We are a family owned & operated business serving all of Dane County. For Angie's List Members - we offer a $10/off the service charge for new customers. You must mention this discount at the time the service call is scheduled, or when your technician is at your home. For service calls, we charge a flat rate, that includes the trip charge to the home and all labor -- we simply charge the service call rate plus any parts that are needed to fix the door and/or operator. There are not hourly charges for labor. Additional email - info@madisongaragedoorservices.com.
They did a great job. Overall it went very well. I just called them and they said they could come out to take a look at it. They gave me a quote and then came out within a week to replace the doors, and I had no problems with all of it. My experience with them was just very positive and I didn’t have a full interaction with them when the job got done as expected. It was a very positive interaction. They were very punctual. They did what they said they were going to do at the price and everything was fair. I would absolutely use them again in the future.
Description of Work: I used Madison Overhead Door for installing a couple of garage doors and two openers in two different houses for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Ken V.
06/2014
5.0
garage doors
+ -1 more
The provider was able to provide service the same day I called. The technician was punctual, professional and friendly. The repair was carried out quickly and efficiently.
Description of Work: Provider replaced garage door torsion spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Anthony D.
06/2014
3.0
garage doors
+ -1 more
It was an Angie's List Big Deal that we purchased. They stuck to their price. I wasn't there but my wife was. She said they did practically nothing and charged 100 bucks for it. She said they looked at everything and squirted some grease on a few spots and wanted $100 to do anything else. They showed up on time. There was work that needed to be done but not at that price.
Description of Work: We used Madison Overhead Garage Door Services to inspect the garage doors.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$100
Lisa P.
06/2014
5.0
garage doors
+ -1 more
My garage door opener quit working. The bracket connecting the opener to the door broke and another piece of the opener was broken. Someone was able to come the day after I called requesting service. The broken pieces were replaced and a tune up was also done.
Description of Work: tune up garage door opener and fixed broken door/ opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mark O.
05/2014
5.0
garage doors
+ -1 more
It was excellent. They were great. I was going to purchase the special and they said over the phone that it was probably more simple than that and it was. I had used them before. They said we didn't need the overall tune up. We paid under $100. It took them less than 2 minutes to fix it and they didn't charge very much. They were very honest. I was prepared to do the tune up and the whole business. They did that not long ago but I thought it might be time again. They said it wasn't unusual for the sensor to get out of whack. They tried to help me fix it over the phone. They won't do work that doesn't need to be done. They are very prompt. They were just as good when I used them in the past. I would absolutely use them again.
Description of Work: I used Madison Overhead Garage Door Services because we had a problem with a sensor that controls if somebody is close to the door. It refused to close because it thought something was in the way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darryl A.
05/2014
4.0
garage doors
+ -1 more
They did a very good job, the only issue was that it took some time to coordinate the time to come out. I think that may have been our fault. We thought they would contact us and I guess we were supposed to contact them. More of an Angie's list issue.
Description of Work: Had a bad garage door, they fixed it and didn't try to upsell to other parts that were unnecessary.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$300
Jerry A.
05/2014
5.0
garage doors
+ -1 more
Dan called before he came which was nice and fixed the safety eyes and programmed remote garage door opener. Everything working well now. He was efficient and knowledgeable. Would definitely use again in the future.
Description of Work: Fixed safety eyes and programed remote garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Thomas D.
04/2014
5.0
garage doors
+ -1 more
No problems, everything is working well
Description of Work: Replaced the garage door opener
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Angela P.
04/2014
4.0
garage doors
+ -1 more
This service was performed on a property I currently have rented out, so my tenants were the ones who actually worked with the company. I never heard a word from the company themselves, either before or after they had completed their work. My tenants tell me they applied some lubrication, but said the door (or opener? or both?) were just old and needed to be replaced. I don't mind that I wasn't on site for the work, but I would have appreciated some communication from the company letting me know when they scheduled the inspection and a brief summary of the work done and findings. I'm also a little skeptical of the true purpose of these inspections - was it to help me maintain/repair what I have, or to sell me new stuff? What I really want to know is, would they sell me a whole new door (or opener) when a replacement part is all that's required? I honestly don't know.
Description of Work: Inspected the garage door, added lubricant where needed.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$111
Response from Madison Overhead Garage Door Services
Good Afternoon [member name removed]: We are sorry you did not have a satisfactory experience regarding our service call of 03/04/14. When we responded to the location and service request, your tenants said we should leave the written evaluation with them to give to you? Therefore we were under the impression you had all the information you would require? Your overhead wood door has "square stem rollers" which are not currently manufactured, as well as other issues. The technician made as many adjustments as possible and lubricated the door to try to help it run as smoothly as we could. He also left a note indicating it was more "cost effective" to replace the door in the future instead of replacing many parts for a door of that age. It is not our intention to try to use the Garage Door Tune-Up to simply "sell" a customer additional parts and services. The intention is to service doors / operators at such an exceptional level, when it comes time to use a garage door company in the future our customer wouldn't hesitate to contact us again. We do have occasion, where customers do not want us to "bother" them at the time of service. They prefer to have a written evaluation / recommendation which allows the customer to make their own decisions in their own time. This occurs when a customer (for example) has to be at work and can't meet a technician, or in your case as a rental property. We keep actual hard copies of these evaluations for up to five years, as well as a database summary of the information. We do this so when it is convenient for the customer to contact us, we can quickly access that information and respond. Again, our apologies you did not find this process to your liking. It appears in an effort to be "unobtrusive" we have fallen short of your expectations, and that is not our intention. We hope you would reconsider using Madison Overhead Garage Door Services again in the future. I will make a note in your customer record you prefer to be contacted directly by the service technician / office personnel. Thank you so much for your feedback. We appreciate your time. Sincerely, Madison Overhead Garage Door Services MadisonOverhead@gmail.com 608-838-4960
G P F.
04/2014
5.0
garage doors
+ -1 more
They were very professional, on time, honest, and straight forward. They were clear about the fact that I did not have to have the garage door tune-up done, which I appreciated because I was able to get a refund for the Big Deal. I was very pleased with them.
Description of Work: I purchased a Big Deal with this provider for a garage door tune-up, but once they inspected the garage door they found that I actually need to replace the entire thing, so did not end up using the deal.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Madison Overhead Garage Door Services
Dear [member name removed], Thank you for your kind assessment of our company! We appreciate you taking the time to provide feedback. It is our goal to provide excellent customer service! Should we be able to provide any further assistance, please do not hesitate to contact us. Sincerely, Madison Overhead Garage Door Services MadisonOverhead@gmail.com 608-838-4960
Douglas P.
03/2014
5.0
garage doors
+ -1 more
It was fine and they showed up the same day and did quick work of the job. We also recommended them to our neighbors. He got the job done in about 45 minutes. The technician was good and he identified it right away and took care of it.
Description of Work: It was a Big Deal for 60% Off Of A Garage Door Tune-Up.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Response from Madison Overhead Garage Door Services
Thank you for your review of our company [member name removed]. We appreciate your input, and value our customer's experience. Your kind words and positive feedback have made our day! We are grateful for your business and hope should you need garage door work in the future you'll think of us. Thanks again, Candice Madison Overhead Garage Door Services
MARTIN P.
03/2014
5.0
garage doors
+ -1 more
They came out the same morning I called. They showed up on time. The serviceman was professional, polite, and (in my estimation) well-qualified. He pointed out things that needed to be done (beyond broken springs) to ensure a longer-term solution. Couldn't be happier with the service. "B" for price and quality only because I didn't bother to price compare (I trusted Angie's List) and the work is only 2 days old; I have no idea how well it will hold up (though, given all the positive reviews, I gather I can expect that it's A+ work).
Description of Work: Replaced springs, brackets, and rollers for garage door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$356
Response from Madison Overhead Garage Door Services
Thank you very much for the review of our company [mbr name removed]. We appreciate your taking the time to evaluate our service. As a family owned and operated business, the feedback from our customers is most valued. We are positive you will have long term satisfaction with both the quality of service and the price. Should you have any questions or concerns please do not hesitate to contact us -- we're happy to help! Hopefully you will think of us in the future should you have any future garage door and / or operator needs. Again, thanks for all of your feedback. We appreciate your business. Have a great day, Candice Madison Overhead Garage Door Services
Daniel C.
02/2014
5.0
garage doors
+ -1 more
They showed up on time, accessed the situation quickly. We liked the service so much we referred them to our neighbors who were having a similar issue. They had Madison Overhead out for their door the very next week!
Description of Work: Fixed both springs on our garage door& lubricated it. Our garage door opener light hasn't been working. They adjusted the prongs in the socket & now our light works again...which is such a relief in itself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$288
jeff J.
02/2014
1.0
garage doors
+ -1 more
They were the worst, the owner cursed at me on the phone. The guy put the belt on wrong. We bought the part and we asked their guy to replace it. He came out and replaced it. He did not do it right because every time we closed the door it would make a loud bang. Two days later the belt broke, I called the owner and he cussed me out. I have never been treated like that before. It was the worst service that I have ever had. We used them when we were in Missouri and had a wonderful experience. I would never use them again.
Description of Work: Madison Overhead Garage Door Service supposedly fixed my garage door. It was supposed to be a big deal.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
JAMES G.
01/2014
4.0
garage doors
+ -1 more
It went really well and they were okay. They called and were here on time. I liked them and it was definitely something that had to be got done for a while. They did a good job. My husband had to call him a couple of times because I think they have a lot of business because of Angie’s List. They were professional as well.
Description of Work: I used Madison Overhead Garage Door Services oiling the door and adjusted the vibration which was making the light go on and off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Beth W.
01/2014
5.0
garage doors
+ -1 more
The technician was punctual, performed the maintenance on our garage door and fixed a problem with smooth opening of the door at a reasonable cost.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mel M.
01/2014
5.0
garage doors
+ -1 more
Explained everything clearly and the door now works perfectly.
Description of Work: They repaired my garage door and did a "tune-up."
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Karl P.
01/2014
5.0
garage doors
+ -1 more
They checked everything and explained the issues than needed to be repaired. I was happy with the repair.
Description of Work: Scheduled promptly and arrived on time. I was quoted approximately $180 but they needed additional worn parts and ended up $250.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Barbara G.
12/2013
5.0
garage doors
+ -1 more
I called yesterday and talked with a very helpful woman. After discussing prices and what would be involved (as well as checking with another company for price comparison), We scheduled installation for this morning. I was told it would be between 9 am and 11 am and that I would receive a call when they were on their way. At 8:50, Dan phoned and said he would be here in about 15 minutes. He arrived promptly. Within an hour he had installed the seal. He explained that because of the frigid temperatures (about 5º), the rubber would be stiff and we would still see a little daylight under the door. He also said that if it wasn't corrected when the temperature rose, to call them and they would come back at no cost to us to adjust the seal. Dan was very professional and experienced, answering all our questions.
Description of Work: Installed a 15 foot Universal bottom seal on our garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Bryan S.
12/2013
5.0
garage doors
+ -1 more
Excellent Service! There was a little mix up with getting the initial appt. but no big deal. Mike showed up in the time frame given. He explained everything to me that needed to be tuned-up with the garage door system. Also made some suggestions but was NOT pushy at all in trying to get me to purchase new rollers (I ended up going with new rollers anyway). The main reason we had service done was the chain was falling off and garage door was very noisy. After Mike completed the tune-up, it was like having a brand new door. I can't praise them enough for his professionalism, and knowledge. I highly recommend their services.
Description of Work: Garage Door Tune-up (Angie's List Deal) and New Rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$191
Sue H.
12/2013
5.0
garage doors
+ -1 more
The service person was on time and completed the job quickly. He also replaced weather striping upon request for a slightly higher fee. He left the garage without a mess for me to clean up.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Jeffrey L.
11/2013
5.0
garage doors
+ -1 more
They were prompt, courteous, and helpful. They had suggestions for proper maintenance, but did not push any unwanted or needed repairs.
Description of Work: MADISON OVERHEAD GARAGE DOOR SERVICES
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Lynn W.
11/2013
5.0
garage doors
+ -1 more
The installer was very prompt. There was a slight mix-up in the order because I added new weather stripping to the garage opener order, but the slight mix-up was quickly solved. The installer programed my car to the opener, explained all of the details of the opener and was very courteous. All in all the installer and the company did a fine job and I know I can call them if I have any problems and they will be quick to respond to my questions.
Description of Work: MADISON OVERHEAD GARAGE DOOR SERVICES
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Mike C.
11/2013
5.0
garage doors
+ -1 more
After twelve years of use, one of my garage door's two torsion springs snapped on Saturday afternoon. The remaining spring was so weak that it was very difficult to lift the door, so I knew I wanted to replace both springs asap. I reviewed the reports on Angie's list and identified three companies with good reputations and got an idea about price. I called at 7:30 Monday morning and Madison Overhead was the only one who could come the same day, and their price was comparable to the others, so I booked them. The repairman actually showed up an hour early and finished the job in less than an hour. He noticed that the header board that the garage door opener was anchored to was loose, so he put in some screws to tighten it down. He also lubricated the rollers and everything works fine. The price matched what I was quoted over the phone. Three year warranty.
Description of Work: Replaced two torsion springs on my two-car garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Susan Y.
11/2013
5.0
garage doors
+ -1 more
159He was prompt, swift, and complete, I believe.
Description of Work: He repaired damage from dropping the garage door on the car, He repaired the tracks and the weatherstripping.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Madison Overhead Garage Door Services is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Madison Overhead Garage Door Services accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Madison Overhead Garage Door Services offers free project estimates.
Yes, Madison Overhead Garage Door Services offers eco-friendly accreditations.
No, Madison Overhead Garage Door Services does not offer a senior discount.
No, Madison Overhead Garage Door Services does not offer emergency services.
Yes, Madison Overhead Garage Door Services offers warranties.
Madison Overhead Garage Door Services offers the following services: Garage doors, operators, electronics & broken springs