EDDIE Z'S EXPRESS BLINDS

Description of Work: Installed wooden blinds in one window. Blinds were delivered well before expected date to arrive in time for the holidays.

Description of Work: Selected fabric, made and installed draperies for a large (full wall) window

Description of Work: I was so pleased with Eddie Z's product and installation last fall, that I went back when I needed a window treatment for my den. The off-white faux wood shutters that I chose are beautiful, easy to clean, and helpful for maintaining temperature. I can't say enough about this company and their staff.

Description of Work: The only good part of this company was the installer who did a great job. The lady that came to my home to write up an estimate forgot a window. The paper work is not clear so I didn't catch it when I signed for the blinds. I was told the blinds would be installed within 3 weeks. (I only had a handful of windows done, thank goodness not my whole house). I called several times after 3 weeks and never got return phone calls as I was promised. After speaking with the manager, he assured me they were just busy and apologized. Six weeks later my blinds were installed and that's when I noticed the missing window which was obvious. I saw the lady measure it when she was out here. I was told I would get a call that day, I asked the installer twice to confirm someone would call me. Several days passed with no call. When I finally got a hold of the sales lady (the one that came to my home) she started to argue with me that I never said I wanted that window done. She then told me I had to pay an additional trip charge and installation fee to have that window done. I asked her if she remembered me holding the samples in that window and asking her her opinion and she said yes. She quit arguing with me and said she would be out Thursday to measure for a blind on that window. Thursday came and went and she called late Friday afternnoon to see if she could come out. I said yes and she was still a couple hours later than she had told me. Fine, I've been as understanding as I could be throughout this process. She measured the blind and told me I would have to pay an additional trip charge and installation fee. I refused to pay for that and told her I was only paying for the blind. She ordered it, and well you know the rest of the story same as the first. Installer was great. However, the premium blinds I ordered are warped and I haven't had them more than a couple of months. The installer looked at them and said he could see they were warped but "not enough" for them to do anything about it. Save your time and money and go elswhere. This company needs some serious help.

Description of Work: When I called to schedule an appt. for designer to come with ideas for a window treatment, I described my color scheme and taste. That helped Lana, an excellent designer, to bring wonderful fabrics. She 'got' my preferences, understood the 'functional' aspect ot the window covering I was seeking, and saw my 2 young cats. She showed me wooden shutters and they were a great solution both to darken room and be cat-proof.. I went with 4" cherry, without the vertical rod, that are invisibly 'split' meaning top and bottom halves can be adjusted separately. A few days later the installer came to measure. The same installer returned and installed the shutters 6 weeks later. He did a terrific job. Fit is perfect and shutters are drop dead gorgeous. I now want another kind of wood shutter for my den and will go to the shop to see what they have. Will definitely use Eddie Z's again and will sumit a review in a more timely manner.