Ted's Painting

Initial consult: I was contacted by Susan to set up a time when Ted could come take a look at the project. We weren't quite ready at that time, so waited until we had decided on colors. We then set up a time for Ted to take a look. He arrived right on time. We discussed our needs as follows: -- Paint the kitchen and adjoined dining area (not including the ceiling) -- Paint 1 accent wall in the dining area -- I also said that I would be painting the hallway that connects to the kitchen and the stairwell and asked if he could cut in the top of the stairwell since it was hard to reach. He thought all of the above was doable within the 7-hour time I had purchased. We showed him the colors we had selected and confirmed that we would be using Benjamin Moore Aura paint (some of the best). He told us the quantities we should buy of the 2 colors. Scheduling: We were contacted by Susan to arrange a day for the work. Got the details worked out with a minor problem, but got it worked out. No problem. Day of work: Ted arrived within 15 minutes of schedule and got to work laying down drop cloths, etc. I had the paint ready to go. I asked him if he could help paint more of the stairwell instead of painting the accent wall, since it was a more challenging space for me. There must have been some miscommunication because he did help me cut in the top of the stairwell (which we had agreed to earlier), but I had hoped he would have time to paint more of the stairwell itself in lieu of the accent wall. He did cut in the top and sides of the accent wall before he left, which was helpful -- but ultimately, I did get as much painted as I expected. My request or expectations must not have been clear. So in total, the kitchen and dining areas were painted, the accent wall was cut in on the top and sides, and the stairwell was cut in on the top. I did the rest. He was kind enough to let me use his ladder and paintbrush holder extension to paint the stairwell ceiling and upstairs hallway (while he worked in the kitchen). I appreciated that. Quality: Overall, the quality was good. After he left, I found many areas near the trim where the old (yellow) color was showing through. One area is next to the refrigerator so is high visibility. I will need to fix this. He tapes minimally (which saves a lot of time) so the edges seem to be painted more lightly. I was disappointed with having to go back and fix these areas (as I've yet to do it). He was respectful. In all, it was a big help. I'm a good painter, but a slow one. He was able to get done in one day (although with a few problem areas) what would have taken me two. Recommendations: I would recommend that Ted ask the homeowner if there are any areas of particular concern or ask if there are any specific requests (i.e. when trimming along a caulked space if the paint should go up to the caulk edge or cover the caulk. He could advise if there are best practices in such areas.) Better to ask than to assume. He might also want to provide a checklist of things for the homeowner to do prior to the day of work. He also discarded the empty quart sized can of Aura paint, leaving a small amount in the larger gallon can -- wish I could have transferred it into that small can to save space.

Ted was very prompt, was willing to use our paint, used multiple colors to complete the job and did a great job.

Ted was a pleasure to work with. He communicated very clearly before he started what could most likely be done in the time we'd allotted for the work, and said we could create a separate contract to do any additional work beyond the promotional rate if we chose. We did ultimately decide to add an extra half day in order to get some more work done. His work was very good. The job involved painting close to recently refinished wood floors and he was very careful not to get paint on the floor. The caulking and painting look great. We very much appreciated his attention to detail. He was also efficient in terms of his time and paint usage.

They came out as expected and worked hard for the allotted time. I had some extra work I wanted them to do and they came out and gave a great estimate for everything combined. They were meticulous and painstakingly careful to make sure everything was done exactly to my liking. The man who did the work is a perfectionist and made sure everything was done the best it could be.

Ted was very professional. He came in and prepared all the areas and painted everything quickly with great detail. I was home the whole time and you'd hardly know he was here he was so quiet! Would definitely use his painting services again.

Ted is very friendly. Prompt. Called well in advance of scheduled day, called a few days before to confirm. He did come early on in the process to assess the job. I hired a professional painter because of the challenge of using a color hard to work with and also to have the cutting look professional. What went wrong in my book is he did not advise me early on about getting premium paint to minimize the number of coats. Only after applying 3 coats did he say that it is important to get premium paint and not just from Menards or Home Depot. How was I suppose to know? I feel he should have been more assertive in recommending the right kind of paint rather than leaving it up to the non-professional, me. He came back the second day to apply a third coat. This was a surprise to me that he would come back on a second day, and I appreciated it very much. Again, this goes back to his being a nice guy. Pleasant to talk with, just overall nice. But in hindsight, I would have liked him to be more assertive with his professional knowledge and TELL me, get good paint or let him get it. A little sloppiness I had to clean or touch up. The outlets had paint on, and I removed the baseboards to make it easier for him and in a few places, he did not paint low enough, discovered after I put back the baseboards, and the baseboards actually went on higher than before because of the laminate floor I installed. In fact, he was so nice that I almost feel guilty writing this. However, I did not get the professional job I expected. He needs to take charge of the job and not let the homeowner get the paint. He should adjust his prices for the time getting the paint and the cost of it. As for sharing my review, if future customers let him take charge of the job, like getting good paint, and not leaving it to cheap people like me, I think they will be more satisfied than I was. If premium paint was used, like he said after the job was done, coverage would have been better. I would rate him a notch higher if he took charge in terms of what kind/quality paint to get It's my fault for getting a cheaper paint, but when hiring a professional, I think that person should take charge of all aspects of the job.

Overall Ted did an OK job on the walls. He did not tape any cracks ( just caulked them ). All the cracks still show. Some were large and look pretty bad. If you have an older home with plaster walls I'd try someone else.

Can't say hasn't done anything! Ted actaully came out and looked at the work and gave me a timeframe. He was very polite and professional. I called back to speak with him regarding the work, and the woman I spoke to was very rude, which turned me off from the work.

Ted did a professional job in all respects. He was very attentive to detail and there were no problems with paint spills or drips onto woodwork or the flooor. He was pleasant throughout the time he was working, and we felt comfortable enough to leave him alone as we did outside chores away from home. We contracted an extra hour of time to finish the work, but he had told us that might happen in the preliminary evaluation, so we were not surprised or blind-sided. His work definitely improved the appearance of our home.

I've had a great experience so far working with Susan, his office manager, and with Ted. I will update this review after the work is completed.

He did a good job of filling nail holes, and clean up. Overall, really happy with his work.

Awesome Service! Very friendly professional staff.

Great. Ted was prompt, friendly, and fast. He had enough paint and time to do the ceiling and crown molding in my entry way. A very nice job!

Not a positive experience at all because they "no showed" when they were supposed to come to provide a quote.

This painting job was done during the first week of December 2012. It was a special on Angie's List which I purchased in September of 2012. I called to set up a time and it was agreed that the work be done by the end of November. As the end of November approached, I had not heard from Ted's Painting so I called him. At this time he could not do the work until the first week in December to which I agreed. He arrived on the day we agreed upon to paint. At the end of the day he seemed to be in a rush. He said he had to pick his wife up from work and could not be late. There was no walk-through to check for missed spots as he had to leave. After he wash gone I noticed that there was about a quarter inch white line around the base boards and upon closer inspection noticed a lot of problem with the detail work of painting corners, near the ceiling, tiny areas around door molding and some paint in an already painted wall of a different color. I was not happy with the job done. I called to have him come back to correct the problem, but not until after Christmas and he said that would be okay. I expected him to call to set up a time to correct the problem in January. When I had not heard from him at the end of January, I called him to set up a time. He said he had to check his calendar and would get back to me. He left a message on the answering machine and said he could be there on Wednesday or Friday of the following week (Feb 20 or 22). At 4:30 PM on Wednesday, Feb. 20th he called and said he could be there on Friday. I was not able to have him paint on Friday. He then said he would be on the West side of Madison next week and could maybe be there one day next week. By this time it became apparent to me that he would rather not do the work. I did not during any of these times get a definite time to do the work. I then chose to no longer use his services since I don't believe he really wanted to correct the errors made.

We purchased the Angie's List Big Deal for $199 for 7 hours of painting on 11/14/12. Ted's wife Susan promptly contacted us to make arrangements for Ted to stop by to take a look at the work we wanted done. When Ted arrived on 12/1 we discussed a few options with him. We knew for sure that we wanted the kitchen to be painted. Originally we'd wanted a faux finish on the living room wall, which is quite large due to a cathedral ceiling. We also considered having Ted paint a bedroom for us. We asked for time estimates as we were interested in staying at or below the 7 hours. Ted pointed out that the kitchen + the faux finish on the wall would put us over 7 hours, not to mention adding the bedroom. We decided to paint the bedroom ourselves and forego the faux finish in the living room. Ted coached us on types of paint to consider as well as how much paint to purchase for each room. Very helpful! He said he'd give us a call in early January to set up the appointment for work. By January 31st we contacted Ted & Susan as we hadn't yet heard from them. We arranged for Ted to do the work on February 11th. One of us took the day off. At some point that morning we contacted Ted & Susan as we hadn't been given a time to expect him. Susan called back and followed up with an e-mail explaining that Ted's back had gone out and he would need to reschedule. She did apologize for the inconvenience. We rescheduled for February 19th. When Ted arrived we mentioned that the paint store clerk had advised that we use a gray primer under the paint color for the living room since the wall was currently an off-white and we were having Ted paint with a deep copper color. Our thought was that we could apply the primer to the living room wall while Ted worked on the kitchen - again, in interest of staying under the 7 hours. Ted deemed the primer unnecessary. Ted advised that if he were unable to finish the job he'd be back the following day. We left him to his work and went to ours. When we came home the work was unfinished. No big deal. But as there was no note or call we weren't sure if he'd already worked the 7 hours or what time to expect him the following day. Ted did complete the work the next day and we were then advised that we'd be billed for 4 extra hours. Though Ted and Susan seem to be a bit disorganized and less professional than some, and we were disapppointed in the miscommunication/underestimation of work time, in the end we were happy with Ted's work.

I would rate Ted's Painting as an A+. Ted arrived on time, was professional, worked constantly and was meticulous with his painting. When he was finished, he cleaned up his work and left the area as clean as when he came. No drips on the woodwork or doors, carpet, etc. I am more than pleased with the service and would hire him again. Thanks Ted...I love how it turned out!

From the beginning Ted's painting was very professional. They actually contacted me first to see when I needed the service and to set up an estimate. Ted came by and looked around the areas that needed painting. Since we bought the "painter for the day" he told us exactly what he could do in that time frame and answered any questions we had. We decided on our living and dining room. Ted's then followed up with us on their availability, we picked a date and Ted arrived as planned. He is very kind and hard working. We are very happy with his work and will use him again in the future.

Very good service. He was on time. Got done when he said he would. He was here when he said he would and everything looks nice.

Ted showed up at the scheduled time. He was careful to cover everything and tape where required. He was neat, timely, and professional. We did need to extend his engagement with us by an additional two hours as the color we picked for the living room did not match as we had planned, so another coat was required. He rearranged his schedule to get our work done the next morning.

Had a little difficulty getting scheduled because he was soo busy ... but did come and paint on scheduled day and time. 2 coats were necessary to cover previous color which took the entire 7 hours/$199 deal. I also wanted the stairway walls done ... so he did come back to do that which costed an additional $150. His painting was very good and he also cleaned up afterwards ... careful not to drip paint ..

The process took some time, because we let Ted know we were in no hurry to get the job done. (We weren't currently using the lower level, and later, he needed to take time off because of an illness.) When we first met Ted at our home, he explained the entire process, and he told us exactly what (and in what quantity) we'd need to purchase for his use to complete the job. We were especially pleased to hear that he could do all of it--patching the damage, priming, adding texture, and putting on the final coat of paint. That meant we didn't have to find someone for dry wall repair, another person for wall texture, and use Ted only for painting. Ted always came when he said he would--and if behind schedule, phoned to say he would be a little late. He was easy to work with through-out the whole process.

I had paid for an Angie's list $199 special for 7 hours of painting. I had Ted over in November to talk about several possibilities for our 7 hour package. After some discussion we agreed that he could do out stair well in the time since it did not require a second coat. He indicated that he would do the job early in Dec. At the end of the second week of Dec I had to call to see when he was planing to come. He apologized and we set a time for 20 Dec which was canceled do to the snow. He finally came 8 January. The work was good but he did not complete the job. He had left before I got home and has not gotten back to me on the job. This last weekend I finished the job in little better than a hour.

Had an appointment for an estimate. Ted was a no show. When I called, the woman said she had no recollection or record of my call.

We had a tough painting job - bead board ceilings that needed nail holes filled and painting. Ted and his wife Sue who does the scheduling) were wonderful. They followed up quickly with phone calls and set the date for the job, working around our schedule. Ted arrived promptly and did a highly professional job. The ceilings look great. Ted was so good to work with, did a neat, quality job and cleaned up when he was done. We would definitely have Ted back for more paint jobs!