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Reviews
4.07 Reviews
Showing 1-7 of 7 reviews
Susan J.
05/2015
landline phone service
+ -1 moreunknown
Description of Work: 4 months to get e-mail - bad glitch in their moving some accounts to a new server
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Don V.
09/2014
landline phone service
+ -1 moreWe have a password and login that are really long now. I'm sure that somewhere we can change them, but they don't make that obvious.
Description of Work: Reset WIFI connection.
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Yes, I recommend this pro
James S.
09/2014
internet service, landline phone service
+ 0 moreWent very well, he worked with me to chase down the issue, which turned out to be at a switch box down the street. Very quick response, polite, professional, apologized for the problem. This is typical of the excellent customer service we've received from TDS internet.
Description of Work: Terrific phone service to solve internet connection issues.
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Yes, I recommend this pro
Dawn S.
03/2014
landline phone service
+ -1 moreunknown
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Yes, I recommend this pro
Jane L.
11/2008
satellite tv service
+ -1 moreWonderful in all aspects!
Description of Work: I have used all the local services and they are the best by far. Since I have a high volume home based business quality and quick service are most important.
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Yes, I recommend this pro
$60
STEPHANIE M.
10/2007
landline phone service
+ -1 moreExcellent customer service. They are quick to fix mistakes and they are very friendly and reasonable.
Description of Work: Provide our landline service at home.
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Yes, I recommend this pro
RICKI G.
12/2006
internet service
+ -1 morePretty awful. Each time I called I got a different customer representative, which is fine, but they clearly were not talking with each other. I was given different information; one person seemed to know more than another; one person would tell me I had a defective modem while another said the modem was fine (this was after I had to request another one). Services I asked for were not on my order and services that were on my order I did not ask for! Maybe one out of 15 customer representatives I talked to said, "I'm sorry for all the inconvenience." This was after I waited three days from 8-5 for a representative to show up. They were very clear that they were coming "tomorrow." That happened three times. Amazing. While now, several weeks later, service seems fine, (though the DSL is not as fast as I expected) the beginning service was terrible. There was little reason why I would have chosen TDS except for the fact that I my order was already in, and the phone was switched.
Description of Work: Changing phone company from one to another; adding Internet service on to phone service.
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Yes, I recommend this pro
$60
Contact information
525 JUNCTION RD, Madison, WI 53704
www.tds.netLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Service - Landline,
Internet Service,
TV Service - Satellite,
Phone Wiring
FAQ
TDS METROCOM is currently rated 4 overall out of 5.
TDS METROCOM accepts the following forms of payment: Check
No, TDS METROCOM does not offer free project estimates.
No, TDS METROCOM does not offer eco-friendly accreditations.
No, TDS METROCOM does not offer a senior discount.
No, TDS METROCOM does not offer emergency services.
No, TDS METROCOM does not offer warranties.
TDS METROCOM offers the following services: TELEPHONE, SATELLITE DISH AND INTERNET SERVICES.
Contact information
525 JUNCTION RD, Madison, WI 53704
www.tds.net