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Cruz Roofing & Construction

Roofing, Gutters, Siding,

About us

None

Business highlights

54 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, shingles & rubber roofing, gutter repair and replacement, chimney repair, skylights, siding, window replacement, carpentry, woodshakes, roof repitching & drainage.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.588 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
7%
3
7%
2
6%
1
10%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.5
responsiveness
4.3
punctuality
4.4
Showing 76-88 of 88 reviews

Joan M.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

W S.
01/2015
1.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: Rick Cruz gave me a quote which I accepted and signed the contract, but he never responded to me after that. I tried to contact him by phone many times and left messages, but he never returned my calls. This left me without an option not knowing if he was going to fulfill his contractual obligation. Since it has now been 4 months without any word from him, I consider the contract to be null and void. Thankfully, I had not paid him any money. I would certainly not recommend Cruz Roofing to anyone.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Cruz Roofing & Construction
Every contract that we sign clearly states that we get half payment down to start. (member name removed) only sent the contract in with no payment. I call her and stopped at her home several times asking about the down payment still no payment. So no payment no work. Also I went over there at least 8 times 2 hours each time explaining things to her in spring. She didn't sign the contract till October this is our busy time. Just ran out of time to late in the year to do it. Again all my contracts state half down to start the jobs. No payment no work. Thanks cruz roofing

GERALD B.
04/2012
1.0
roofing
  + -1 more
Poorly
Description of Work: Preformed tear off and shingled section of the roof. Roof still leaked after Cruz did reroofing. Mr Cruz came after I complained and blamed the continued leak on my chimmey. The chimmey was completely redone. Subsequently had anothe contractor tear off all Cruz work to find shoddy work and low areas were not fixed and caused leaking and further damage. I would not recommend Cruz. They say they guarantee work then reneg. I have had a number of other commercial contracts Cruz has bid on and I will not give them work after their shoddy work on my home.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Response from Cruz Roofing & Construction
This homeowner never call us back we knew nothing of the roof leak. We install a chimney flashing only on his house. The house had a low pitch roof I told the homeowner that the whole roof needed to be replaced. I never once got a call about the leak. This home owner should read his contract there is no warranty On roof repairs on full house there is warranty. We would of still came out to fix the problem if he had called. All his brick on his chimney where cracked. Needs a new chimney. So call us first and we will fix the problems first but you have to call if there is a problem. Thanks cruzsroofing

Donald N.
02/2012
5.0
roofing
  + -1 more
unknown
Description of Work: Old roof was torn off. This is a 1922 house w/ many roof layers: Shakes plus several layers of tar paper. Several dumpsters of old materials were hauled away. New high quality roof was installed. Several dormers had to be worked around. Detailing was excellent. Seams were tight and visually unobtrusive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,900

martha H.
12/2011
5.0
contractors, roofing
  + 0 more
remod
Description of Work: cruz arrived ready to work. They replaced a rubber roof on my garage which is used a balcony for my upstairs tenants. Cruz was great with the demolition and had a clear plan for the remodeled balcony area.The carpentry is impressive and the roof is very well done. They were very professional in dealing with me, clean up was really great and I think they were personable and capable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,200

DAVID M.
08/2011
5.0
roofing, siding
  + 0 more
excellent.
Description of Work: Had the front of the house sided. They included a wrap around to a window on the side no extra cost looks great. Did the roof, great workers, job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Charlotte F.
07/2011
5.0
roofing
  + -1 more
unknown
Description of Work: They put a new roof on my house. They were fine. It was a good experience. They were very professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carrie G.
06/2011
1.0
gutter repair, roofing, siding
  + 1 more
No work was done
Description of Work: Never showed up to scheduled meeting to look at my roof/siding/gutters. I called and left a message that they had not shown up and asked them to call back. It has been 2 weeks and I have heard nothing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Cruz Roofing & Construction
Cruzsroofing ask Member if she had got her insurance papers. She replied yes but the insurance said there was very little damage. Just her roof vents and some shingles where damage. Member had asked cruzsroofing to come out and look for damage we did and we didn't find any damage. We found what the insurance found. Member wanted to fight the insurance once the insurance makes there mind up that is it This happens all time we get 1000 calls just like this one. There is action she can take against her insurance company. Again cruzsroofing needs to see all paper work from insurance company. No paper work no estimate. Again because we don't knew what we are bidding. Thanks cruzsroofing

Tiffany G.
08/2007
5.0
roofing
  + -1 more
Absolutely INCREDIBLE service! Rick came out the same day we called, gave us an estimate in the morning and was back to do the work that afternoon. He went way above and beyond what they had to do and was the consummate professional. He walked our entire roof (which is BIG) and noted any problems we needed fixed and also caulked another chimney that was in need and didn't even charge us for it. I would HIGHLY recommend his company for any type of roofing work... when we replace our roof they will be the ones we call.
Description of Work: Removed an old "faux" chimney that was leaking, replaced an attic fan, replaced rotting wood and re-shingled the area, caulked and finished the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kirsten R.
07/2007
5.0
roofing
  + -1 more
Nick Cruz came out and looked at our home and gave us a timely estimate together with a thorough explanation. He scheduled the work within 2 weeks of our calling to accept the offer, and offered to advocate for us with our insurance adjuster. His crew was friendly and professional. They finished the job in 1.5 days and did a beautiful job cleaning up. Nick checked in with us before, during, and after completion, and was on site supervising on and off during the day. They swept the yard with a metal detector, and when they learned that our 3 year old plays in the yard without shoes, they swept a second time. We will call them again in about 5 years when our new house needs a new roof!
Description of Work: We had a very old roof on a single family home that had some additional hail damage. We wanted the work done quickly after unexpectedly buying a new home and needing to put ours on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,850

Carla G.
07/2007
5.0
roofing
  + -1 more
A neighbor recommended Cruz Roofing, so we had them come in for an estimate. The price was very reasonable, and they offered 30, 40 and 50 year shingles (and I think even longer, though we just opted for the 30 year style, thinking that roofing technology will likely change over time). The price included all of the usual, new drip edge, ice dam shield on the lower roof portion, ridge line vent, chimney flashing, etc. We also needed new gutters, and Cruz worked with the contractor we selected. We had very stormy, rainy weather and had to wait a bit for them to get the roof on; it might have been nice to get an update or two during those couple of weeks, but it was obvious why they hadn't started tearing off our old roof, so no big deal. We are very happy with the work overall, and have had a few rainstorms with the new roof with no problems!
Description of Work: Put a new 30 year roof on our small home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,500

CARISA B.
05/2007
5.0
roofing
  + -1 more
We contacted Cruz Roofing and they came to give us a bid immediately (unlike other roofing companies who did not return phone calls or provide estimates when they said they would). The estimate was fair and we chose them. We worked with them to schedule a few weeks out. All in all, it took them four days to complete the roof. The crew was very professional and worked very hard. They cleaned up the yard, etc., nightly. At the end of the job, they raked, picked up debris by hand; it was spotless. The roof looks spectacular! Rick and Nick Cruz were extremely responsive, stopped in more than a few times to check on how things were progressing, and were very professional. I would highly recommend Cruz Roofing and Construction.
Description of Work: Cruz Roofing tore off 4 layers on our 100+ year old Victorian, 3-story home. They replaced the plywood, installed ice and water shield on first 3 ft. of roof, installed roofing felt on entire roof top, re-shingled roof, fixed chimney, installed new sewer and ridge vents, and installed counter flashing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

BETSY W.
03/2007
5.0
roofing
  + -1 more
Our living room started leaking while we were in the process of selling our house. Inspection was two days away and we called Cruz's Roofing. Nick Cruz came the next morning, found the problem as well as another problem we'd noticed but hadn't done anything about it yet. He had a team of guys out there working by the afternoon. Three men worked from 1pm until 6pm (when they could no longer see and it was starting to sleet). They came back first thing the next morning and worked until about 11am so it took 3 men about 7 hours to finish. The inspection was that afternoon and we told the inspector about the leak so he specifically looked over the work that had been done. After his review the inspector commented that whoever had done the roofing had done a really fantastic job on the repairs. It was well worth the $800 to have a happy inspector.
Description of Work: The flashing around our chimney was worn out causing leaking in our living room. They fixed the flashing as well as fixing a seal that needed repair and various other problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Contact information

4609 Femrite Dr, Madison, WI 53713

www.cruzsroofing.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Windows,
Skylights,
Chimney Repair,
Unfinished Carpentry,
General Remodeling,
Kitchen and Bath Remodeling,
Roof Ice/Snow Removal,
Snow Removal,
Chimney Caps

FAQ

Cruz Roofing & Construction is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 8:00 AM - 4:30 PM

Cruz Roofing & Construction accepts the following forms of payment: Check
Yes, Cruz Roofing & Construction offers free project estimates.
Yes, Cruz Roofing & Construction offers eco-friendly accreditations.
No, Cruz Roofing & Construction does not offer a senior discount.
Yes, Cruz Roofing & Construction offers emergency services.
No, Cruz Roofing & Construction does not offer warranties.
Cruz Roofing & Construction offers the following services: Roofing, shingles & rubber roofing, gutter repair and replacement, chimney repair, skylights, siding, window replacement, carpentry, woodshakes, roof repitching & drainage.

Contact information

4609 Femrite Dr, Madison, WI 53713

www.cruzsroofing.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 4:30 PM