Madison Overhead Garage Door Services

The staff at the business office were very knowledgeable and enjoyable to work with. The price included taxes and installation. No surprises. The installer was very professional and a pleasure to talk to. He did an excellent job installing the door. Hauled away the old door and did a excellent job cleaning up.

We needed to get our garage door on our new home fixed and the sensors moved. The previous owner had the sensors on top of the powerdrive unit so there was no safety feature, and when I put a broom underneath the door when closing it there was no stoppage: it kept going. We have two small kids so getting this fixed was paramount. The technician came out and tested the door and found a few things wrong with it aside from the aforementioned sensor issue. 1) the door was too heavy for the drive, probably why it was cranked it up to bypass the safety feature 2) the spring was the wrong size 3) the powerdrive and sensors were of a make that had issues with oversensitivity. He recommended replacing at least the powerdrive unit and sensors bu I opted to replace both that and the door itself. The entire door setup appeared to have been jerry-rigged piece by piece so I'd rather have a new system entirely. The cost went up a bit since the garage door is non-standard or at least larger than most. The technician was professional and courteous and was very helpful in explaining the issues, both current and future, involved with the door as it stood.

Yes, my garagew door-opener ius old (1970's) All I wanted was for the service guy to tell me if he could adjust it so that it would close/open consistently without popping back up. After reviewing/looking at the mechanics for 15-20 minutes, he concluded it was too old to adjust but he'd cleaned the tracks. For a professional in this field, I would have thought he could tell me this from the get-go. Clearly, he was looking to get me to replace the whole thing. And, having paid ahead via Angie's List with this special, I was out the $99. Gr-r-r-r-r!

Madison Overhead Garage Door was on time, identified the problem quickly, and offered two repair options. We chose the slightly less costly repair and the door opener works perfectly. Communication was straightforward and accurate. We would work with this service provider again.

It went well. Tech showed up on time. Very happy with the service.

My garage door kept getting stuck going down. Not all the time but enough to make life difficult. Then I saw the ad for a Tune-Up Special. My experience was great from start to finish. When I called, the lady on the phone was so nice and helpful. They sent a tech out right away at a time that worked for me (my schedule is crazy). The best part was the technician. It turns out that it wasn't anything major, thank goodness, but my door did need some adjusting. He even spent a ton of time showing me what to look for so I didn't have any other problems. Changed all my batteries, lightbulbs, and my door hasn't run as well in as long as I can remember. I would totally recommend the tune-up. For the money it was well worth it.

The service was completely satisfactory, however, Angie's List claimed that the service call, for which I paid $99.00 was worth $275.00. I learned from another site that their service call charge is $80.00. The parts were $109.00. I think that what was done was worth the cost. I am annoyed that Angie's List or the company misrepresented the value of the service. The service technician arrived within the window provided and explained what was needed and obtained my permission to proceed. He also reprogrammed one of my two remotes (which weren't working) and showed my how to reprogram the other when I put in a fresh battery.

The worker arrived right on time. He was courteous and very nice, and sure "knew his stuff" about garage doors. He lubricated the workings of the door, and also changed the light bulbs in the garage. It did not take him very long to get the door working smoothly and quietly. If others have a poorly working "automatic" garage door, I would definitely recommend hiring him, using the Angie's list coupon.

Purchased Big Deal for garage door tune-up when one of the springs on garage door broke. Noted broken spring in email to company. Company immediately called me to schedule repair. Repairman came next morning, carefully explained repairs needed and additional cost, and finished the job promptly. Very responsive and friendly service. Definitely recommended.

working like a charm. Serviceman arrived on time, was extremely competent, described problems to us then went right to work

We couldn't be happier. Quiet and smooth.

They were very knowledgeable. They performed every way expected and gave good advice on how to keep the door and opener in good condition. Afterwards the door opened much better and was much quieter than before.

I was really concerned that I might have to purchase an entire new system because the house was built in 2002. The light bulbs had long ago stopped working and birds had tried to create a nest in the motor of the door opener. There was an advertised special of $100 or so on the Angie's List web site so I decided to try Madison Overhead door. The service person came early as he said he had finished his other sites early and called me at work to say he was waiting for me. He set up a ladder to take a look at the motor box. I asked him if he would change the light bulb out while he was up there, and he said he would. He also told me to get an incandescent light bulb as the newer, fancier ones do not fit on garage door openers. I drove to the nearest hardware store and got the light bulb. When I got back he had realigned the sensor and oiled the door and he screwed in the new light bulbs. And, although he could have told me that I needed a whole new door opening system (what do I know about garage door openers), he said my springs looked fine and I should not need another sensor for years and years. The price was exactly what I expected from the Angie's List add. the door opener has worked fine since, the light bulbs still work and the door has not screeched yet when opened.

We couldn't be happier with the service and cost. We tried a do-it-yourself installation, which didn't go well and had to call in professionals to help. The repair man arrived on time, checked over our setup and diagnosed the problem right away. He was able to get everything adjusted and fixed in under an hour. Very professional and pleasant to work with and would not hesitate to contact them again or recommend them to others.

They didn't respond to my e-mail but when I called they were very pleasant and scheduled an appointment right away. I'm not sure what is an expected price for garage door tune-up. They did what we wanted, installed new sensors so the door goes up and down as it is suppose to. Works perfectly.

The sales rep was great. He really knew his stuff. The crew was a good 1 1/2 hours late from the scheduled time, however the service was excellent. I don't mind having to wait a little longer to get good service. I would recommend them to anyone.

I met him at the garage door. He inspected all of the parts of the closer and found two wires kind of loose and something else I can't remember that could have been responsible for the on again off again problem with our garage door not closing and staying closed. He was very polite and friendly. He was here about 30 minutes. I asked him about the rubber "gaskets/trim" that goes around 3 sides of the door. He said he didn't have any with him that would fit our door, but that he would come back in a few weeks and replace them. I bought his service on a "big deal" and think it was a god-fair price. He also said he wouldn't charge me again for coming back (for the trip), just for the parts to put around the edge of the door. I am very happy with his service...so far. He's due back in about 2 weeks to replace the trim. I assume things will go well.

I called Saturday and left message because business was closed. Someone returned my call within one hour same day and scheduled appointment for Monday morning. They offer emergency service, but this wasn't an emergency. A technician arrived promptly Monday morning and replaced broken tension spring. It took less than 30 minutes. He was friendly, efficient, and carefully worked around car still in the garage. I highly recommend this provider and will call them again if I need their help.

They were very nice. Everything works great.

He was professional, friendly, on time and did a good job.

It was fantastic. Jeremy was our tech. He replaced everything super fast and did a great job. Price was exactly what they quoted. We had tension spring, cables, track, rollers, everything redone for this price. I think it was well worth the piece of mind knowing it was properly installed.

At a prior service call, it was suggested I replace the bottom gasket & add additional weather seals on the top & sides of my garage door. I agreed to the price, and made an appointment for a week later. Dan arrived within the appointment window I was given & immediately set to work installing the new weather seals. He quickly & efficiently installed the seals & also greased the rollers. I am very happy with the service & quality of work.

The Sears garage door opener in my home quit working. I called Madison Overhead and agreed to a service call two days later. Mike arrived on time, quickly diagnosed the problem & repaired the door opener. Very happen with their service.

The motor was burnt out. The technician was great and explained how he could fix it or put in a new opener. I didn't feel that he pressured me at all but decided a new opener was the way to go. He was through in a couple of hours and even fixed my door remote sensor where during certain times of day it didn't work because of sunlight/shadows. Great experience. Great guy. Responsive company.

Just fine. There are no details. They did what they should.