About us
Business highlights
13 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.515 Reviews
Showing 1-15 of 15 reviews
Janet H.
03/2016
computer repair
+ -1 moreunknown
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|---|---|
| quality | |
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Yes, I recommend this pro
Georgiana S.
06/2014
computer repair
+ -1 moreWIll and Luke were very knowledgeable. They solved the problems that we were having in a timely fashion....and at a reasonable cost. We will definitely call them again if we have future needs.....and we are happy to refer their services to others.
Description of Work: We contacted Midwest Komputer at the end of May because we needed help in setting up our printer. We had moved to a new home in early May and had struggled to get everything working with our computer and printer. Luke came to our home to help. He was great! When he left, everything was working perfectly. In addition, he took one of our laptops back to his store to do some "cleanup" on it. It is also working much better. Will also helped with the laptop.
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Yes, I recommend this pro
$134
Susan V.
06/2014
computer repair
+ -1 moreAwful. I have never experienced such terrible service. They kept promising a couple of days ... And it turned into weeks and weeks. I felt they were less than truthful. And not very good at what they did. I went there thinking it was still the same people (Ketter's) running it, but it had been bought out by Midwest computers. I am writing this because they had an Angie's list endorsement hanging on their wall. They said they couldn't fix my computer and I would need to get a new one . It took them 10 days to figure that out! Five days more than they had promised. I think they forgot to place my order. they said on Thursday would be in on Monday. I checked the following Tuesday! and it wasn't there. They said Thursday. I checked on Friday and it wasn't there. It wasn't till the next week from the next Wednesday that I picked pit up. They set it up for me... And that was a mess too. I don't think they knew what they were doing. I had to take it to a friend to get it straightened out. The one good thing is they did get the material off my old computer ..they said the mother board crashed... And couldn't be replaced.
Description of Work: Recovered material from my computer and sold me a new computer
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$550
Response from Midwest Komputers
WILLIAM H.
03/2014
computer repair
+ -1 moreVery pleased.
Description of Work: They completely redid my MAC MINI with great success.
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Yes, I recommend this pro
$158
Jill A.
10/2013
computer repair
+ -1 moreInstalled an update of a genealogy program for me.
Description of Work: Removed virus.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$130
Response from Midwest Komputers
Susan G.
08/2013
computer repair
+ -1 moreunknown
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| value | |
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Yes, I recommend this pro
$170
Patricia C.
04/2013
computer repair
+ -1 moreBrought in the computer and they worked their magic
Description of Work: Retrieving files from damaged hater drive
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$200
Mike F.
10/2012
computer repair
+ -1 moreI brought my computer into Ketter for a data transfer from an old to a new computer. I was told it would take 1-4 business days. It ended up taking 6 days. Their communication to me was poor, as I made all the calls to inquire about the job status.
Description of Work: Transfer data from old to new computer & wipe hard drive
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$85
Response from Midwest Komputers
Steven S.
02/2012
computer repair
+ -1 moreThey are/were great to work with. I've used them several times to remote in & help clear up computer issues for me & that's a great service they offer. As long as you can get online they can remote in & fix the problem from their store, no disconnecting or taking the computer in. Great guys to work with, I highly reccomend them.
Description of Work: I had picked up a virus on my computer that pretty much crippled me. I wasn't even able to go online. I took the tower into their Waunakee store & they had it cleaned & up & running the next day.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$110
Ginger M.
07/2011
computer repair
+ -1 moreRob took our hard drive with him so he could clean it out. He brought it back reinstalled what I needed on it and hooked up all of the computers. He was very fast and knowledgeable and polite. I have recommended him to everyone I know. I have had his office fix many problems with my computer remotely also. They are all so helpful and friendly.
Description of Work: I contacted Ketter Komputers to have some computer work done in my agency. I needed to have some computers wiped out and moved and reinstalled. Rob Ketter come into my office and gave me a quote on what he could do and how much it would cost.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$185
Ginny L.
04/2011
computer repair
+ -1 moreIt was great! Rob always returns my calls, is very knowledgeable, and explains things to me in a way that is patient and and doesn't come across as condescending. His rates are affordable as well.
Description of Work: He cleared out viruses, repaired problems with Word documents, and trained me on virtual office programs.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$200
michael L.
02/2011
computer repair, computer sales
+ 0 moreSo I checked online to find my battery and found them between 100-150 dollars. This seemed high to me but I figured I would give Rob a chance. Rob found a battery for 75 dollars including shipping. He had it to me in 3 days. Rob did an amazing job and I will go to him for all of my computer needs.
Description of Work: I bought a Toshiba laptop from a large store in 2008. My battery was losing charging power and I didn't know why and Rob told me that this will happen if you leave it plugged in all the time. He is the first computer person to ever tell me this. I tried to buy the replacement battery from a large store but the told me that they only sell computers and not batterries.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$75
PEGGY S.
10/2010
computer repair
+ -1 moreLuke did a great job and had some very good suggestions for how we could reduce our bills in the future, while still being able to see our favorite shows and sporting events in real time. We'll have Ketter back to re-wire our home.
Description of Work: Luke was really great to work with. He was 20 minutes late, but never the less, he still did a good job. My computer was SO SLOOOWWWWWW that I was ready to lose my mind - or what little I have left ;-) Luke cleaned up some programs that I didn't even know were opening up in the start up process and tested by connection speed for my cable modem. Once he was done, he also did a walk through and suggested that since we don't use a "land" line any more, it would be a great idea to convert our phone jacks over to cat 5 and update our home. With all of the advances in the computer market, this certainly seems to make sense to us. Why not update the wiring, take advantage of all of the free or minmal cost tv programs over the web, and "kill" the monthly bill to our tv provider?? We spend about $1200 a year on TV service, which is insane when you think about it. Re-wire once for $500 - $700, buy a couple of cheap computer hook ups to go directly to the tv and VOILA - your money ahead.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$118.69
Marsha K.
07/2010
computer repair
+ -1 moreI've been a customer for some time. Rob and all the folks at Ketter are professional yet personable. Great experience every time, I recommend them highly!!!
Description of Work: Installation of software, updates, clean-up of viruses and malware, etc., etc., etc.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$70
Richard L.
11/2009
computer repair, computer training
+ 0 moregreat result- very quick and he explained what he did and gave some easy steps to keep everything current
Description of Work: rob came over and cleaned up my desktop and my labtop - they both had way toom much junk installed from the factory- he also cleaned up my web server and my speed is dramatically faster-
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$90
Contact information
5437 University Ave, Madison, WI 53705
http://www.midwestkomputers.comService hours
Monday:
9:00 AM - 7:00 PMTuesday:
9:00 AM - 7:00 PMWednesday:
9:00 AM - 7:00 PMThursday:
9:00 AM - 7:00 PMFriday:
9:00 AM - 7:00 PMSaturday:
10:00 AM - 4:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Computer Training,
Phone Repair
FAQ
Midwest Komputers is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 4:00 PM
Midwest Komputers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Midwest Komputers does not offer free project estimates.
Yes, Midwest Komputers offers eco-friendly accreditations.
No, Midwest Komputers does not offer a senior discount.
Yes, Midwest Komputers offers emergency services.
Yes, Midwest Komputers offers warranties.
Midwest Komputers offers the following services: Computer Repair, Laptop Repair, software problems, Operating Systems, Hardware and Hardware Upgrades, setting up networks & wireless networks, Spyware and Virus Removal, Data Recovery & Storage, VPN’s, advanced Networking, Mac OS X computers, Tablet, Smart Phone, MP3 repairs and many other computer problems. Mail in service for Tablets, Smart Phones and MP3's.
NA
Contact information
5437 University Ave, Madison, WI 53705
http://www.midwestkomputers.comService hours
Monday:
9:00 AM - 7:00 PMTuesday:
9:00 AM - 7:00 PMWednesday:
9:00 AM - 7:00 PMThursday:
9:00 AM - 7:00 PMFriday:
9:00 AM - 7:00 PMSaturday:
10:00 AM - 4:00 PM