We have expertise in virus/spyware removal, with an outstanding history of extended customer support. We are a retailer of new, used and recertified systems, as well as in-house upgrades, custom builds and refurbishments, performed using the highest industry standards and 18+ years of combined experience. We have a commitment to serve our customers' support needs quickly and efficiently using remote support applications. We take pride in our relationships with our customers, and have made it our standing policy to deal fairly and honestly with everyone, while always keeping a customer's budget and needs a high priority. Raven Computers is a certified Microsoft Refurbisher, member of the Seagate Partner Program, and an A+ accredited business with the Better Business Bureau since 2004.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Spyware virus removal, and system optimization. Remote services. Software installation New and Refurbished Computers. Laptop, PC's and Mac Hardware repair Registered Microsoft Refurbisher
The motherboard he chose did not support digital speakers. I lived with it. Now years later I want to upgrade to Windows 11 and can't because the system doesn't support TPM 2.0 When I contacted Raven I was told that the owner was retiring soon and I should call Madison Computer Works or Tech Heroes. I think you should take the advice of Raven and go elsewhere.
Description of Work: replace cooling system, motherboard, graphics card
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,100
Nathan G.
09/2020
5.0
computer repair
 + -1 more
In addition, I have contacted Ravens Computer several times by phone with laptop issues. Whenever possible, they have resolved the issues by FREELY advsing me over the phone what to do on several occassions, saving me money. I continue to use the Cleaner, Malware, and Virus Protection programs that Ravens originally put on my laptop which maintains excellent processing speed, especially for an older machine. Nathan G
Description of Work: General servicing of my Dell Laptop, viruse removal and improving overall efficiency,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl K.
06/2017
5.0
computer repair
 + -1 more
The computer was ready to pick up within 36 hours and works great. No more annoying stoppages and popups. I had a coupon from the Bucky Book, so it cost $79. Be aware that they have moved to 6025 Odana Rd, next to the Social Security building.
Description of Work: My computer was running really slow, with a lot of error messages, and I was unable to use my preferred browser. I took it in to see what was wrong and to have it fixed. Steve cleaned it up and installed a new browser and updated the virus and spyware.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Drew S.
12/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: The date of service was December 1, 2014.
Rating Category
Rating out of 5
Yes, I recommend this pro
Arne A.
04/2015
5.0
computer repair
 + -1 more
My PC wouldn't start up properly, so I took it to Raven Computers for a look-see. Steve Raven called back within the day indicating that the power supply was shot, and gave a quote for a new one. I picked it up the next day and everything is back to normal. I can't say enough about Raven Computers. Last year they rebuilt my PC, installing a new operating system and more powerful graphics card. They are prompt, professional, and always recommend fixes that won't bust the bank, or do as many other computer shops do, simply recommend that you buy an expensive and totally unnecessary new system.
Description of Work: Installed a new power supply in my PC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Frederick K.
09/2014
5.0
computer repair
 + -1 more
I usually build my own systems, but my company needed ten computers built quickly, so I had to bring the component parts to someone else and let them do the work. Bottom line: the quality of their work was superb. Installation was as good or better than I would have done. The cabling was neat, all the left-over parts were returned, and they inventoried all the component serial numbers. What really impressed me was that they were also meticulous about making sure that all the drivers and utilities were up-to-date. They checked to make sure that they had the latest motherboard bios, and went through the bios setting to be sure that everything was set optimally. They were not only very courteous, knowledgeable, professional and punctual, but they really had fun talking about the build. It's clear that they like what they do. One last observation concerned the nice way they treated other customers who came in while I was in their store (and there was quite a number of them). I especially liked the fact that with older customers, they were patient and kind. That made an especially good impression on me. Finally, as of this writing, I note that they also have an A+ rating with the Better Business Bureau. Highly recommended.
Description of Work: Built custom computer systems for my company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Mike P.
10/2012
5.0
computer repair
 + -1 more
Our home network had become infected with a virus. Steve was able to neutralize the virus and clean our network remotely. Everything is back up and running perfectly. Great to work with an expert!!
Description of Work: Our home network had become infected with a virus. Steve was able to neutralize the virus and clean our network remotely. Everything is back up and running perfectly. Great to work with an expert!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Michelle A.
07/2012
5.0
computer repair
 + -1 more
They kept at it through the weekend until they found it. We have used them a couple of times. I really like and trust them.
Description of Work: Raven Computers did a remote cleanup of one of my computers because of a virus.
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Service Categories
Computer Repair,
Computer Sales
FAQ
RAVEN COMPUTERS is currently rated 4.5 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
RAVEN COMPUTERS accepts the following forms of payment: Discover,MasterCard,PayPal,Visa
No, RAVEN COMPUTERS does not offer free project estimates.
No, RAVEN COMPUTERS does not offer eco-friendly accreditations.
No, RAVEN COMPUTERS does not offer a senior discount.
Yes, RAVEN COMPUTERS offers emergency services.
No, RAVEN COMPUTERS does not offer warranties.
RAVEN COMPUTERS offers the following services: Spyware virus removal, and system optimization. Remote services. Software installation New and Refurbished Computers. Laptop, PC's and Mac Hardware repair Registered Microsoft Refurbisher