UW Credit Union

Banking/Credit Unions, Mortgage Companies


Services we offer

Banking, credit unions & mortgage.

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Frank G.
07/2016
5.0
banks
  + -1 more
I've been with them since January 2003. They have great personnel and customer service. Their policies are customer oriented rather than profit oriented. I always feel they treat me with my best interests in mind.
Description of Work: Banking needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianna M.
06/2015
5.0
banks
  + -1 more
Best bank in the area.
Description of Work: Banking services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle Q.
01/2015
5.0
banks
  + -1 more
unknown
Description of Work: Advised regarding both an auto loan and a home refinance. |Interest rates for both types of loans were good, and as importantly, |their clear information provision about length of term helped me make |decisions tailored to my current and future financial needs. |I also appreciated availability for follow up questions by email or in person.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank G.
06/2014
5.0
banks, mortgage broker
  + 0 more
I first started using their services after a recommendation by my employer. When I first came to them to use their services, I was having a hard time financially and I barely met their standards. They took a chance on me. I have been using their services for about eleven years now. I have used their services for banking, credit cards, auto loans, other loans, and also for a mortgage. Their paperwork was much more thorough and service oriented. They had everything spelled out so clearly that I didn't have to ask many questions. When I once had an issue with identity theft, they caught it, contacted me, and I received all of my money back. They were very efficient about it as well. They don't try to exploit their clients and instead, they go out of their way to serve them. I have been totally thrilled with their services.
Description of Work: I used their banking services and also have a mortgage through them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
10/2012
5.0
banks
  + -1 more
I'm pretty much using all of my services through UWCU - mortgage, auto, premium checking, savings, money market, COD, and even a safety deposit box. Each of the rates have been competitive if not the best in the state. If you are in the Madison area, there really is no better option out there if you do your homework.
Description of Work: I've been a loyal member of UW Credit Union since 1998. Throughout this time, I have been consistently impressed with their service, professionalism, and competitive rates. They have expanded their ATM locations throughout East and West Madison since I first joined, although I see fewer ATMs that allow for check deposits than before. The main two positives I have of UWCU are their rates and their customer service. I just bought my second home and the mortgage process has been very transparent and the rates are competitively lower than any of the nationwide bank chains. When I did ask for UWCU to "price match" the application fees or closing costs for each mortgage, they were happy to do so. The mortgage process went very smoothly and quickly. Yes, throughout the years I have run into overdraft fees (my fault), but they are not outrageously high.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel D.
10/2012
5.0
banks
  + -1 more
UW is very cooperative and competive. They have always had the lowest rates for the loans that I've needed to take out. I've never delt with any fees on any of the accounts. They have great customer service, are very prompt and a great online system as well. They are all around helpful.
Description of Work: I use them UW for Saving, Checking, Home Equity Line of Credit, Credit Card, Car Loan, Mortgage, and Money Market. I have been with them over 10 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Whitney G.
06/2012
5.0
banks
  + -1 more
They help me with checking, saving and loan services and I love the facility. I will use them again in the future.
Description of Work: UW Credit Union is my credit union. On my last visit I made a deposit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Minda F.
04/2012
5.0
banks, mortgage broker
  + 0 more
I have been using them since college. The bank is convenient and the fees are low. They are easy to use. There is no hassle, and it is low maintenance.
Description of Work: We use them for banking and mortgage needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    PO Box 44963, Madison, WI 53744

    www.uwcu.org

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Banking/Credit Unions,
    Mortgage Companies

    FAQ

    UW Credit Union is currently rated 5 overall out of 5.
    No, UW Credit Union does not offer free project estimates.
    No, UW Credit Union does not offer eco-friendly accreditations.
    No, UW Credit Union does not offer a senior discount.
    No, UW Credit Union does not offer emergency services.
    No, UW Credit Union does not offer warranties.
    UW Credit Union offers the following services: Banking, credit unions & mortgage.

    Contact information

    PO Box 44963, Madison, WI 53744

    www.uwcu.org