We are a family owned & operated business serving all of Dane County. For Angie's List Members - we offer a $10/off the service charge for new customers. You must mention this discount at the time the service call is scheduled, or when your technician is at your home. For service calls, we charge a flat rate, that includes the trip charge to the home and all labor -- we simply charge the service call rate plus any parts that are needed to fix the door and/or operator. There are not hourly charges for labor. Additional email - info@madisongaragedoorservices.com.
Everything went beautifully. He had to replace the springs on the garage door. Now it works great.
Description of Work: I purchased a big deal for a garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
John V.
02/2015
5.0
garage doors
+ -1 more
It was good. They did what I wanted them to do. They gave me good advice.
Description of Work: I purchased a deal for a garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Tina K.
01/2015
4.0
garage doors
+ -1 more
They're very fast and the price of 99 is too expensive.
Description of Work: I used the Big Deal of Madison Overhead Garage Door Services for garage door services.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Debra B.
01/2015
5.0
garage doors
+ -1 more
Excellent service, friendly and helpful. Answered all my questions. Scheduled within a 2 hr window on my preferred day. Kept to that time frame so I wasn't waiting around all day. Would hire again.
Description of Work: Lubricated garage doors, realigned sensor, checked operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Dian P.
01/2015
5.0
garage doors
+ -1 more
Very well. Was professional and completed the maintenance promptly. Explained what he did and what I should do to keep the garage door working correctly. Was honest and kind.
Description of Work: Checked over the garage door to make sure it was working well. Did basic maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Rebecca W.
01/2015
5.0
garage doors
+ -1 more
It went well.. I just wish they would give appointments instead of 2 hour spans. I've got a job too; and taking time off during the day is a real hassle. They did a very nice job when they were there. I would use them again unless I can find someone willing to schedule a real appointment.
Description of Work: They turned up my garage & replaced a hinge that was causing some rubbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$200
eric M.
12/2014
5.0
garage doors
+ -1 more
Terrific service! Highly recommended
Description of Work: The technician educated us on our door and adjusted it to work well as install some safety features.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sari A.
12/2014
5.0
garage doors
+ -1 more
Very prompt, very quick on the job.
Description of Work: Replace spring
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Everett M.
12/2014
5.0
garage doors
+ -1 more
The service was good. It did not cost more than the $99 Big Deal purchase. I did not have to pay extra. They did a good job. The guy was good in explaining why he was doing what he was doing. Obviously, it worked what he had done so I appreciated that.
Description of Work: I purchased a Big Deal for Madison Overhead Garage Door Services.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Mark S.
11/2014
5.0
garage doors
+ -1 more
Pleased and will use them again. House is 40 years old. Provider was friendly, knowledgable, and willing to answer my questions. Did not try to up sell me on additional services.
Description of Work: Tune up of garage door opener; brief safety inspection; installed/programmed new keypad opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Paul S.
11/2014
5.0
garage doors
+ -1 more
On time, on budget, everything works better
Description of Work: replaced defective sensors and tuned up mechanical openers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
David O.
11/2014
5.0
garage doors
+ -1 more
Of the people that came out to give us an estimate, they seem very well-informed and professional and they quoted a really good price. We were very happy with the work.
Description of Work: We have used Madison Overhead Garage Door Services. They replaced the whole garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Mike K.
11/2014
5.0
garage doors
+ -1 more
Had a problems scheduling. They were excellent to work with.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$111
John K.
11/2014
5.0
garage doors
+ -1 more
They came out, and did a great job on the repairs, also gave me some good tips for the future.
Description of Work: I purchased a Deal for a $99 garage door tune up from this provider.
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Chris C.
10/2014
5.0
garage doors
+ -1 more
They did a great job and repaired my garage door very quickly with little notice. Overhead door also had all of the tools and parts available on site to fix my issue, which turned out to be trickier than I had originally anticipated. I would definitely use this company again for any garage door repairs or garage door preventative maintenance.
Description of Work: Major Garage Door Repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Rick P.
09/2014
4.0
garage doors
+ -1 more
Madison Overhead Garage Door promptly scheduled the "Tune-Up" and appeared at the scheduled time. The techician looked at my door and made some comments, but I don't believe any tune-up per se was performed. It's possible that nothing needed a tune-up. It seemed like the purpose of the coupon might have been more to give the company a chance to see the door and suggest repairs, then to conduct a tune-up. The technician did install a new keypad for my remote door and the price was reasonable ($49.95), but it was not included in the tune-up.
Description of Work: Performed a garage door tune-up, but what exactly that is wan't well-defined. For future customers, the company shall be clearer about what will be tuned-up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Madison Overhead Garage Door Services
Good Morning [member name removed]: Thank you for taking the time to message us with your assessment of our services. Feedback from our customers is invaluable to us. Mike (your service technician) did perform a full 20-Point safety inspection on your door as well as the tune-up. He adjusted spring tension, lubricated all applicable moving parts, checked the tension of fasteners where needed, and the operator (motor) performance. According to Mike you were in the house at the time he was making these adjustments, etc. It was during this inspection and tune-up Mike identified the problem with your gear and sprocket assembly on the motor that lifts and lowers the door. It is by removing the cover of the motor head that we are able to identify this problem. That is when he brought that issue to your attention and gave you the option of replacing that part now or at your convenience in the future. Also, that is when Mike pointed out to you the cracking and warping in the overhead doors themselves. As a result of that warping, Mike recommended that you consider replacing the doors themselves as the problems progress. It is our responsibility to either note, or point out to a homeowner, any potential problems. The purpose of this notification is to ensure the homeowner is aware we did a thorough inspection. It is also to ensure there is never a circumstance where a customer could say "The technician never mentioned XYZ to me..." (for example) Mike indicated your intention was to sell the house potentially, and were therefore interested in the highest level of functionality in the most cost effective manner possible. We hope you were overall satisfied with our services and would not hesitate to contact us in the future with any of your needs. We're happy to help in any way we can. Thanks again for your time and business, Madison Overhead Garage Door Services MadisonOverhead@gmail.com 608-838-4960
Vicki K.
09/2014
5.0
garage doors
+ -1 more
He was very efficient and nice. It went perfect and it was very easy to schedule.
Description of Work: I purchased a Big Deal for a garage door and tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
judy L.
09/2014
5.0
garage doors
+ -1 more
I went out to the garage and since the power was out used the manual release to open the door. I swear the door was all the way up, but by the time I backed out the door edge had slid down just enough to catch the back of my SUV. The garage door's lowest panel was smashed out and the door was off the runners and the trim was no longer attached to the garage. With some banging and kicking I was able to get the door open and get the car out. I called Madison Overhead and they sent someone over almost immediately and gave me an estimate. The current door was insulated but I was told since the garage wasn't insulated there was no reason to pay extra for one. We scheduled a date and the work was done very well. Thanks Mike for the work!
Description of Work: Removed old garage door and replaced with new
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Carol B.
08/2014
5.0
garage doors
+ -1 more
It went well. They fixed my garage door and said that if I had any more trouble, I’d probably need a new opener. One tech came out to assist me. He was at the home for an hour.
Description of Work: I bought a big deal for 60% off of a garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth L.
08/2014
5.0
garage doors
+ -1 more
It went well and the door opens perfectly now. I never realized that my inability to open the door without using the motor was related to the spring - no problem now! He also did the pre-paid inspection and part lubrication. It seemed a bit expensive, but I think you get what you pay for.
Description of Work: Came out for a garage door tune-up (pre-paid on Angie's list deal) , but we knew there was probably going to be an issue found as the door failed to lift on many occasions. He ended up replacing a broken spring in the torque master.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Tiffany P.
08/2014
5.0
garage doors
+ -1 more
Great. They repairman explained everything and even recommended that if I wanted to get an upgrade what I needed to do.
Description of Work: Fixed my damaged garage door that wouldn't open all the way. They recoiled the rusted wire and fixed it the same day that I called. Thank goodness they were able to fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Nathan D.
08/2014
5.0
garage doors
+ -1 more
It went well, it was quite uneventful and the provider even gave me suggestions as to the type of lubricant to use for the door. It was quick, professional, and painless.
Description of Work: Lubricated the garage door, made sure tracks were aligned, and corrected spring tension for the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Justin L.
07/2014
5.0
garage doors
+ -1 more
It went very well. Zero complaints.
Description of Work: We called on a Saturday morning as the left spring on our garage door snapped. They came around Noon that day. I even told them that if their technician didn't want to come out, being a Saturday, and not an emergency, we could wait until the next week. They basically insisted that it would be no problem to come out. In about an hour both springs were replaced and we had new rods put in as a maintenance need. Great service and the garage door is just fine now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Kevin A.
07/2014
5.0
garage doors
+ -1 more
Professional, efficient, courteous, informed me about additional needed repair without "hard-selling". Garage door works more quietly and smoothly. Totally worth it!
Description of Work: Tuned up garage door, replaced worn cables
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry M.
07/2014
5.0
garage doors
+ -1 more
The service went very well. They were very responsive and came out right away. The technician fixed the roller problem I had with the door and did a nice job. It took him about a half hour to complete the service and he was efficient.
Description of Work: I purchased a deal for 60% Off Of A Garage Door Tune-Up.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Madison Overhead Garage Door Services is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Madison Overhead Garage Door Services accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Madison Overhead Garage Door Services offers free project estimates.
Yes, Madison Overhead Garage Door Services offers eco-friendly accreditations.
No, Madison Overhead Garage Door Services does not offer a senior discount.
No, Madison Overhead Garage Door Services does not offer emergency services.
Yes, Madison Overhead Garage Door Services offers warranties.
Madison Overhead Garage Door Services offers the following services: Garage doors, operators, electronics & broken springs