Clearview Sunrooms & Windows

4.8(
14
)

Sunrooms and Patio Enclosures, Windows, Doors,

... +4 more

About us

Locally owned and operated home improvement company by Ben Kripps. ClearView's showroom is located in Madison. Showroom is open for browsing during normal business hours. Pricing is done by showroom or home appointments only at anytime with Ben Kripps.

Business highlights

24 years of trusted experience
Family Owned & Operated

Services we offer

Sunrooms, Energy Efficient Windows, Doors, Siding, & Decks.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.814 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
0%
2
7%
1
7%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.7
punctuality
5.0
Write a review

Filter reviews by category

Showing 1-14 of 14 reviews
Dean S.
05/2016
5.0
sunrooms
  + -1 more
unknown
Description of Work: Replaced old windows on an old house with new vinyl windows. Removed lead paint. They were professional from the sale all the way through completion of project. I enjoyed the relaxed manner in which they dealt with us, both while selling and working. Great people. I would have them back.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Gail H.
04/2016
5.0
sunrooms
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$637
Bryan J.
03/2016
5.0
glass repair, sunrooms, replacement windows
  + 1 more
We had four windows replaced with lead mitigation procedures. They did an excellent job and nearly got the job done in one day and only had to come back a second day to finish up a bit of caulking.
Description of Work: Replacement windows
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Bob P.
10/2015
5.0
sunrooms, replacement windows
  + 0 more
unknown
Description of Work: Provided a plan and estimate for a sunroom addition to my home through an Angie's list deal. Though I didn't proceed with the work at this time, I found the company to be very professional and provided all their work in a timely basis,
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Lucian L.
10/2015
5.0
sunrooms
  + -1 more
It took longer than quoted but we were very happy with the end product.
Description of Work: Three season glass roof room on a deck that they rebuilt.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
Wendy M.
10/2015
5.0
sunrooms, replacement windows
  + 0 more
unknown
Description of Work: Built a 4 season sunroom and deck. Ben's team was great - competent, timely, and respectful. Very happy with my new room. Thanks!
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$45,000
Andrea R.
06/2014
5.0
remodeling, sunrooms, replacement windows
  + 1 more
.
Description of Work: Ben came to our house and provided a detailed consultation about a sunroom addition to our house, and then we meet with him at the showroom and had another detailed meeting about the products and estimate. He was timely, professional, knowledgeable and friendly. We were very impressed with his products and demeanor. We decided to wait a year to save money for the project and to be able to visit his customers' sunrooms in the heat of summer and the cold of winter. We are also considering looking at other sunroom designs that his company doesn't offer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Laurie P.
11/2013
4.0
sunrooms, replacement windows
  + 0 more
They were thorough and professional. We thought that the design that we wanted built made us not go with the company.
Description of Work: We got as far as a quote from Clearview Sunrooms & Windows for sunroom and patio enclosure remodeling.
Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0
$11,000
Response from Clearview Sunrooms & Windows
Hello, I don't remember meeting with you and can't find a quote in our records for your project. We might not have your records if you just stopped by our showroom and were given a verbal approximate quote from options on display in our showroom. Is there a specific design that we could get for you that would work in your situation? I would like to help you find a design that you would like if you have not already purchased. Please let me know if there is anything I can do to help. Thank you, Ben Kripps Owner
Shirley H.
03/2013
5.0
remodeling, sunrooms
  + 0 more
Dale and Jeff were great to work with, kept us informed of why and what they were doing. Very professional . Made adjustments as requested. A really pleasant experience. Responsive to phone calls regarding the project.
Description of Work: Nov 2012. Tore off old deck and poured new footings. Jan 2013 started construction. Worked every day that the weather permitted. Completed in mid-March.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38,000
Response from Clearview Sunrooms & Windows
Hello, We appreciate your business and look forward to working with you on any other projects in the future. We do entry/sliding doors, windows and siding as well. Thank you, Ben Kripps Owner
Katy K.
04/2012
5.0
doors, sunrooms, replacement windows
  + 1 more
They were professional and on time. They were helpful as well.
Description of Work: We got an estimate from them for windows and a sunroom.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Clearview Sunrooms & Windows
Hello, We appreciate your review. Please let us know if there is anything we can do for you in the future. Thank you, Ben Kripps Owner
Kim N.
04/2012
2.0
sunrooms, replacement windows
  + 0 more
Met with the owner at the showroom and requested an estimate. He showed up to do the measurements and took forever to get us a quote. Never responded to phone calls, so in spite of having a good price I figured if he didn't respond before he had my money I'd never hear after he got it.
Description of Work: Asked for a quote on a sunroom.
Rating CategoryRating out of 5
value
4.0
responsiveness
1.0
Response from Clearview Sunrooms & Windows
This is the owner Ben Kripps. I do apologize for your experience with ClearView and myself. Here is a better explanation of timing on your quote for other Angie's List members like myself to read. It is hard to remember all the details from 2010 in 2012, but here is what I do remember after looking up details in our database and pricing on my laptop. Angie's List member came into our showroom on 8-2-10. I set a home appointment up for 8-4-10 and did some preliminary pricing in the home on my laptop and presented this information to the member after measuring while sitting on the sofa and meeting their wonderful cats. Then I went on vacation 8-6-10 out of the country with no cell phone service and came back on 8-15-10. The customer did call the showroom and my cell phone while I was gone. Did some final pricing on 8-19-10. I did miss some phone calls and was not as good as I normally am with our customers at getting back quotes. Also, being on vacation and coming back was very overwhelming at a time of the year when things are normally slower and a good time for myself to go on vacation. However, August 2010 was a very unusually busy month. I do apologize again to you and I thank all of our Angie's List customers and encourage them to write reviews about our company in the future.
Jerry R.
11/2010
5.0
doors, glass repair, sunrooms, replacement windows
  + 2 more
I like them since they are very nice. I would highly recommend them. The job was completed about a month ago and it took about three months from start to finish. They were very organized. They did what they said they were going to do. Everything they did was fine. I had a couple of issues with the flooring people, but not with what they did. The project went as per schedule. I would definitely use their services in the future too.
Description of Work: Clearview Sunrooms & Windows installed a 14 by 16 foot patio room with all glass doors and windows.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Response from Clearview Sunrooms & Windows
Hello, Thank you for your review. Since building your sunroom it has been great to work on other projects with you as well including windows/doors and other properties in addition your home. We really appreciate your continued business and look forward to completing many more projects in the future. Thank you, Ben Kripps Owner
David G.
11/2009
1.0
replacement windows
  + -1 more
He damaged the interior paint under the window while pushing on the wall, leaving it all cracked and chipping. We had no idea what he was doing. When I discovered the damage after he left, I called him. When I spoke to him, he did not deny that he had done it, but he refused to take responsibility or repair the damage he caused. I filed a complaint with our state Consumer Affairs Department, and Kripps' response was full of bizarre lies, i.e., that it was a windy day and the wind could have caused the damage (to the interior paint?). This is a shady business run by an irresponsible liar. Don't let him anywhere near your home.
Description of Work: The proprietor, Ben Kripps, came to our house to measure and give an estimate for windows.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Response from Clearview Sunrooms & Windows
Hello, I apologize for your experience with ClearView. All actions we take are in the best interest of a homeowner. These windows had rotten spongy sills that allow water into the wall. My actions were checking to see if the drywall was wet or spongy. I don't think anyone could damage drywall or crack/peel paint by light or hard pushing (not hitting/impact) on it unless it was water damaged. You were in the room when I was checking the wall. Your call came in a week after I was at your home and over that week we had high damaging winds and freezing temperatures. Both of these conditions can cause drywall damage to an area allowing water into the wall. Again, we are sorry for your experience. I never acknowledged cracking your drywall/paint, but I did admit to pushing on it to see if it was water damaged. For other Angies List Members...here are the formal responses to the State of Wisconsin Bureau of Consumer Protection by ClearView. Dear (removed member name) & Consumer Protection: This correspondence is in regards to a written response request to File 519304 submitted by Gail Gawenda on 10-7-09. I, Ben Kripps, was invited by (removed member name) to their home to give an estimate for window replacement. The appointment was scheduled for Wednesday Sept. 30th at 6pm. Per their request, I was to estimate costs to replace 2 windows. As is standard procedure for a window estimate, their existing windows and surrounding framework was inspected. Upon visual inspection, it was apparent the windows were far beyond the time when they should have been replaced, with obvious rotting sills and even some wood absence in the sills. This type of rot can cause exterior water to travel down and inside a house wall, causing water damage, wall rot, and possibly black mold. When I see this type of damage, it is standard procedure to assess wall stability by gently applying pressure to the wall and check for sponginess. The amount of pressure applied would not crack a wall. (removed member name) called our office (after showroom hours) on 10-6-09 to talk to me. The next day, I called her back. In this discussion, I was accused of damaging a wall in the home. As you can see by the timeline, this accusation occurred one week after the home appointment, when the alleged damage took place. Why did it take one week to hear about this damage? In the mean time, other companies could have been in the room inspecting the same windows. During my inspection, both (removed member name) were in the room watching me. There was no mention of me doing damage at this time. Further, if a wall did crack, it would make a noise, which never happened. If there was visible damage at that moment, we all would have seen/heard it and discussed it immediately. I would also like to point out that some weather activity—both at the time of the visit and shortly thereafter, may have contributed to any wall damage that is being claimed. According to weather records (submitted with this correspondence), the day of the estimate appointment (Sept. 30th) was the first time freezing conditions were recorded for the season. The low temp was recorded at 34F. Such a change in temperature can cause contraction of home walls. In addition to the low temperature, Madison also experienced strong winds in the 2 days after the appointment (Oct 1st and 2nd) and even stronger winds on the day (removed member name) called our office (Oct. 6th). There was gusting recorded above 35 mph. These gusts certainly can cause house walls to experience shifting. I also submit that the building where our showroom is located experienced extensive roof damage due to these extreme winds and temperature. According to our landlord, approximately $26,000 in damage occurred from the harsh weather. (removed member name) live approximately 6 blocks from our showroom and no doubt experienced these same weather conditions. I believe a combination of the factors I have outlined can logically be attributed to the damage (removed member name) is contending. In summary, these factors include 1) possible moisture damage evident in the rotting window sills, 2) temperature swing to freezing temperatures effecting house structure, and 3) strong winds in the area of the (removed member name)home. I would also like to point out an inaccuracy in (removed member name) complaint. In the section, “What product or service did you buy?”, she lists “Windows”. (removed member name) did not purchase windows from us. I have been running window estimate requests for 9 years. In that time, I’ve received zero complaints of my inspections. I am an honest man and run an honest, reputable business. While (removed member name) claim of wall damage is unfortunate, I will not take responsibility for something I did not do. Furthermore, I am concerned this complaint needlessly damages my company’s good standing in the community. Resolving this issue is of utmost importance to me. Thank you for taking the time to hear my response to this accusation. Sincerely, Ben Kripps Owner ClearView Sunrooms & Windows Next Response... Dear (removed member name) & Consumer Protection: This second correspondence is in regards to a written response request to File 519304 submitted by (removed member name) on 11-12-09. According to (removed member name) second report, the alleged wall damage was to paint, and not to wall integrity. In her original phone accusation, she stated that the wall was damaged. This was why we included that information in the primary correspondence. Whether it is wall cracks or paint cracks, the information on performing a thorough inspection of the window site has already been provided in our first response. I’d like to add further information on this point. According to report #1, (removed member name)stated that she found us through Emily’s List (I assume she meant Angie’s List). If this is true, then she read the report submitted on January 6, 2009 prior to contacting us. In this report (a copy is provided for you), it is plainly stated that, “Ben made sure to check before starting to try and identify any potential extra problems…”. Again, proper evaluation of the install site includes gently pressing on the area surrounding an existing window. Accurate pricing estimates require proper site assessment. As stated in our first correspondence, there was no mention of damage during the evaluation. (removed member name)waited 7 days to contact us, during which time others may have been the room. I have discovered that (removed member name) has made true on her threat to slander my company online (as stated in her second report), by submitting a complaint to Angie’s List prior to the outcome of this case (a copy is provided). I find this most unfortunate, and contrary to Consumer Protection’s suggestion of refraining from threats on a company with whom you are attempting mediation. (removed member name) has also engaged in personal insults, both in her second report to your agency and also in her slanderous Angie’s List report. (removed member name) called me a “shady guy” and “an irresponsible liar”. She stated that I have a “shady business”. Such claims do not suggest someone who interested in amicably resolving a situation. I find these insults undeserved and unwarranted. I’m disappointed that no matter the outcome of this case, these statements will not be erased. I will state again, ClearView has received zero complaints (up to this point) in the history of our business. I know that no company is perfect, but our track record of honesty speaks for itself. We are a reputable company and we come highly recommended from our customers who choose to work with us. I stand by my earlier statement that I did no damage to the property. I deny cracking the paint and never said I cracked the paint. I ask that (removed member name) stop slandering my company. Thank you again for allowing me to respond to these allegations. Sincerely, Ben Kripps Owner ClearView Sunrooms & Windows
Doug B.
01/2009
5.0
replacement windows
  + -1 more
The price was exactly as quoted. Ben made sure to check before starting to try and identify any potential extra problems, he found none. They called to verify the date they were coming, and came that day. The process took a tad longer than the optimal time, but that was due to the unusually cold and snowy weather. Ben and his father-in-law worked hard and steadily, and were friendly and courteous, covering floors and other areas to keep them clean.
Description of Work: Had seven windows replaced.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Clearview Sunrooms & Windows
Hello, We appreciate your review and business. Let us know if you have any projects that we can help you with in the future. Thank you, Ben Kripps Owner

    Contact information

    2227 S Stoughton Rd, Madison, WI 53716

    http://www.clearviewconstruction.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    11:00 AM - 3:00 PM

    Licensing

    Insured
    Licensed*

    Trade License Number
    DCQ-100700205
    Trade License Locale
    WI
    Trade License Authority
    Wisconsin Department of Safety and Professional Services
    Trade License Expiration
    10/31/2021
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Sunrooms and Patio Enclosures,
    Windows,
    Doors,
    General Remodeling,
    Glass and Mirrors,
    Siding,
    Decks and Porches

    FAQ

    Clearview Sunrooms & Windows is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 11:00 AM - 3:00 PM

    Clearview Sunrooms & Windows accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Clearview Sunrooms & Windows offers free project estimates.
    No, Clearview Sunrooms & Windows does not offer eco-friendly accreditations.
    No, Clearview Sunrooms & Windows does not offer a senior discount.
    No, Clearview Sunrooms & Windows does not offer emergency services.
    Yes, Clearview Sunrooms & Windows offers warranties.
    Clearview Sunrooms & Windows offers the following services: Sunrooms, Energy Efficient Windows, Doors, Siding, & Decks.

    Contact information

    2227 S Stoughton Rd, Madison, WI 53716

    http://www.clearviewconstruction.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    11:00 AM - 3:00 PM