Eco-Friendly Flooring

We worked with Melissa and Robert to do the roughly 2000 square feet of hardwood flooring and 2 bathroom tile jobs. The hardwood flooring came in different lots and in turn came in different sheens. This wasn't realized until the project had been started so we had to have slightly different wood floors installed in our bedrooms vs the rest of our ranch home. Robert does a good job with larger tiles but isn't the best with installing tile that is on a mesh backing. We had them install tile on the ceiling of our shower which came with a $500 "upcharge." When we pointed out how poorly it was done they offered to fix it, which couldn't be accomplished without tearing it down and starting over. We opted to reduce the price which we thought would be an adjustment of what it would cost to do it ($1550 based on their estimate) but were only credited the $500 fee for having it installed on the ceiling. I'm not sure having them redo the ceiling would have produced any better results based on the installation of the floor tiles (same tiles as the ceiling). Plus, the entire project was to take 4 weeks and they were here for almost 5 months and just wanted to wrap things up. They also installed the tile in our back entry butting up to the wood floors, we told them how the door was going to be installed and the tile/wood was still installed incorrectly with the seam of the two showing when you close the door. The final straw was we needed to have 3 - 12x24 tiles replaced in our shower from an issue with our plumber, the quote from Melissa was $1200. When asked about the price we received the response, "Based on our experience in working insurance claim projects, what we have bid is easily within the bounds of what would be covered, so the plumber should have no problems with the claim." The $1200 was just for the removal/replacement of the 3 tiles and didn't include the tile that was needed. At that point we called it quits. The photos attached are of showers that have never been used, this is the final product.

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I went very well.

Melissa was helpful and informative in showing products and helping us make a decision on the right product for our room. She was able to squeeze our relatively small project in between other big projects, which was awesome since we have a huge basement project ongoing. The installers were thorough and professional. Overheard: one installer to the other, "Don't rush it, take the time to do it right." Confidence gained. We would definitely use them again.

I had received another bid for the same job for $3,750 that was almost twice as much as was they offered. I hired them for the job based on their bid. They completed the work in about four days and cleaned up well after the job was complete. At times they had two men working on the job, but more often there was just one man. The bid the provided was exactly what I had paid. They did a nice job with the work.

Eco-Friendly Flooring was recommended to me by a good friend. The owner, Melissa, returned my call within a day of my leaving a message. She invited me to her showroom and gave me a wonderful, easy to understand explanation of flooring choices. I never felt any pressure from Melissa and knew immediately that I wanted to do business with her. She sent me home with several samples and lots of information to share with my husband. Melissa came to my home to do the measurements and consult further on my choices. Despite busy schedules on both ends, setting up the installation was a breeze. We were told that the flooring would go in one day and the trim the next, however, due to rain, the second work day had to be rescheduled. This was a disappointment and led to some inconvenience, but we are extremely happy with the floor and the quality of workmanship.

Robert and Melissa were great to work with and really knowledgeable about the products and the installation process. They did a great job, were price competitive and had great follow up. I'd highly reccomend them to anyone looking at different options for flooring as they have a wide array of products

I WAS VERY HAPPY WITH THE ECCO FRIENDLY FLOORING COMPANY. THEY WERE FRIENDLY, HONEST AND HELPFUL. THEIR RATES FOR FLOORING WERE COMPETITIVE WITH THE HARD FLOORING MARKET AND THEY OFFER AN ALTERNATIVE TO HARD WOOD THAT IS COMPARABLE AND MORE ENVIRONMENTALLY FRIENDLY