TQ Diamonds, INC

Jewelry Sales/Design/Repair, Gifts, Appraisals - Antiques/Jewelry/Items

About us

Locally and Family owned - Timothy E. Quigley, owner and founder of TQ Diamonds, unknowingly began his career with a simple childlike fascination with rocks and minerals. He began gathering and collecting gemstones at the age of nine. His intense fascination with gemstones catapulted him towards his dream career. Tim entered the jewelry industry as a salesperson for a local jeweler in 1985. Two short years later, he opened the doors of TQ Diamonds. Tim's business philosophy is based on outstanding service and the finest quality products. As an independent jeweler, Tim feels he can offer his clients much more than other jewelry store chains. Therefore, he hand selects every diamond and precious gem he sells. In addition, Tim developed a keen eye and deep appreciation for custom designed jewelry. He knows his clients are looking for unique pieces of jewelry that express their thoughts and ideas. Tim has brought custom design to a new level with TQ Diamonds. TQ Diamond's creative team consists of designers/goldsmiths and 7 professional sales associates. TQ Diamonds’ knowledgeable staff encourages their clients to ask questions and to help create their own jewelry masterpieces from start to finish. TQ Diamonds is the premier custom design jeweler in the Midwest Timothy and Kimberly Quigley are holders of the Certified Gemologist Appraiser (CGA) title from the American Gem Society (AGS). The CGA title is the highest level of achievement in the jewelry industry. Currently in North America and Canada only about 425 individuals have earned this prestigious title. A Certified Gemologist has undergone gemological training and certification from the Gemological Institute of America (GIA) as well as the AGS (American Gem Society) they are specially trained in diamond grading, gem identification, synthetic gemstones, gemstone enhancements, and gem and jewelry care. TQ Diamonds - member of the AGS since 1999

Business highlights

37 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Ring cleaning and checking - A complete check of your jewelry and a thorough cleaning FREE. Repairs, sizing, custom design-An experienced staff of professional jewelers can help with everything from simple repairs to complete restorations.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Susan T.
08/2020
5.0
jewelry stores, welding
  + 0 more
I have used their services several times at least and every time they broke the saying, "cheap, fast, good - pick any two." They are all three although good is quite an understatement. I have given them jewelry to repair 2-3 times and a medical alert lanyard to shorten and re-establish the magnetic end pieces and each time, they treated my little jobs as if I was their top customer... outstanding service and competence!
Description of Work: Cosmetic and Functional Jewelry Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan P.
05/2017
4.0
jewelry stores
  + -1 more
Very well.
Description of Work: Resizing and polishing.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennie W.
12/2015
5.0
jewelry stores
  + -1 more
I trust their quality, workmanship and service. Always friendly, professional and never try to sway to a higher priced item. Listen carefully to what I want. Spend time with customers with no pressure to buy. Never go to a mall or chain jewelry store because you will find better quality, more professional and reasonably priced jewelry @ TQ Diamonds My only regret is I can't buy everything I want!!!
Description of Work: Resized my rings over a number of years (maybe 20 or 25?. This time I requested to have the band that can be adjusted to 3 different sizes due to arrthritic changes. Not sure how many years I've been using TQ Diamonds but all services and goods are excellent quality. I indicated N/A for price because, to be honest, I haven't used a different jeweler for so many years. I am also a member of Angie's List

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Bette H.
11/2015
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Repaired prongs on anniversary band, resized three rings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Tim J.
05/2015
5.0
jewelry stores
  + -1 more
unknown
Description of Work: They put a new band and recast the diamonds on an heirloom ring.
Rating CategoryRating out of 5
Yes, I recommend this pro

David O.
11/2014
5.0
jewelry stores
  + -1 more
We are comfortable with them because we have used them in the past. Other people that I know have talked highly about them and they seem to do good work.
Description of Work: We have used TQ Diamonds in the past. We had a repair done on my wife's wedding ring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sue B.
06/2014
5.0
jewelry stores
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Greg M.
06/2014
5.0
jewelry stores
  + -1 more
unknown
Description of Work: They inspected and repaired the mounting on two diamond rings. They cleaned, resized and made them look like new. On top of this great work, they also were able to accommodate a tight schedule---I needed them done before a planned trip. GREAT experience. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Heidi G.
06/2014
5.0
jewelry stores
  + -1 more
I received a call from Janelle that the ring was done a day or two before the deadline. I picked it up the following week. The ring looks like new!!! My mom will be thrilled to have it back and be wearing it.
Description of Work: My mother's ring was missing a diamond. We took it in and they noticed that after 27 years of wear, most of the diamond settings were loose. They provided an estimate to replace the missing diamond and reset all the others. They also gave me the date in which it would be ready for pickup. Janelle was great to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$387

Karen S.
06/2014
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Retipped and repaired worn-out prongs on a ring I inherited. They were professional, friendly, excellent job! Previously they cleaned a different ring for me at no charge, when I had not been in the store before. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from TQ Diamonds, INC
[Member name removed], thank you for taking time to share your experience at TQ Diamonds. Thank you for the trust you placed in us to complete your work

Carol W.
06/2014
5.0
jewelry stores
  + -1 more
The work was done within the timeframe indicated when the rings were dropped off. The jobs were well done - everything fits and looks great.
Description of Work: Sized two rings and soldered wedding bands together

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from TQ Diamonds, INC
[Memebr name removed], thank you for taking time to share your experience at TQ Diamonds. Thank you for the trust you placed in us to complete your work

Steve B.
11/2013
5.0
gift shops, jewelry stores
  + 0 more
The sales professional was very helpful. She said that repairs are generally 10 days but we had ours done in half of the time. They did a great job.
Description of Work: Repair prongs on engagement ring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from TQ Diamonds, INC
Thank you for taking time to share your experience at TQ Diamonds, we appreciate your support.

    Contact information

    7058 Mineral Point Road, Madison, WI 53717

    www.tqdiamonds.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Jewelry Sales/Design/Repair,
    Gifts,
    Appraisals - Antiques/Jewelry/Items

    FAQ

    TQ Diamonds, INC is currently rated 4.9 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    TQ Diamonds, INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, TQ Diamonds, INC offers free project estimates.
    Yes, TQ Diamonds, INC offers eco-friendly accreditations.
    No, TQ Diamonds, INC does not offer a senior discount.
    Yes, TQ Diamonds, INC offers emergency services.
    Yes, TQ Diamonds, INC offers warranties.
    TQ Diamonds, INC offers the following services: Ring cleaning and checking - A complete check of your jewelry and a thorough cleaning FREE. Repairs, sizing, custom design-An experienced staff of professional jewelers can help with everything from simple repairs to complete restorations.
    Ask for details

    Contact information

    7058 Mineral Point Road, Madison, WI 53717

    www.tqdiamonds.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM