S & R Remodeling

Estimator was very friendly and took many photos to be sure the quotes were done accurately. Quote was very detailed and we had no questions about it or the scope of work. Project was done exactly as promised. Employees were friendly, punctual and cleaned up after the work was done. The owner stopped by personally to check on final details and do a walk through. We had a few small concerns about the seal around several windows and they added extra insulation and trim pieces to make it look very seamless in our 140 year old home. We were very happy, have referred this company and would use them again for future projects.

We had an excellent experience with SR Remodeling last fall when we had a small guesthouse remodeled. This included, drywall, floors, complete bathroom, and kitchen area. Scott was always available, and kept us up to date on all aspects of the project. The SR team did an excellent job and they were a pleasure to have working for us. They always cleaned up completely and were very knowledgeable and professional. We are very happy with the job they did and plan to work with them again in the future. You can count on Scott being honest and straightforward. I can't recommend them highly enough!

Each project went well. We think Scott and his team do a great job of communicating - they are responsive to review the project, answer all questions, provide a bid and work with us on changes. They are responsive and timely for when they do schedule the project. We have found that other contractors may be responsive to come look at the project but don't every follow up. Or, if they follow up, have their projects long exceed the estimated time frame for completion. This is NOT a problem with S&R. We appreciate the professionalism and attention to detail that they provide. We also find Scott and his team to be very receptive to phone calls and emails and provide timely communication. Both projects have produced beautiful results that we enjoy every day. We would use S&R again for any significant home project.

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Once our turn came up on their schedule, they mobilized and got things going right away. They ran into a bad pipe under the basement floor and overcame that hurdle with minimal additional costs. Scott was always a phone call away...we must have talked dozens of times throughout the project, especially important as I was working out of town and unable to monitor the progress. Scott is a super fair businessman and his team did a great job. Clean up could have been better (there's always room for improvement) but overall, I'm a very satisfied customer.

S&R Remodeling did a fabulous job! From the original meeting to the final details, every aspect was handled quickly, easily, and with excellent professionalism. The work crew arrived on time each day and fully prepared for the many twists and turns involved in renovating an old structure.

these guys do a great job. excellent quality at a fair price. the estimate can take a little longer than expected, but once the work begins, they keep at it and work fast. their foreman - Neil and Jeremy on our jobs - are highly skilled and do not cut corners. they know when to seek input and take time to discuss options. on the rare occasions when we wanted something finished differently, they had no problem redoing it to our satisfaction. they stay true to estimate unless you've approved otherwise. we are repeat customers and consider these guys an excellent option for our construction/repair/remodeling needs.

A representative from S and R arrived about 30 minutes late. He was under the impression that he was coming to estimate a kitchen remodel. My wife explained that we wanted an estimate for flooring. He then asked if we had a tape measure. He stayed about 10 minutes, didn't measure anything but assured us her was "very good" at estimating and told us that we would receive a packet with the estimate in the mail in about 2 to 3 weeks. Four weeks passed and we had heard nothing from S and R. I called the office and spoke to a woman who could not find us in their records. She apologized and stated that either her or Scott would be in touch by the end of the day. The end of the day came and went. Late in the morning of the next day I called S and R and left a message stating that we were no longer interested in their services.

My interactions with them were good. They got really busy after they came to my house and so I was kind of put on the back burner even though I had told them that I needed to get this done before the end of the year. It was too expensive and it wasn't going to be done on time. They were professional. The promptness was not very good with getting back to me and stuff. This guy did pretty well but he still didn't get back to me until November. They just got inundated with a lot of stuff. They kept telling me they could do it. They came highly recommended by people that would tell me and so I think they probably would have been really good. They weren't that flexible when I said I can't afford that. They weren't willing to work with me when I told them what I actually had in money and that kind of stuff. If I give them enough time and there's something outside that I talked to them about that we might have them do, like putting a new deck, I would use them.

This is the second time I have used Sand R Remodeling. Their staff and contractors they use all do high quality work. Anytime I had a question or problem I can always count on my calls/e-mails getting answered and a quick resolution.

The crew did a beautiful job, my compliments to the foreman of the crew, making adjustments at various times- the communication was excellent. The finished product received kudos from the neighbors. The owner offered some additional work which we declined- too pricey- can be done at a later date for less money! Also, the insulation on the house should have been completed to meet the changes in the area left exposed due to the construction of the new deck- the footprints of the old and new deck are totally different. the contractor didnand quot;t seem to be a bit concerned- that should have been part of the original bid and I should have been contacted during construction. I would use this contractor again, but would examine his bit a bit more closely- a lesson to be learned! The result- More B's in the ratings than A's; I could do with less surprisesafter the project was finished!

It turned out great and we are very happy with the quality of work.

I would recommend people not to use them. I had them do our bathroom and it dragged on and they did a horrible job. I had to get it redone and they were completely not responsive to us. They were just going to retile the shower area. They were not communicative in anyway and they were never on time. I am pretty sure the guy who showed up was severely hung over. We had them set up to come and tear out the shower area but they actually tore out the whole bathroom so we had a huge problem from the first day. They agreed to fix that problem and make it work inside of our budget. The work that they did from that point on was less than satisfactory to say the least. We had problems with discoloration and we had simple white tiles put in and a number of the tiles were gray and looked dead. They had gaps in places and so we had to have them come back 3 times to get it right and they never got it right. All they had to do was tear it all out and start it all over if their intent was to make us happy but they didn’t do that. They did a poor job with the mudding and the tiling. They did a horrible job of the grouting. They had to put baseboards and they made no attempts to make the baseboards match the previous baseboards. It was just miserable. When we asked for a refund he offered us $150 which was not satisfactory. I would have sued them but I just didn’t do that. I don’t want to deal with them at all.

First contact was on about August 10. Work started in early October after several emails requesting schedule updates. Job was finished in mid-November. Not completly satisfied with turnaround time but workers were professional and did a great job. There was an ongoing problem with entrance to the house (the location of house keys was always in question). Workers left some small messiness in driveway when replacing side entrance door. The side entrance door, solar light tube and flooring are first-rate quality, both in materials and workmanship. I am very satisfied with the results and would recommend Sand R for this sort of thing, with the caveat that you establish a firm schedule.