Proscapes LLC

We wanted rain water to drain away from our house because we are on a hill and our house is on a concrete slab. Proscapes was supposed put a swale in the ground that sits higher than our house. Next to the house, they were supposed to incline the dirt so water flows to the street. Now, the swale is pouring water back towards our house and not towards the street. Water is pooling next to our foundation. When I reached out to Bob, he had the audacity to tell me that things were working perfectly. We used Proscapes because Bob told us he can direct the water away from our foundation. We did not want large puddles of standing water next to the house. I attached a photo of what they said they would do. Green arrows show where the water is supposed to go. Red shows how the water is actually pooling back towards the house. Completely irresponsible! Very unfortunate customer service response from Bob Wambach. He's not here to see the water flow back to our house. He may use lasers to level the ground but he obviously did not get it right this time and will claim no responsibility. Will not use them again. Will never recommend them. Highly unprofessional.

Proscapes was awesome, especially compared the other contractors we were hiring at the time. We were working under some rather silly conditions on the grading set by the bank that wouldn't actually resolve the problem with water getting into the basement, so Proscapes did both the work that actually needed to be done and the work the bank required without any additional cost. We later went back to them to have an old stump ground out removed and a 20' x 20' garden plot added to our backyard, they carefully negotiated the nearby underground telephone cables and got the job done ahead of schedule and below the quoted cost.

It went well at first. The estimator was very nice and understood my ask and the issue with the drainage. They were prompt to schedule once I committed to them. Their first attempt didn't quite fix the issues, so they retuned and fixed the issue, no questions asked.