fuse panel to see if anything was tripped. Everything was in order. In fact, I had checked all this before calling the electrician (turning on the switch, changing the bulb, checking fuse panel). The next move threw me completely off. He pulled out his iPad and showed me the next course of action was to run a full diagnostic test for approximately $260/-. I am using the approximate since this incidence happened few months back and I could be off by +/-$10-15. He said that it may get fixed during the diagnostic service or may need additional tests. I said thank you for the service. One thing I learnt is - cut your losses - earlier the better. Next day I called another local electrician. He figured out the problem and fixed it in 45 minutes. The problem was that bulb holder became lose in the socket. Since they do charge for 1 hour - I was charged about $103/- with tax.

Easy to arrange appointment for technician visit a few days later. Technician showed up on time, surveyed the job, explained tasks involved, options, costs clearly and succinctly. Took enough time to make sure we understood everything and let us make a decision without pressure. Completed job in timely fashion.

good customer service and the repairman was great; but the service is fairly expensive

Great job!

Trac lighting, ceiling fan, outside lighting fixtures and outlet repairs done very professionally and courteously. Well satisfied.

We had Shawn come to our home to install a ceiling fan in our living room with a raised ceiling. He was very kind, courteous, honest, and very professional. He knew what he was doing and made me feel assured of the quality of his work. One catch though is that WireOne has an initial dispatch fee and then works off of a standard pricing sheet so my particular install got quite expensive. The pricing sheet covers almost any imaginable service/job and scenario that they could do but definitely seems to favor them (probably factoring in most time expected to complete the work, worst case in supply cost, etc.); but as a customer you know upfront exactly what the cost will be and can choose whether to do it or not. They offer great quality work and you know they're doing everything right, but you may end up paying for it depending on the service/job that you're looking for.

There was a snafu with the office, as they called to schedule an appointment when one had already been made and then they got the address wrong. The good thing was the electrician who arrived (after calling me and getting the correct address), Shawn, was top notch - professional, thorough and extremely competent. I would definitely hire Shawn again.

The tech did a good job but the pricing was outrageous!

Somewhat more expensive than other electrical contractors that I've used before, but their work was done fast.

Very communicative! Not only did they call me back, they got in touch to let me know about anything that impacted my appointment. I also really liked how everything they do is on a menu with set prices. It was also great to have the work done the same day as the quote, since the work I needed done could be completed in an afternoon. The electrician also presented estimates for options and work that may need to be done in the future. WireOne will be my first thought next time I need electrical work.

Very professional, answered all questions and reviewed work with me.

Preston and John were both excellent, very professional, and kept us informed at all stages of the work. Joani and I were so pleased with the work they did on running the wiring. installing the 8 recessed lighting fixtures, installing the 3 ceiling fans and installing outdoor electrical outlets that we ran out and got 2 more ceiling fans for them to wire in and install. We would recommend them without reservation!

I had no issue with the quality of the work done or the friendliness of the technician. However, the company charges a set fee rather than an hourly rate and their set fee for this work seemed exorbitantly high. In addition, the technician discovered that it was a very simple problem -- equivalent to tripping a circuit breaker -- and still charged the set fee for 'evaluating the circuit.' There are contractors out there who would have forgiven my stupidity (in fairness to myself, it was a dishwasher repairman who told me there was no power in the circuit, and I tried the breaker a couple of times but apparently should have given it a minute to come back on, which I didn't know) and not charged me the full, and I repeat, exorbitant charge. I am not too thrilled with my experience with HomeAdvisor, will stick to using neighbors for recommendations in the future.

although the work was very good, the price was very high for 3 electrical outlets

they did a good job were good at there work.

Very professional and effecient

The cost seemed high to me, but the work was top-notch. We had 10 new light fixtures installed (5 in the ceiling and 5 wall sconces) and wired security cameras. This was a challenging project but WireOne's electrician handled it with ease. I don't like the up front fees that this company charges for an initial visit and estimates, but in spite of this I'll hire them again based on their exceptional quality of work and communication.

I had a porch light replaced and a deck light replaced. It took the electrician all of 35 minutes to finish once he began working. On top of the labor charge their was a fuel charge and a service fee. The bill was over 330 dollars. Seemed pricey to me for the amount of time worked.

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