National Door Co

The service was prompt and the service person professional.

Experioence was good. The owner and serviceman was very personable. Seemed to love his work, despite subzero temps outside.

I have a really old garage door that would no longer reliably stay open so I called National Door Co to get an estimate on a repair or replacement. After describing the situation as best I could I was told that it is likely just a spring tension issue and they didn't do that kind of work. He suggested I try somewhere else. I appreciate the honesty about not wanting my business, but I was a bit put off by the abruptness of his response. Getting a replacement door and hardware was a distinct possibility (the current door/hardware is almost fifty years old) for me.

Everything is working great. They did a really good job. It seemed to be priced pretty well.

National answered the phone promptly. I told them I had a broken torsion spring on my garage door and the door no longer worked. I got an estimate for replacing both springs since they were 25 years old, and set up appointment for the next day. Repairman came on time and had all the parts with him. He also found a worn cable. so I had that replaced (this was at additional cost since the estimate included only the springs). Repairman seemed to know what he was doing, and worked quietly and efficiently. Door is working great in the month since the repair, so I am quite satisfied. Repairs were done quickly, correctly, and with no drama. My internet research told me this is a repair that can be dangerous if you make a mistake, so I was glad to not have to do it myself.

They were right on with the estimate and were very punctual about getting it done. They did a good job. I was pleased with their work.

They were responsive and followed thru and did what was needed; very pleased.

The company representative called first, arrived on time, did the work in an efficient manner, and even helped me program the door opener into my car. The new garage door opener was promised to be very quiet, and it certainly is.

The estimate was given on very short notice. Appt was set when the door arrived.Work was completed on the day agreed upon. Nice work and good service.

Excellent experience. Mike responded by phone after I faxed him a request for estimate. He stopped by the next day and provided a simple all-inclusive estimate. He ordered the wood section and it arrived in about two weeks as he had estimated. Installation went smoothly. He tightened a few hinges and then tested the door closing cycle. No problems.

Mike met with us to assess the damage to the door. He explained our options clearly. The work was completed promptly and neatly.