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Derek Frank Plumbing, LLC

Plumbing, Kitchen and Bath Remodeling, Water Heaters,

About us

We specialize in residential remodeling.

Business highlights

19 years of trusted experience

Services we offer

Water heater, water softener replacement. Bathroom and kitchen remodeling. Product selection, etc.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.5
responsiveness
4.0
punctuality
4.8
Showing 1-4 of 4 reviews

Nick S.
07/2015
5.0
plumbing
  + -1 more
Derek does a fantastic job. He is more responsive that any contractor I know. He does great work; he is very knowledgeable and makes the work look easy. He is in and out quickly; never have any warranty issues or quality problems. I use Derek for all my commercial work as well as my personal home repairs and upgrades. He is very trustworthy, the kind of guy you can give a house key to and you know he?s going to get the work done, call you with issues and lock up when done. Commercially I can count on Derek to get the work done even if I am out of the building and unable to show him the problem. We usually work via pictures and text messages just in case I am tied up or out of the building. I wish all my contractors had his work ethic, knowledge, fair price and desire to really please the customer. I can?t say enough about Derek?s work but I hope he keeps doing it for many years to come. I know I can?t find a replacement contractor who would be anywhere near as good. Nick
Description of Work: Replaced a broken toilet seat in a commercial office building rest room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Brian B.
12/2014
3.0
plumbing, water heater repair, home remodeling
  + 1 more
The project itself went well. However, since then the on-demand water heater is having issues. He returned my first call in October 2014 and gave me the quick fix. Since then he has not returned emails or calls to schedule the proper fix. I contacted our general contractor and he also stated that Derek is not answering his calls. The GC is now using a different plumber. I hate to give Derek a bad review but any company that does not respond to calls cannot be recommended for any service. I consider it unprofessional
Description of Work: We did a large remodel and addition to our house including kitchens, bathrooms and water heater back in 2010-11.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$10,000

Tanya L.
05/2013
5.0
plumbing
  + -1 more
Derek and Marvin are good plumbers and easy to work with. Their work was part of a kitchen and 2.5 bath remodel so I don't know their cost vs. the total price of the job; I provided most of the materials and they did a great job installing them. Derek did advise me on the selection of a new water softener, and talked me out of one with more bells and whistles than I needed. In short, they are reliable and nice guys to boot.
Description of Work: Replaced water softener, plumbed for new upstairs laundry room and basement utility sink, replaced 2 showers and faucets/5 bathroom faucets/kitchen faucet, ran new gas line for fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna H.
01/2013
5.0
plumbing
  + -1 more
Every aspect of working with Derek and his crew was fantastic. I had limited knowledge of how to go about addressing the plumbing needs of our project but Derek was able to explain everything to me in a way that made sense, educated me and allowed me to make informed decisions. He was honest, professional and very knowledgable. He always returned my calls and emails promptly and made sure I was clearly informed and aware of everything being done. He was a joy to work with and we would absolutely hire him again without hesitation.
Description of Work: We did a major remodeling of our kitchen, 2 bathrooms and powder room. Derek and his crew did all of the plumbing work for our project. This included not only doing the work, but advising us on everything from product quality and pricing to the placement of fixtures and coordinating our overall look.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Derek Frank Plumbing, LLC
Thanks so much for your thoughts Member! It was truly a joy to work with you on your project. I enjoyed helping you make your house "New" again.

    Contact information

    1008 Fish Hatchery Rd, Madison, WI 53716

    www.DFPlumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Kitchen and Bath Remodeling,
    Water Heaters,
    Water Filtration and Softening

    FAQ

    Derek Frank Plumbing, LLC is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: Closed

    Derek Frank Plumbing, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Derek Frank Plumbing, LLC offers free project estimates.
    Yes, Derek Frank Plumbing, LLC offers eco-friendly accreditations.
    No, Derek Frank Plumbing, LLC does not offer a senior discount.
    No, Derek Frank Plumbing, LLC does not offer emergency services.
    Yes, Derek Frank Plumbing, LLC offers warranties.
    Derek Frank Plumbing, LLC offers the following services: Water heater, water softener replacement. Bathroom and kitchen remodeling. Product selection, etc.

    Contact information

    1008 Fish Hatchery Rd, Madison, WI 53716

    www.DFPlumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed