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SUPERIOR CONSTRUCTION

Roofing

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
4.3
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Showing 1-4 of 4 reviews

Joyce H.
11/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

JULIE P.
08/2014
1.0
roofing
  + -1 more
Started ok, except for the scratched paneled wall when initially moving furniture, but it went downhill quickly. Dragged on for almost a year before everything was done and bill settled up. Too much badness to dredge it all up again. The worst was that although the first floor bathroom and walk-in closet floors were covered with 3 inches of water, this fact was ignored until the mold started to grow a few months later, and walls, shower, vanity and vents all had to be ripped out and rebuilt. In several cases carpentry work was so poor that it had to be redone.
Description of Work: Please note: This was not a roofing project and may not be the same company! The company we worked with was called Superior Construction Services and was based in Minnesota with a local address of 4410 Duraform Ln Madison, WI 53598. It was hired through an insurance company to restore 1st and 2nd floor damaged by flood from four frozen/burst pipes on second floor.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$14,000

Kurt L.
04/2012
5.0
roofing
  + -1 more
They were recommended to my by my insurance guy. They gave me a prompt quote then worked with the insurance company to get the numbers verified. Came to the house on time and finished the job in 2.5 days. Cleaned up around the house with no damage to side or shrubs. Only questionable thing was I asked them to give me a quote on redoing a master bath, he came and looked at it but never gave me a quote after?
Description of Work: replaced roof after hail storm

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Andy G.
06/2011
5.0
roofing
  + -1 more
A different roofing group, not Superior, redid our whole roof 7-8 years ago, so when it started leaking we called them for repairs. They did a repair very inexpensively... and three months later we had water literally running down from our ceiling recessed lights. So we had them out for a second set of repairs, which they did very inexpensively... and water was running down a different wall three months later. Communication and responsiveness were poor at best, and the roofer never apologized or implied that there was anything unusual about the situation. I explain this to contrast with with Superior, which was essentially the opposite in every way. They were extremely responsive, kept us informed through the process, proactively checked in if there was any delay, and (we felt) did a good and thorough job diagnosing the problem. They had multiple people check in with us, and the day of the work there was an on-site supervisor (one who had helped make our estimate) at the beginning of the day to make sure everyone understood what should happen. In exchange, the work cost a good deal more than the other roofer... and I was happy to pay it. Time will tell, but my confidence is much higher that they actually fixed our problem. I felt like we were dealing with an actual, professional company (rather than working with some guy who hired a couple of other guys who were just putting in their hours). This wasn't an insurance claim, but we heard about them through our homeowner's insurance agent, who uses Superior for hail damage assessments. That makes me think they're likely to do good work that holds up over time, since otherwise my insurance company will have to cover more repairs in the future.
Description of Work: We've had leaking problems where our garage and sunroom roof meet the house. Superior diagnosed the problem and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

    Contact information

    914 VERNON AVE 3, Madison, WI 53714


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing

    FAQ

    SUPERIOR CONSTRUCTION is currently rated 4 overall out of 5.
    No, SUPERIOR CONSTRUCTION does not offer free project estimates.
    No, SUPERIOR CONSTRUCTION does not offer eco-friendly accreditations.
    No, SUPERIOR CONSTRUCTION does not offer a senior discount.
    No, SUPERIOR CONSTRUCTION does not offer emergency services.
    No, SUPERIOR CONSTRUCTION does not offer warranties.

    Contact information

    914 VERNON AVE 3, Madison, WI 53714