Mad City Windows & Baths

Mad City did an exceptional job of installing my walk-in tub. Their pre-planning services were very helpful and overall workmanship was stellar.

Job No.: 833844 - I had both a shower/tub and a single stall shower installed in one day. I prefer to use small local businesses, but I tried to hire 5 different local contractors during the pandemic and was ghosted by all of them. I found this company on social media, and they were very responsive and scheduled me within a few weeks. Obviously, you pay more for a one day installation project, but I'm pleased with the results and everyone I dealt with was very nice. I'd give a 4.5 rating if I could, the crew left some sharp debris on my driveway and lawn from where they cut the materials, and one of the shower handles was loose, but I was able to tighten that myself with a screwdriver. I called about the debris, and the sales manager was very apologetic but did not send anyone out to clean it up, so I did pick up the debris myself. Overall, Im very pleased with the product and the speed with which I got two 40-year old showers replaced. I would recommend this company.

I am happy with my new walk in shower. They did a great job!

Everything went very smoothly, installer was excellent, left no mess

Work was completed to my satisfaction. The crew was professional and neat. Cost wise, on par with similar contractors.

Absolute professionals. They finished 2 showers in one day! They were respectful of the house and driveway. The areas where they worked were cleaned up well, and everything was put back in place. They went the extra mile dealing with crown molding that I had in my bathroom. I very much recommend Mad City if you are installing a shower. Tyler was very knowledgeable and patient with me.

Most miserable contracting experience we ever had. Company didn't even start the install for over 14 WEEKS and blamed it on the d*** HURRICANES! Thanks for lying to us Terry (Wausau production manager) and making excuses for not getting the job done, really appreciate it. It's been 4 1/2 months and it is STILL NOT FINISHED. Ridiculous level of unaccountability for what we paid. DO NOT DO BUSINESS WITH THIS COMPANY, YOU WILL REGRET IT!!!

Very friendly installers completed on time

Honored price quoted. Arrived on day & time scheduled. Installers friendly and hard-working. 2-man team finished job in one day: 13 windows and a patio door.

Nick and his partner did a fantastic job. They put down drop cloths,kept sweeping up all the time, they were both fantastic.

We really love the new windows! The installers were on time and were friendly and informative and they did a great job.

Jim and Jesse did a great job. They were here on time, very courteous and easy to work with. The new shower looks better than I expected.

I recently had Mad City Windows & Baths do a bathtub-to-shower conversion, and I am extremely happy with the results. The team was incredibly friendly, professional, and efficient. They completed the entire installation in just one day, and the new shower looks amazing. The craftsmanship is top-notch, and they made sure to leave no mess behind, everything was spotless when they were done. While the price was a bit higher than I anticipated, I can definitely see that you get what you pay for. The quality of the product and installation is worth it, and I’m confident that this shower will last for years to come. Overall, I highly recommend Mad City Windows & Baths for a bathtub-to-shower conversion. They provide a quality product with great customer service, and I couldn’t be happier with my new shower.

Great process from beginning to end .highly recommend

Every thing went well. I love the results and the workers were very professional. I love my shower!

All work done professionally and to my satisfaction.

I recommend anyone who needs a bathroom rehab or new windows to use Mad City Windows & Baths! They provide quick and amazing results!

They were fast and did beautiful work.

The installer showed up on time and was very professional and clean. We love our new shower.

An absolutely stunning installation! Well worth the money! They arrived early and answered all my questions throughout the process. You could tell they really wanted to be there and wanted me to be a happy customer!

Let's start from the beginning. Our son referred us to Mad City, as he loved his windows. Josh, our sales rep, was simply great, discussing our options and answering questions. We actually had an appointment with Renewal by Andersen the same day, which we ultimately cancelled, as Josh had made our decision to go with Mad City easy. During the installation, Zach, Gannon, and crew were awesome. They were unfailingly courteous, and answered all of our questions patiently and thoroughly. The windows look awesome and we can already tell the difference in the house, both in terms of being better climate controlled and just feeling more solid. We also ordered an exterior French door, which we are waiting for the manufacturing to be finished. We can't wait to fully complete the change in our house, and we are so glad we found Mad City. Thank you for what you do, we greatly appreciate it!

Very timely and communitive. Installers did an amazing job. Zero mess or hassle. They didn't even disturb my landscaping rock. Would highly recommend!!

Ref. Invoice # MC54259GB on 10/2/24: This was our 3rd round in the past 5 years of window replacements using Mad City Windows. As in our two prior experiences (2019 and 2021), the Mad City installers were quick, efficient, clean, knowledgeable, careful, and pleasant. They discovered a very faulty install of the EXISTING large bank of living room windows during their removal, and showed this to us. They had to build up the frame to support the installation of their own work. Very thorough and informative. The difference in temperature regulation of our living room is absolutely noticeable, just as it was upstairs (2019) and in the kitchen and dining room (2021). So we have lived happily with prior Mad City Windows installs and we are perfectly happy with the most recent round as well. It's reassuring to see the same high quality products, good people, and happy outcomes over 5 years.

Guys from Mad city did a great job installing our new living room window! Guys we’re on time and did a good job of cleaning up after they were done. Highly recommend!

Love my walking shower. Very efficient, beautiful. Jimmy explained everything, not mess at all. 6 hours total.