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Madison Overhead Garage Door Services

Garage Doors, Doors

About us

We are a family owned & operated business serving all of Dane County. For Angie's List Members - we offer a $10/off the service charge for new customers. You must mention this discount at the time the service call is scheduled, or when your technician is at your home. For service calls, we charge a flat rate, that includes the trip charge to the home and all labor -- we simply charge the service call rate plus any parts that are needed to fix the door and/or operator. There are not hourly charges for labor. Additional email - info@madisongaragedoorservices.com.

Business highlights

22 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

Garage doors, operators, electronics & broken springs

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3% off repair service



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9251 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 251 reviews

Charles R.
07/2016
5.0
garage doors
  + -1 more
The staff at the business office were very knowledgeable and enjoyable to work with. The price included taxes and installation. No surprises. The installer was very professional and a pleasure to talk to. He did an excellent job installing the door. Hauled away the old door and did a excellent job cleaning up.
Description of Work: New Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald E.
07/2016
5.0
garage doors
  + -1 more
We needed to get our garage door on our new home fixed and the sensors moved. The previous owner had the sensors on top of the powerdrive unit so there was no safety feature, and when I put a broom underneath the door when closing it there was no stoppage: it kept going. We have two small kids so getting this fixed was paramount. The technician came out and tested the door and found a few things wrong with it aside from the aforementioned sensor issue. 1) the door was too heavy for the drive, probably why it was cranked it up to bypass the safety feature 2) the spring was the wrong size 3) the powerdrive and sensors were of a make that had issues with oversensitivity. He recommended replacing at least the powerdrive unit and sensors bu I opted to replace both that and the door itself. The entire door setup appeared to have been jerry-rigged piece by piece so I'd rather have a new system entirely. The cost went up a bit since the garage door is non-standard or at least larger than most. The technician was professional and courteous and was very helpful in explaining the issues, both current and future, involved with the door as it stood.
Description of Work: Garage door at new house had sensors on top of powerdrive; door wouldn't back up when presented with an obstacle; wear and tear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,570

Mary L.
07/2016
3.0
garage doors
  + -1 more
Yes, my garagew door-opener ius old (1970's) All I wanted was for the service guy to tell me if he could adjust it so that it would close/open consistently without popping back up. After reviewing/looking at the mechanics for 15-20 minutes, he concluded it was too old to adjust but he'd cleaned the tracks. For a professional in this field, I would have thought he could tell me this from the get-go. Clearly, he was looking to get me to replace the whole thing. And, having paid ahead via Angie's List with this special, I was out the $99. Gr-r-r-r-r!
Description of Work: Checked the track and looked at the intermittent close/open function.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$99

Response from Madison Overhead Garage Door Services
Thank you for your feedback. We're sorry you weren't pleased with our service from April of this year. When your service technician (Dan who just celebrated his 10th year anniversary with our company) saw your operator was past the age of parts availability, he was making every attempt to find any possible way to adjust your operator to achieve your desired results. That's why he adjusted the travel limits on your operator. All of our technicians are trained to make efforts to determine if there is a way to adjust an operator -- no matter how improbable based on the age or condition of the unit -- to avoid replacement. That was why Dan was investigating and adjusting. Our technicians are instructed to always go that extra mile, take that extra few minutes, to see if they can perhaps help our customers get some "more productive life" out of a unit vs. immediate replacement. However, there are occasions despite our best efforts, that a replacement is necessary. We only recommend a new unit if the following circumstances are applicable: 1) Parts obsolescence (meaning parts for necessary repairs are no longer available). 2) The number / quantity of parts required for repair would exceed the cost of a new unit. 3) The age of the unit has met (or exceeded) repair viability. Dan adjusted, cleaned, and lubricated the door (track, springs, cables, etc.) to achieve optimum performance from the door itself. We do this for a few reasons. One, to ensure optimum life expectancy from the door hardware -- which should be checked and tuned-up regularly. Two, the smoother a door runs, the less strain on the opener -- which allows the homeowner to have the highest life expectancy of the operator/opener. Three, our technicians are instructed to never leave any job site without ensuring the door and opener is running as perfectly as possible within our control. It was not Dan's our our company's intention to try to encourage you to purchase (or "sell") a new operator. Our sincerest apologies if that was the impression you were left with. It was simply a case where the problems with the opener could not be permanently solved beyond adjustments -- as there are no parts available to us based on the age of the unit. We hope you accept our apologies, and would consider using us in the future should a need arise. Sincerely, Madison Overhead Garage Door Services

Matthew W.
06/2016
5.0
garage doors
  + -1 more
Madison Overhead Garage Door was on time, identified the problem quickly, and offered two repair options. We chose the slightly less costly repair and the door opener works perfectly. Communication was straightforward and accurate. We would work with this service provider again.
Description of Work: identified why garage door opener would not close the door, replaced optical sensors and wiring, performed maintenance on drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Aric V.
06/2016
5.0
garage doors
  + -1 more
It went well. Tech showed up on time. Very happy with the service.
Description of Work: Replaced bottom door seal and lubricated all tracks. Next week they will be installing new outside seal on one of the doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Melissa K.
03/2016
5.0
garage doors
  + -1 more
My garage door kept getting stuck going down. Not all the time but enough to make life difficult. Then I saw the ad for a Tune-Up Special. My experience was great from start to finish. When I called, the lady on the phone was so nice and helpful. They sent a tech out right away at a time that worked for me (my schedule is crazy). The best part was the technician. It turns out that it wasn't anything major, thank goodness, but my door did need some adjusting. He even spent a ton of time showing me what to look for so I didn't have any other problems. Changed all my batteries, lightbulbs, and my door hasn't run as well in as long as I can remember. I would totally recommend the tune-up. For the money it was well worth it.
Description of Work: Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James B.
03/2016
5.0
garage doors
  + -1 more
The service was completely satisfactory, however, Angie's List claimed that the service call, for which I paid $99.00 was worth $275.00. I learned from another site that their service call charge is $80.00. The parts were $109.00. I think that what was done was worth the cost. I am annoyed that Angie's List or the company misrepresented the value of the service. The service technician arrived within the window provided and explained what was needed and obtained my permission to proceed. He also reprogrammed one of my two remotes (which weren't working) and showed my how to reprogram the other when I put in a fresh battery.
Description of Work: Inspected garage door, provided lubrication and replaced parts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Mary Ann T.
02/2016
5.0
garage doors
  + -1 more
The worker arrived right on time. He was courteous and very nice, and sure "knew his stuff" about garage doors. He lubricated the workings of the door, and also changed the light bulbs in the garage. It did not take him very long to get the door working smoothly and quietly. If others have a poorly working "automatic" garage door, I would definitely recommend hiring him, using the Angie's list coupon.
Description of Work: My overhead garage door had not been working well --i.e, stopping midway up or down, and making a tremendous amount of noise. I was worried that it would stop working completely, leaving my car stuck in the garage!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Kristeen F.
01/2016
5.0
garage doors
  + -1 more
Purchased Big Deal for garage door tune-up when one of the springs on garage door broke. Noted broken spring in email to company. Company immediately called me to schedule repair. Repairman came next morning, carefully explained repairs needed and additional cost, and finished the job promptly. Very responsive and friendly service. Definitely recommended.
Description of Work: Inspect garage door, opener, etc. Replaced broken springs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Natalie C.
01/2016
5.0
garage doors, doors
  + 0 more
working like a charm. Serviceman arrived on time, was extremely competent, described problems to us then went right to work
Description of Work: Diagnosed problems with the system, including failure for one door to open. Rewired sensors, installed new outdoor keypad installed new roller, installed new motor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Alan C.
12/2015
5.0
garage doors
  + -1 more
We couldn't be happier. Quiet and smooth.
Description of Work: Lubed and adjusted my roll-up door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patrick K.
12/2015
5.0
garage doors, doors
  + 0 more
They were very knowledgeable. They performed every way expected and gave good advice on how to keep the door and opener in good condition. Afterwards the door opened much better and was much quieter than before.
Description of Work: They checked and adjusted the door alignment and performed maintenance on the door and opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Leslie P.
12/2015
5.0
garage doors, doors
  + 0 more
I was really concerned that I might have to purchase an entire new system because the house was built in 2002. The light bulbs had long ago stopped working and birds had tried to create a nest in the motor of the door opener. There was an advertised special of $100 or so on the Angie's List web site so I decided to try Madison Overhead door. The service person came early as he said he had finished his other sites early and called me at work to say he was waiting for me. He set up a ladder to take a look at the motor box. I asked him if he would change the light bulb out while he was up there, and he said he would. He also told me to get an incandescent light bulb as the newer, fancier ones do not fit on garage door openers. I drove to the nearest hardware store and got the light bulb. When I got back he had realigned the sensor and oiled the door and he screwed in the new light bulbs. And, although he could have told me that I needed a whole new door opening system (what do I know about garage door openers), he said my springs looked fine and I should not need another sensor for years and years. The price was exactly what I expected from the Angie's List add. the door opener has worked fine since, the light bulbs still work and the door has not screeched yet when opened.
Description of Work: The garage door would open when I was in the garage but not from the driveway. The service person said that the sensors were not aligned properly.Also, the door screeched terribly whenever I opened the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Christie Z.
11/2015
5.0
garage doors
  + -1 more
We couldn't be happier with the service and cost. We tried a do-it-yourself installation, which didn't go well and had to call in professionals to help. The repair man arrived on time, checked over our setup and diagnosed the problem right away. He was able to get everything adjusted and fixed in under an hour. Very professional and pleasant to work with and would not hesitate to contact them again or recommend them to others.
Description of Work: Neither of our garage door openers were working so we called Madison Overhead Garage Door Services to diagnose and fix the problem. The repair man came on time and did a quick assessment and knew right away what the problem was and then fixed it! We now have two working garage doors, just in time for winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jennie W.
10/2015
5.0
garage doors, doors
  + 0 more
They didn't respond to my e-mail but when I called they were very pleasant and scheduled an appointment right away. I'm not sure what is an expected price for garage door tune-up. They did what we wanted, installed new sensors so the door goes up and down as it is suppose to. Works perfectly.
Description of Work: Inspection and added new sensors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carole M.
10/2015
5.0
garage doors
  + -1 more
The sales rep was great. He really knew his stuff. The crew was a good 1 1/2 hours late from the scheduled time, however the service was excellent. I don't mind having to wait a little longer to get good service. I would recommend them to anyone.
Description of Work: Installed a new garage door with opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$2,050

Jeanette W.
09/2015
5.0
garage doors
  + -1 more
I met him at the garage door. He inspected all of the parts of the closer and found two wires kind of loose and something else I can't remember that could have been responsible for the on again off again problem with our garage door not closing and staying closed. He was very polite and friendly. He was here about 30 minutes. I asked him about the rubber "gaskets/trim" that goes around 3 sides of the door. He said he didn't have any with him that would fit our door, but that he would come back in a few weeks and replace them. I bought his service on a "big deal" and think it was a god-fair price. He also said he wouldn't charge me again for coming back (for the trip), just for the parts to put around the edge of the door. I am very happy with his service...so far. He's due back in about 2 weeks to replace the trim. I assume things will go well.
Description of Work: got my garage door to close on command

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

JOHN R.
08/2015
5.0
garage doors
  + -1 more
I called Saturday and left message because business was closed. Someone returned my call within one hour same day and scheduled appointment for Monday morning. They offer emergency service, but this wasn't an emergency. A technician arrived promptly Monday morning and replaced broken tension spring. It took less than 30 minutes. He was friendly, efficient, and carefully worked around car still in the garage. I highly recommend this provider and will call them again if I need their help.
Description of Work: Replaced overhead garage door tension springs and center bearing. Inspected and lubricated rollers and other parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Sandra C.
07/2015
5.0
garage doors
  + -1 more
They were very nice. Everything works great.
Description of Work: They came out to align our garage door, and did some routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristin V.
06/2015
5.0
garage doors
  + -1 more
He was professional, friendly, on time and did a good job.
Description of Work: It was a garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Sarah A.
06/2015
5.0
garage doors
  + -1 more
It was fantastic. Jeremy was our tech. He replaced everything super fast and did a great job. Price was exactly what they quoted. We had tension spring, cables, track, rollers, everything redone for this price. I think it was well worth the piece of mind knowing it was properly installed.
Description of Work: Single stall garage door replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Bob P.
05/2015
5.0
garage doors
  + -1 more
At a prior service call, it was suggested I replace the bottom gasket & add additional weather seals on the top & sides of my garage door. I agreed to the price, and made an appointment for a week later. Dan arrived within the appointment window I was given & immediately set to work installing the new weather seals. He quickly & efficiently installed the seals & also greased the rollers. I am very happy with the service & quality of work.
Description of Work: Replaced bottom garage seal & added weather seal to the other 3 sides of the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Bob P.
05/2015
5.0
garage doors, doors
  + 0 more
The Sears garage door opener in my home quit working. I called Madison Overhead and agreed to a service call two days later. Mike arrived on time, quickly diagnosed the problem & repaired the door opener. Very happen with their service.
Description of Work: Replaced gear & sprocket system in garage door opening system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

ELIZABETH K.
04/2015
5.0
garage doors, doors
  + 0 more
The motor was burnt out. The technician was great and explained how he could fix it or put in a new opener. I didn't feel that he pressured me at all but decided a new opener was the way to go. He was through in a couple of hours and even fixed my door remote sensor where during certain times of day it didn't work because of sunlight/shadows. Great experience. Great guy. Responsive company.
Description of Work: My garage door opener wasn't working. They answered and sent someone out as soon as possible. They could have sent even sooner, had it been an emergency (car trapped) situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Dennis H.
04/2015
5.0
garage doors, doors
  + 0 more
Just fine. There are no details. They did what they should.
Description of Work: Door stopped working. Fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Contact information

2760 Agriculture Drive, Madison, WI 53718

http://madisonoverheaddoor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Madison Overhead Garage Door Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Madison Overhead Garage Door Services accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Madison Overhead Garage Door Services offers free project estimates.
Yes, Madison Overhead Garage Door Services offers eco-friendly accreditations.
No, Madison Overhead Garage Door Services does not offer a senior discount.
No, Madison Overhead Garage Door Services does not offer emergency services.
Yes, Madison Overhead Garage Door Services offers warranties.
Madison Overhead Garage Door Services offers the following services: Garage doors, operators, electronics & broken springs
ask for details

Contact information

2760 Agriculture Drive, Madison, WI 53718

http://madisonoverheaddoor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed