Window Design Center

Very well. New doors are great. New windows not needed. Suggested we put new insulation around windows. Price includes doors, installation, insulation, carpenter, painter.

The job went great. The windows were delivered when they said they would be and in great condition. The Windows were installed and our job was completed. The customer called 2 weeks later and said a few on the windows would not open all the way. So we came out to look at them. We found that when the customer had a blind company come to install the blinds they ran a screw though the window. I contacted the window design center and they ordered the parts and had them repaired in short order. The customer was very happy.

From the first time I walked into the door at Window Design Center I was treated well. The friendly front desk staff made me feel welcome and helped me get settled in to meet a staff member to help out my wife and I. After discussing what we were looking for in our new home we were guided through their show room and all the products were explained to us and which ones might be the best fit for our home and budget. We had a couple of different product lines priced out to see if they matched our budget and one did. Ordering the windows and doors was a breeze with the help of Window Design Center. Their people are friendly, knowledgeable, responsive, and caring. I would recommend Window Design Center to anyone looking for new windows and doors.

I have worked with Window Design Center numerous times over the past 2 and a half years. I am a property/project manager and it always seems that I am in need of windows and doors. I have always received the same high level of professional and courteous service. Everyone is friendly and ready to help. I have ordered anywhere from 40+ high end windows for a large commercial project, to single windows and doors for small projects. I was treated the same no matter the cost of the project. The sales staff is extremely knowledgeable and was able to help me pick out a door that would enhance the look of the property and match future improvements in the works. They worked around my busy schedule and were able to put a rush on the project to get it completed before the building was rented for a large corporate meeting. The installer arrived on time and did a great job of installing the door. He was professional, and cleaned up after himself. He even offered free advice on another project I was working on. I will continue to do business with Window Design Center and strongly recommend them.

The entire team at The Window Design center was awesome. From my initial meeting with the sales staff at their beautiful showroom to the expert installation everyone was professional, courteous and helpful. I definitely will use them again!

Extremely well - friendly staff, exceptional service, and our salesperson (Charlie) did not try to oversell us on anything. They even suggested a contractor to install the window. What a great team and the window has been problem-free since then. Thank you Window Design Center!

Job were very well, respectful and did a great job.

It was great! I wasn't pressured into buying and I wasn't sold upgrades that I didn't need. I was able to get exactly what I was looking for at the price I could afford.

I purchased windows from them and they were great and the staff is awesome as well as helpful. I am very pleased with the installs as well as the windows they helped me choose.

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Provider did an excellent job of specifying windows but did not provide me with a list of Marvin part numbers or specifications of my purchase. During construction, there was a lot going on and I assumed that I could always access the window information. Ten years later, when I needed to replace a window, provider refused to give me the part number even though provider had access to my purchase and gave me price for replacement but refused to give me a copy of the order I purchased. Provider lied about having shredded the information and that Marvin had shredded the information. I believe that before I purchase, the proposal for the windows belongs to the provider, but after I pay $20,000 dollars for the windows, a copy of what I purchased belongs to me. Provider states by email he will never give me the information I would like to provide the purchaser of my home. I have since gotten the information from Marvin, but provider would not give us the P.O. number and it took almost an hour for Marvin to find the information. Window Design Center is not representative of business practice in this industry according to Marvin. Window Design Center lied to me and gave me a price $130.00 over the normal cost of the window I needed. Other dealers have confirmed Window Design Center are not good people to deal with.

We met with Chas at Window Design Center and he walked us through our options. He came out a few days later to measure everything and placed the order for us. Several weeks later the windows arrive and Window Design Center stored them for us until we were ready to put them in. Everything went great- no problems.

Extremely poor response time, everyone from the receptionist to the salesman to the warehouse workers seemed very disinterested in helping us. They were very heavy handed in recommending a more expensive route, almost to the point of refusing to order the less expensive brand, even though it was a company they represented and they carried the exact door we wanted. The store really wanted us to custom build the door.

Window Design Center were decent. They were nice and very knowledgeable.They were straightforward and honest. They had no doubt what they were talking about. They were on time and professional.

Everyone makes mistakes but they offered me nothing but an apology in return for the additional two weeks of mess in my house and disruption of my life. I would have expected a small discount of an offer to paint the primed door. That's the difference between just getting the job done and GREAT customer service. I have to say, though, that the gentleman who worked overtime on a Saturday with my contractor to install the correct frame was more than gracious and did a wonderful job.

We had one mix-up because I didn't realize at first that Window Design is a manufacturer but does not install their windows. I had been waiting for months for the funds to come through to pay for this project, so when they came in, I was in a bit of a hurry. So the communication muddle was my fault, not theirs. We hired a carpenter to put the windows in. We know that Window Design products are good, because another carpenter ordered and installed a Window Design Escape window when we created an extra bedroom in the basement, in 2002. This window had to be klutz-proof, because our Eldest is h****** anything with moving parts. The window has served well. Also, their products have a very high rating from Consumer Reports.

We have done three projects with Window Design Center over the years, and the results have always been excellent! We have worked with Chas on all projects and the experience has always been very positive. The installation and carpentry was performed and supervised by Jay. He is a craftsman extraordinaire. For this latest project they installed the windows on brutally hot days while battling wasps, on time, and the windows and finish are beautiful. We could not be happier with the job, the fairness of the pricing, and definitely plan to use them for future projects.

So far so good, the windows are currently being installed.

My experience was very positive with them. They are flexible and have good attention to detail.

They were very knowledgeable, and their prices were good. The price of $3500 was just for the windows and not for the installation. I would use them again in the future if necessary.

It turned out great. We were very pleased.

First of all, Mike Goessl the salesman did a very good job. He was the 7th contractor I contacted. He has sold windows for 20 plus years and knows them well. He gave me solid advice on replacing some odd awning windows. He found mahogany trim to match the trim in my house (the other contractors said it couldn't be bought). He was helpful when I asked but not pushy. I definitely did not feel he took advantage of me as a single woman. (this has happened with other contractors) The price for top of the line Marvin windows was significantly lower than the 3 other Marvin contractor quotes (especially one of them). The installers arrived on time and for the most part did a great job, especially the framing guy (perfect 45 degree corners!) My only complaint is that I wish the installer had consulted me on a minor problem (caused by crumbling plaster) with one of the windows - he decided to install the 1 inch lower to compensate; I would have installed it one inch higher instead. I know if you make it clear to this installer that he needs to call you he would, as he did later with me. This is why the B for professionalism; otherwise they were very professional. I am very happy with the Marvin quality.

Very well, without a hitch. Really helpful staff. Windows still working great years later.