WireOne

Fast and polite, but they need to follow proper COVID masking etiquette.

Very thorough and professional.

Professional and willing to explain to a woman what he did and why. I would hire him again at the drop of a hat. Another thing he was willing to do was explain to me the different kinds of new lightbulbs and which would last the longest.

VERY EXPENSIVE!!!!

Shawn was very friendly and fast.

They did a terrific job. I will definitely hire them again when I have electrical issues.

good work

Came when they said they would and got a the work done quickly.

The technician found more problems and corrected them also. Very reasonable price and quickly took care of the situation.

Friendly Explained what they did and why they did it Neat Clean and friendly

Every thing good

High price, did not wear a mask

Despite clear postings on our building and well-established local laws, Shawn did not wear a mask at any time during his time at our condo. He ignored my pointed message (of me donning of my mask in my own home). I should have sent him packing right then when it was apparent that he was not going to follow the law...., but I chose to let him stay and finish the work, while I stayed as far away from him as possible.

The guy entered our home NO MASK, then he sat down after looking at our outlet and said to us you need to rewire our home for $22,000 I said we are grandfathered in. We just need an outlet rewired. I told him to leave but he said he could run a wire up to split up the outlet for $1500.00 we said no, so he finally put a new outlet in, what we asked for in the first place .when he was done 20 minutes tops. He wanted 514.00 plus we already paid 39.95 to get him here. he offered no receipt for his work. We are in our 80s but not gullible yet. Stay away from this guy, he said he has a mask in his truck, would not help if he gave us codid19.

Excellent work. Technician was professional and courteous, explained work needed. Just a bit pricey.

Fast excellent service

Great customer service!

I have already shared with a family member who will be calling Shawn for service on his house. but they will need an entenea.

The Wire One Representative did nice work here, knew how to fix what I needed to be fixed, was personable and professional. The only slight ding I gave, and that wasn t much of a ding, was the cost. But, I m grateful some long time projects were/will be repaired.

Brian was great.

Honest, friendly, and quality work

Provide excellent service but costly.

I was connected with WireOne through Home Advisor. Now, as I write this, I would have rather been connected to a virus on my computer. I have had many projects done throughout the years by using home advisor or the Home Depot connection portal. I have never once experienced what I experienced with WireOne. I scheduled an appointment for a bathroom fan repair. During that phone call I made it extremely clear the fan was a part of a solar tube. At this time, I agreed to the trip charge of $69. When the technician arrived I showed him the fan that was not working, the electrical panel, and the attic/crawl space entrance. After standing around for a few minutes the technician told me that his FIRST quote would be $430 including the $69 trip charge. This $430 is ONLY for a diagnostic test. This is not for any sort of repair or fix. He stated that the fix would either be a level 1 or level 2 repair. I asked for prices of both levels to see if I wanted to continue. Supposedly, WireOne does not give full quotes for actual repair. The prices come once the diagnosis is complete. This is absolutely insane for the customer. Why would someone pay all $430 to know what the problem is then get a unknown repair charge after. I scheduled the appointment for a full quote. What I got was an incomplete quote and phone call from the office asking about my experience. I told the office that the quote was incomplete and the sales rep on the first phone call failed to mention that there are two quotes for such repair. The office reached out and so did Corporate. Basically, a ?Corporate service manager? stated that the Madison office was in the wrong regarding the quote. However, in the end nothing was resolved and no refund was given. I would never recommend this company in 100 years. I found another company to do the repair and the entire process cost me half of what WireOne quoted me just for the diagnosis. Go local, and completely skip this company. They will waste your valuable time and your hard earned money.