LORENTZ PLUMBING

He just popped by and did the work without charging us. He's a really great guy. He was just there for a few minutes. He's very fair, decent, and honest.

Done on time at estimate Professional service

We had to have some basement pipes replaced.

Everything was top notch. They company was very efficient and friendly. When they had a user defined question they did ask for my input. The finished product looks great.

Chris clearly had a lot of experience and he explained his decisions as he went along. Our condo is really old (WWII era) and so the plumbing there is pretty difficult to work with but Chris was prepared and he made sure I knew what the shut offs were.

It went very well and I have used Carl Lorentz ever since we moved in in 1998. He has addressed all of my plumbing problems and done it with a wise analysis, a smile, and a strong work ethic. I would recommend him to anyone.

They're very knowledgeable. They're easy to work with. He's basically the plumber of my choice now. He was on time. He looks friendly and courteous. He really values his customers. I recommend that they give him a call if they have a plumbing need.

Great! They took my concerns seriously.

I called Carl on 2/19 and left a message and I also sent an e-mail in regards to our water heater and softner. He got back to me very promptly and informed me that there would be better options for me as far a location so he wouldn't have to charge me a huge travel fee. He was also able to give me very rough estimates in regards to what I needed done and what was an acceptable amount. This made me feel much better about the other plumbers I had come look at our plumbing. In the end, I did not end up using Lorentz Plumbing but, I would definitely refer anyone in the Madison Area to Carl for the friendly, helpful and honest service!

Karl Lorentz is the most honest plumber I have ever met. Simply put, he is the most thorough and conscientious tradesperson I have ever encountered. His insights are focused on your situation...not on his potential revenue. I recommend Lorentz Plumbing without reservation and without hesitation. This is the best plumbing service in Madison. Period.

All work was on time and satisfactory. Advise was also provided that will help with maintenance in the future.

We already had a gas line in the basement. We wanted to run that gas line upstairs so we could put a gas stove in the kitchen. He said he would do it, but it would cost more than he thought we should pay. He did not charge us a service charge. He has done all of our other plumbing for the last 20 years.

I hired them because they were a personal recommendation. They were very professional in all aspects. They were able to recommend places to look at the fixtures. They were able to communicate with other vendors. They were able to show up on time. They cleaned up after themselves. Everything a customer would expect from professionals, they did it. They communicated very well.

We played phone tag for quite a few days. He came to the house, looked at the situation, we talked about possible models and siting for awhile. He said he's send me a proposal. He never sent it. I went with someone else.

Carl Lorenz must be among the top plumbers in Wisconsin, perhaps beyond. We've used him for more than 10 years, and he's the only plumber we call. He's the best.

Great -- see service performed.

Carl Lorentz is the owner. They allow people to purchase their own fixtures or faucets, but some companies don't and insist on getting it through them. They were flexible in that and they were willing to allow me to purchase the fixtures on my own. Sometimes one can get some really good prices on the internet. They did the installation and charged for the same. It was an hourly fee. The work was done very well. They were very efficient. It's usually the standard price that they charge per hour. They only charged me whatever their hourly rate was. I would use him again in the future.

Eveything was done as quoted and expected. I didn't rate them excellent because I really feel excellent means going above and beyond and really knocking things out of the park. They were very good and I would hire them again.

Lorentz plumbing is reliable, friendly and a great value. Always responsive and does an excellent job. Local and trustworthy service.

He did a very good job, got the problem fixed, and the price was reasonable.

We're building a Japanese cottage teahouse. Carl's done his usual outstanding work.

We used someone else because they were cheaper. A lot of people in our neighborhood have used someone else so we went with him.

I had 3 estimates with Capitol and Lorentz coming in the same and HJ Pertzborn much higher. I knew Carl, so I went with them. Carl was very responsive and friendly. Chris showed up right on schedule and did a great job. Everything was done in 1 day. They got the paperwork for the focus on energy rebates to me a few days later. I am very satisfied and would hire them again anytime.

Carl was recommended to me by a construction industry friend. He responded right away to my message and set up appointment for a few days later. He showed up very promptly. He was courteous, professional, neat and listened. He was energetic and friendly in locating the problem with the banging pipes. Ended up with a few holes in walls to find the problem, but he put them behind a door and in a closet. Problem solved. Checked with city before coming to discover that we have extra high water pressure. Discussed possible problems and options for that. While working around the house Carl made several recommendations (e.g. let me know that new parts are available for a very old, dripping tub faucet, recommended replacing very old, poorly functioning toilets to save water), but without ever being pushy about selling more of his services. I haven't received the bill yet, so can comment on the charges, but all the problems I presented were solved efficiently, pleasantly, I felt that I was always informed and allowed to choose what steps to take, if there were options. I would recommend Carl without hesitation.

THEY ARE AWESOME! They really listened to what I was saying and solved the problem in a reasonable amount of time, even getting us a refund on some of our bathtub hardware (purchased several years back) that ended up being the source of the problem. WE will call them forever more with our plumbing needs!