SELECTRIC INC

They were on time, very professional, and I had an easy time getting in touch with the owner. I felt comfortable leaving the electricians alone in my home while I was not there. The price was a bit lower than another group, and they came in a little under budget. I would definitely hire them again.

Work that was done was done fine. However, when called upon to finish up the job, there was awful, actually nonexistent communication. Agreed to do a couple days' worth of work at my house, a few weeks down the road. Near that penciled in date, they became short on manpower and had to back it up a couple weeks. Sucked, but I told them I'd stick with them. A week out, I reached out to confirm and see what the plan was. No response. The week of, I tried again. No response. Over the course of three weeks, I made numerous calls and sent numerous text messages to the owner, Matt. None were ever returned. I even requested they just tell me No if that's the answer. They didn't even have the professional decency to do that. I lost two months and am still waiting to secure a replacement just because this company could not communicate with me. It is beyond frustrating that businesses can get away with this sort of behavior. Matt, if you're out there, I'd still love to hear what happened.

Work was done promptly and only slightly over written estimate. We were asked where we wanted the outlets and Matt was very patient and even offered some suggestions as we decided. Only concern was that I wish he would have swept up after because I did not expect to find so much sawdust from the drilling in the ceiling boards for days afterward. WE would recommend Selectric and Matt without reservation.

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The master electrician who provided the estimate was friendly and listened well. He did not try to sell us on more work than what we were requesting for this project. The bid was slightly higher than some other contractors, but the scope of work was spot on with what we wanted done. The two electricians that did the work were courteous and efficient. They finished the job in less time than what I was expecting and cleaned everything up before they left.

I was very pleased with their service. They gave me the best bid, taking into account my desire to have a code compliant installation, but not to over build the project. They communicated well and met my deadline for having the underground piping inspected so that the concrete could be poured. Their workmen were very knowledgeable and helpful. I would definitely use Selectric again.

October 2012: I thought the bid seemed high, but my General Contractor who has otherwise been smart about things, suggested them. So, they come in to do the rough electrical, turn off some circuits, do their work, turn things back on, and leave. But they wired something wrong so that the a breaker would trip whenever you turned anything on---in a different room of the house then they were working on--leaving us without power in part of the house for the weekend. Next up, they are supposed to come on a Monday to do some finish work with the fridge and lights and don't---they give as a reason that a bigger project has priority. Well, gee, thanks, glad to know that they will get to me eventually. Hope the bigger project at least gets the wiring right. So, on Friday they come and install under cabinet lighting that with a protruding switch, and two units that are too short to light the space. They install the recessed lighting and the lights flicker--almost like a strobe light. When I turn on the light in another room---not one they have worked on, the lights in the kitchen surge and flicker. A couple of the dimmers don't work. Those are the technical problems. As for fit-finish and cleanliness, the recessed lighting trim has unsightly gaps around the trim. There are some hand print smudges on the ceiling too. There is also a gap around the switch plate for the light switch. There were bits of the packaging left strewn about, and wire ends that were snipped off were not picked up. Where they had to cut there was sawdust--clear that cleanup just didn't happen. And this wasn't a and quot;worked until late, had to rush home at 6pmand quot; kind of thing. I came home to find all these items like this at about 2:30 or 3pm. Of course, its a Friday, so, you know, we will clean up after them, and when they bother to come back, ask them to fix all these things. The icing on the cake and perhaps root of the problem is communication. It does not seem that the job is a priority or one they respect. I am sure they would be fine on a big building work site that is not occupied, where details don't matter as much because its not as personal as someone's kitchen, and where they have a cleaning crew to come in after them. Update November 2012: after noting some issues, the final work---was installing outlets and trouble shooting the dimmable light issue. The outlets were installed fine, but snipped wire ends were everywhere--including strewn about on my stove. One outlet should have been moved, but that was not done. Finally, trouble shooting the dimming lights was a big zero. They told me that I needed to call the manufacturer. Then I am supposed to guess what kind of wiring they used and whether it is on its own circuit, etc. I have no idea. So I guessed, and you know what? The manufacturer after a five minute call, tells me to use a particular dimmer. This is not the dimmer they installed the first time, or the second time, and of course, they couldn't be bothered to actually call the light manufacturer and get the job done right. So, I go to the hardware store, I buy the dimmer, I install it, and guess what? No more flickering! Seriously, these guys might---ehem, might be licensed electricians that and quot;knowand quot; what they are doing, but they sure do not care. No caring, no service. If your hire these guys, you get to pay them, and you get to do it yourself too! Ridiculous. Update March 2013: I see there was a response to my review. My update here is to clarify a few things stated in the response. First, and quot;if customer would have told our foreman or called our office, we would have addressed his concerns immediately.and quot; I did. I left letters on the work site and sent emails before posting a review here. Second, I appreciate that the company owner did call, and quot;apologizing for the missed communication between our foreman on the project and our foreman's lack of communication with me here in our office, and also the reasons why we were having issues with his lighting.and quot; The company owner, other than when he came by to do the estimate, was however, never ever on site, never provided me with any sort of and quot;if you have any problems, you can call me directlyand quot; sort of message or even just a business card. Instead I relied on communicating with my general contractor and the foreman--to no avail. Third, the response notes, and quot;We did finally find a dimmer compatible for his lights.and quot; No. No they did not. I did. I found it, bought it, and installed it myself after their failed attempts and non-attempts---see my original update in November about this item. Getting the right dimmer was something they never did---rather they apologized for not doing it. As a side note: the lights I provided were the highest rated lights by consumer reports and the NY Times, not some strange, off-beat, eccentric lighting choice, just the best, most efficient, highest rated lights on the market. But the response infers again--despite apologizing to me---that maybe my lighting choice was part of the problem. Finally, the response notes, and quot;I think that the straight F rating seems harsh and reflects an unfair rating of our company....[and later] ...the foreman who ran his project no longer works for our company.and quot; I hate to see someone lose their job. I really do. My day job involves trying to get and keep people into good homes and jobs. But maybe that is what needed to happen here. Was a straight F an unfair rating of this company? I was not rating the company's history or future work. What I was rating was my experience. My experience was a straight F. Nothing can change that. They did apologize and apparently have new staff, so hopefully things will be better in the future.

The under grounding of the new 200 amp service was done while we were gone for the winter down south and all the work was done in an exceptional manner with great coordination with MGand E including the permitting process. Brian went out of his way to even hook up temp service for us from the old box to the new box and did not charge us for the cable. He said he'd just pick it up when the final new box service was completed. At the beginning of our wiring on the upper level, my husband , who was going to do some of the and quot;rip out of the old wireand quot; ,tore his achilles tendon and was off his feet. We called Brian and asked for them to come in and do that work, but we needed it done now. He found a way to fit us into his already very busy summer schedule and do the whole job for us. We did all the clean up as a way for us to save some money, which we appreciated. Brian does work as well as his staff and they are all a pleasure to have in the house, easy going and happy attitudes. This is very much appreciated especially when doing a big renovation, when the owners of the house can be feeling overwhelmed and tense. We highly recommend this company.

I have used them for about 12 years. They always have done a very good job, their prices have been competitive and they clean up nicely. They have been very responsive and done the job on time. There have been no surprises, which is always the best thing.

Everyone from Selectric was great. Their bid was competitive and they were very responsive. We really appreciated the effort they made to limit the damage to our walls. We were expecting to have 10-12 holes to patch but wound up with only 3.

Horrible experience, would never use this contractor again. Work took too long to complete, clean-up after the work was non-existent and the owner had no interest in addressing the problems I reported to him.

Very good to work with, very responsive. Minimized damage, and did pretty good clean up. Did have a bit of trouble with communication from owner, to employees, as things didn't always get passed on. I am satisfied and the work and would use them again.

We have a very old electrical system from 1924 and rewired the outlet and the lights. It was an excellent experience, they came out quick and they were very punctual.

I think they did a really good job. The owner of the company even showed up to do some of the work on the house in addition to the crew that was there, which was a pretty independent crew. I am happy with the whole job and how everything turned out.