Madison Overhead Garage Door Services

They did a great job. Overall it went very well. I just called them and they said they could come out to take a look at it. They gave me a quote and then came out within a week to replace the doors, and I had no problems with all of it. My experience with them was just very positive and I didn’t have a full interaction with them when the job got done as expected. It was a very positive interaction. They were very punctual. They did what they said they were going to do at the price and everything was fair. I would absolutely use them again in the future.

The provider was able to provide service the same day I called. The technician was punctual, professional and friendly. The repair was carried out quickly and efficiently.

It was an Angie's List Big Deal that we purchased. They stuck to their price. I wasn't there but my wife was. She said they did practically nothing and charged 100 bucks for it. She said they looked at everything and squirted some grease on a few spots and wanted $100 to do anything else. They showed up on time. There was work that needed to be done but not at that price.

My garage door opener quit working. The bracket connecting the opener to the door broke and another piece of the opener was broken. Someone was able to come the day after I called requesting service. The broken pieces were replaced and a tune up was also done.

It was excellent. They were great. I was going to purchase the special and they said over the phone that it was probably more simple than that and it was. I had used them before. They said we didn't need the overall tune up. We paid under $100. It took them less than 2 minutes to fix it and they didn't charge very much. They were very honest. I was prepared to do the tune up and the whole business. They did that not long ago but I thought it might be time again. They said it wasn't unusual for the sensor to get out of whack. They tried to help me fix it over the phone. They won't do work that doesn't need to be done. They are very prompt. They were just as good when I used them in the past. I would absolutely use them again.

They did a very good job, the only issue was that it took some time to coordinate the time to come out. I think that may have been our fault. We thought they would contact us and I guess we were supposed to contact them. More of an Angie's list issue.

Dan called before he came which was nice and fixed the safety eyes and programmed remote garage door opener. Everything working well now. He was efficient and knowledgeable. Would definitely use again in the future.

No problems, everything is working well

This service was performed on a property I currently have rented out, so my tenants were the ones who actually worked with the company. I never heard a word from the company themselves, either before or after they had completed their work. My tenants tell me they applied some lubrication, but said the door (or opener? or both?) were just old and needed to be replaced. I don't mind that I wasn't on site for the work, but I would have appreciated some communication from the company letting me know when they scheduled the inspection and a brief summary of the work done and findings. I'm also a little skeptical of the true purpose of these inspections - was it to help me maintain/repair what I have, or to sell me new stuff? What I really want to know is, would they sell me a whole new door (or opener) when a replacement part is all that's required? I honestly don't know.

They were very professional, on time, honest, and straight forward. They were clear about the fact that I did not have to have the garage door tune-up done, which I appreciated because I was able to get a refund for the Big Deal. I was very pleased with them.

It was fine and they showed up the same day and did quick work of the job. We also recommended them to our neighbors. He got the job done in about 45 minutes. The technician was good and he identified it right away and took care of it.

They came out the same morning I called. They showed up on time. The serviceman was professional, polite, and (in my estimation) well-qualified. He pointed out things that needed to be done (beyond broken springs) to ensure a longer-term solution. Couldn't be happier with the service. "B" for price and quality only because I didn't bother to price compare (I trusted Angie's List) and the work is only 2 days old; I have no idea how well it will hold up (though, given all the positive reviews, I gather I can expect that it's A+ work).

They showed up on time, accessed the situation quickly. We liked the service so much we referred them to our neighbors who were having a similar issue. They had Madison Overhead out for their door the very next week!

They were the worst, the owner cursed at me on the phone. The guy put the belt on wrong. We bought the part and we asked their guy to replace it. He came out and replaced it. He did not do it right because every time we closed the door it would make a loud bang. Two days later the belt broke, I called the owner and he cussed me out. I have never been treated like that before. It was the worst service that I have ever had. We used them when we were in Missouri and had a wonderful experience. I would never use them again.

It went really well and they were okay. They called and were here on time. I liked them and it was definitely something that had to be got done for a while. They did a good job. My husband had to call him a couple of times because I think they have a lot of business because of Angie’s List. They were professional as well.

The technician was punctual, performed the maintenance on our garage door and fixed a problem with smooth opening of the door at a reasonable cost.

Explained everything clearly and the door now works perfectly.

They checked everything and explained the issues than needed to be repaired. I was happy with the repair.

I called yesterday and talked with a very helpful woman. After discussing prices and what would be involved (as well as checking with another company for price comparison), We scheduled installation for this morning. I was told it would be between 9 am and 11 am and that I would receive a call when they were on their way. At 8:50, Dan phoned and said he would be here in about 15 minutes. He arrived promptly. Within an hour he had installed the seal. He explained that because of the frigid temperatures (about 5º), the rubber would be stiff and we would still see a little daylight under the door. He also said that if it wasn't corrected when the temperature rose, to call them and they would come back at no cost to us to adjust the seal. Dan was very professional and experienced, answering all our questions.

Excellent Service! There was a little mix up with getting the initial appt. but no big deal. Mike showed up in the time frame given. He explained everything to me that needed to be tuned-up with the garage door system. Also made some suggestions but was NOT pushy at all in trying to get me to purchase new rollers (I ended up going with new rollers anyway). The main reason we had service done was the chain was falling off and garage door was very noisy. After Mike completed the tune-up, it was like having a brand new door. I can't praise them enough for his professionalism, and knowledge. I highly recommend their services.

The service person was on time and completed the job quickly. He also replaced weather striping upon request for a slightly higher fee. He left the garage without a mess for me to clean up.

They were prompt, courteous, and helpful. They had suggestions for proper maintenance, but did not push any unwanted or needed repairs.

The installer was very prompt. There was a slight mix-up in the order because I added new weather stripping to the garage opener order, but the slight mix-up was quickly solved. The installer programed my car to the opener, explained all of the details of the opener and was very courteous. All in all the installer and the company did a fine job and I know I can call them if I have any problems and they will be quick to respond to my questions.

After twelve years of use, one of my garage door's two torsion springs snapped on Saturday afternoon. The remaining spring was so weak that it was very difficult to lift the door, so I knew I wanted to replace both springs asap. I reviewed the reports on Angie's list and identified three companies with good reputations and got an idea about price. I called at 7:30 Monday morning and Madison Overhead was the only one who could come the same day, and their price was comparable to the others, so I booked them. The repairman actually showed up an hour early and finished the job in less than an hour. He noticed that the header board that the garage door opener was anchored to was loose, so he put in some screws to tighten it down. He also lubricated the rollers and everything works fine. The price matched what I was quoted over the phone. Three year warranty.

159He was prompt, swift, and complete, I believe.