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Chem-Dry Middleton Carnation

Carpet Cleaning, Upholstery Cleaning, House Cleaning,

About us

At Carnation Chem-Dry Middleton we use the latest technology available for all of your carpet and upholstery cleaning needs. Our technicians are fully trained, uniformed and always maintain the most professional appearance. Our company does not hire subcontractors for the work we perform in the greater Madison area. We are licensed, bonded and fully insured. Our success as a company has been based on customer satisfaction. We are proud to be the first carpet cleaner in Wisconsin to be awarded the Chem-Dry Presidents Award, and a superb carpet cleaning company in Madison awarded the distinguished Chem-Dry Circle of Excellence!Presidents AwardThe Chem-Dry Presidents Award is an annual honor bestowed on franchisees who have worked to meet a high set of requirements, proving their commitment to the continued growth of Chem-Dry. Chem-Drys president credits these select franchisees with this unique recognition.We Are Proud To Be A Green Cleaner!Proper sanitation and cleaning are important for a healthy building environment. Some cleaning products, however, can contain harmful chemicals that contaminate the environment and endanger human health. Implementing green cleaning practices can reduce these health, safety, and environmental risks. Green cleaning involves selecting alternative products, using those products properly, and taking other steps to reduce risks while maintaining a satisfactory level

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Chem-Dry Middleton Carnation

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.958 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 58 reviews

Laura P.
02/2016
2.0
carpet cleaners
Ā  + -1 more
I don't like them at all. I used them a couple of time. What they could have done better was to pick up the furniture so they could clean under it while cleaning the carpet. Plus, the stains came right back. I don't know what happened, but it was weird. It would be nice and clean for about a week and then all of them would just come back. I definitely would recommend the steam cleaning of carpet.
Description of Work: I used Chem-Dry Middleton Carnation for carpet cleaning.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0

$80

Response from Chem-Dry Middleton Carnation
My goodness. 12 years ago? We did not clean your carpet in Feb 2004, but we did in May and Oct of 2004 and you seemed quite pleased with our work. We move and clean under furniture if the customer requests this, knowing it will cost them more because more is cleaned, so most don't. And if a stain returned (which rarely happens, usually it is a new stain), we will gladly come back to take care of it at no cost. We feel it is rather strange that you waited 12 years to post this poor review, which is most likely for a different company because we never serviced you on your posted date.

Georgie V.
11/2015
2.0
carpet cleaners
Ā  + -1 more
It sounded like he was injured and needed time to make another appt. I called Angie 's List and got a new deal with someone else.
Description of Work: There was a mix up because he didn't receive the Angie's list notice for my services. Therefore, when I called about a preset date, he had no recollection of my purchase. So I arranged for someone else to clean the rug.

Rating CategoryRating out of 5
value
5.0
responsiveness
1.0

Yes, I recommend this pro
$30

Response from Chem-Dry Middleton Carnation
We feel it is very unfair that you are rating Carnation Chem-Dry Middleton with these poor scores. Angie's List never notified us about your purchase and they acknowledged the fact that this was not our fault due to their not letting us know. After some time, you phoned us about your purchase and Nick kindly and with consideration for you, explained that he could not accommodate your needs within your time requirements. These poor scores should be given to Angie's List, not our business.

Kevin V.
06/2015
5.0
carpet cleaners, house cleaning
Ā  + 0 more
The person who did the cleaning is the owner. I believe his name is Nick. He arrived right on time. Hooked up his equipment and took great care to make sure nothing was tracked into the house. The results were excellent. He left some spray spot remover in case some difficult stains reappeared, however, he asked us to give him a call before we used it because he said he would come back out. The whole process did not take that long. The carpet was a little damp as was expected, but was dry by the next day. We just ran our ceiling fans and the AC and did not walk on the carpet with shoes until it was dry. I recommend his company without any reservations and will definitely call on them again when we need our carpets cleaned. Great experience.
Description of Work: Cleaned carpets in 3 rooms including spot removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Response from Chem-Dry Middleton Carnation
Thank you for your helpful comments on Angie's List. We appreciate your kind words and positive review.

Kathleen B.
03/2015
5.0
carpet cleaners, house cleaning
Ā  + 0 more
We have used them several times in the past and were just as pleased this time as ever. Nick arrived right on time and did an excellent job. He is so professional and friendly! After at least two years since our last carpet cleaning, our very dirty carpet turned out far cleaner than we expected and it was almost dry when he was finished. Looks like we can go another year without replacing the carpet! Thanks, Chem-Dry!
Description of Work: Cleaned wall-to-wall carpeting in two bedrooms and great room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Chem-Dry Middleton Carnation
Thank you for your very sincere and helpful comments on Angie's List. We appreciate your kind words and for sharing your positive experience with others. In addition to your clean carpets, Chem-Dry was just evaluated by an independent laboratory and was found to remove 98% of allergens from carpet and upholstery, so that is another benefit for you.

James S.
02/2015
5.0
carpet cleaners
Ā  + -1 more
Being a chemist, I was skeptical about Chem-dry, but it turned out that No dry chemicals are used- just a normal carpet cleaning solution. I would highly recommend his services- he did a great job.
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Chem-Dry Middleton Carnation
Thank you for your positive comments and review. You are correct, no dry chemicals are used and we have received the CRI Platinum Seal of Approval, the highest level possible for carpet cleaning systems. The NaturalĀ®, contains no detergents or harsh chemicals so it's safe and non-toxic for your family & pets. And, unlike typical steam cleaning that uses excessive amounts of water, Chem-Dry's low-moisture process uses 80% less water than steam cleaning, creating a safer and more convenient carpet cleaning solution. Thank you once again for your comments on Angie's List.

Mark B.
02/2015
5.0
carpet cleaners, house cleaning
Ā  + 0 more
The gentleman did a great job. Our carpet is frequented by two cats and two dogs. I was very pleased with the results, his professionalism and would hire him again.
Description of Work: He cleaned a Master Bedroom, Living Room and main stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Chem-Dry Middleton Carnation
Thank you for your positive comments and review on Angies List. We appreciate your kind words.

kathy M.
07/2014
5.0
carpet cleaners
Ā  + -1 more
Wonderful experience with Carnation Chem Dry. I would highly recommend! I requested an appointment on-line and a phone call was returned promptly. I was able to schedule the appointment the same week. Nick runs a one man operation and is very professional, prompt and detail-minded. I used my Angies List coupon and found the whole experience to be top-notch! I will definitely call Carnation Chem Dry again!
Description of Work: Cleaned family room, two sets of stairs and a bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Chem-Dry Middleton Carnation
Thank you for your prompt and kind comments about your satisfaction with Nick's services. We truly appreciate your sharing your words on Angie's List with others to review.

JoAnn B.
06/2014
5.0
carpet cleaners
Ā  + -1 more
Cleaned three rooms and the hallway. Did some spot removal which worked great and cleaned the stairs too. Very happy with them.
Description of Work: Cleaned carpeting in our split level home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Chem-Dry Middleton Carnation
Thank you for your positive comments on Angie's List. We appreciate your sharing your good experience.

Kurt K.
04/2014
5.0
carpet cleaners
Ā  + -1 more
Good job. Attention to detail. Professional and courteous. Fair price calculated in an easy-to-understand manner. Definitely recommended.
Description of Work: Clean residential carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Response from Chem-Dry Middleton Carnation
Thank you for your kind comments and posting your review to Angie's List for others.

Kevin B.
01/2014
5.0
carpet cleaners
Ā  + -1 more
After a great experience in December with Chem-Dry doing overall carpet cleaning for our house, when I broke an entire bottle of red wine on my living room floor just weeks before selling my house I knew that Nick from Middleton Chem-Dry would do his very best to get it out. He got the stain completely out to my amazement and saved us from having the buy new carpet. Would highly recommend this company for both general carpet cleaning as well as those challenging situations.
Description of Work: I had Nick clean my carpets in December and most recently got an entire bottle of red wine out of my living room carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Chem-Dry Middleton Carnation
Thank you for your helpful words and for sharing with others. We appreciate this and are so pleased that you are satisfied with our work.

KATHLEEN S.
01/2014
5.0
carpet cleaners
Ā  + -1 more
The job was done right before we had visitors and the carpets were dry within hours so we could be ready for everyone!! Also, there was no smell.
Description of Work: Cleaned the carpets, including several stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Chem-Dry Middleton Carnation
Thank you for your kind words and offering your helpful comments for others. We appreciate your sharing your satisfaction with our work.

Linda P.
11/2013
5.0
carpet cleaners, upholstery cleaning
Ā  + 0 more
They were great! Called to see if they could come 1/2 hour earlier than their appointment time. They moved furniture cleaned everything thoroughly and efficiently and put everything back. I couldn't be happier.
Description of Work: Cleaned carpets and upholstered furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Chem-Dry Middleton Carnation
Thank you for your kind comments. We are pleased that you were satisfied with our work.

Frederick S.
10/2013
5.0
carpet cleaners
Ā  + -1 more
Carnation Chem-Dry Middleton did a great job. They arrived as scheduled and promptly began the carpet cleaning. They used both a rotary type carpet cleaner, followed by a steam vacuum type cleaner. All products used were certified "green." Nick and his son were very thorough in their work, and pleasant to talk with.
Description of Work: Cleaned carpet in basement rec room, as well as two flights of stairs and landing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Chem-Dry Middleton Carnation
Thank you for your kind words and for sharing your satisfaction with others. We appreciate your good help.

Barb B.
09/2013
5.0
carpet cleaners
Ā  + -1 more
This was a very positive experience. Nick was awesome!! He provided us with a lot of information and time and did not charge us a dime. I will be using him in the future for any carpet cleaning needs that I have. I will recommend him to all friends and relatives!
Description of Work: Nick came out the very next day to help me out as we had a problem with our cat going on our carpet. He could tell right away that something was wrong. He checked the carpet over for cat urine and told us what the best way to handle the situation. He must have spend and hour with me telling me all my options. He did not pressure me at all into deciding what to do. After my husband and I took up the carpet we realized there was no saving the carpet. I called Nick and told him we decided to get rid of the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chem-Dry Middleton Carnation
Thank you for your kind and helpful comments on Angie's list. We are happy you were able to come up with a solution and we look forward to working with you again in the future.

Kathleen B.
08/2013
5.0
carpet cleaners
Ā  + -1 more
The service was great, as usual. They arrived on time and were finished within an hour! The carpet was cleaned beyond my expectations. I wouldn't hesitate to recommend them to anyone.
Description of Work: Cleaned three rooms of carpeting plus throw rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Chem-Dry Middleton Carnation
Thank you for your helpful comments on Angie's List. We are pleased that you were satisfied with our work.

Shannon W.
07/2013
5.0
carpet cleaners
Ā  + -1 more
Very well! Punctual! Professional! Was able to run a couple errands and he was nearly fimished when I returned. Very happy with the experience!
Description of Work: Cleaned living room, stairs, and upper landing. I was considering replacing the carpets because of some problem areas, but after having them cleaned they look like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Chem-Dry Middleton Carnation
Thank you for your kind words and for sharing your experience with others. We appreciate your help and are pleased that you were satisfied with our work.

Katy M.
02/2013
5.0
carpet cleaners, upholstery cleaning
Ā  + 0 more
The man who undertook the work was polite, considerate and very nice. He worked diligently and explained what he would be doing before he started. We were really impressed and would highly recommend Carnation Chem-Dry.
Description of Work: We had our sofa and loveseat cleaned and a small area of carpeting. The results were fantastic, and we are thrilled.
Rating CategoryRating out of 5
Yes, I recommend this pro
$135

Response from Chem-Dry Middleton Carnation
Thank you for your kind and supportive words. Our son, Luke, has been kept busy while Nick is recovering from his knee replacement and we continually hear of his fantastic work from our customers. We appeciate your positive and helpful comments on Angie's List.

Barbara F.
01/2013
5.0
carpet cleaners, upholstery cleaning
Ā  + 0 more
It was a good service. They were friendly, punctual, professional. Did the service quickly and everything still looks great!
Description of Work: Cleaned carpets, did a couple area rugs, also did sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Chem-Dry Middleton Carnation
Thank you for your positive comments and rating on Angie's List. We appreciate your kind words.

Steve C.
12/2012
5.0
carpet cleaners
Ā  + -1 more
They did a wonderful job cleaning our basement carpets. They were quite dirty and old and they made them look brand new. I would highly recommend them
Description of Work: Cleaned basement carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Chem-Dry Middleton Carnation
Thank you for your positive comments on Angie's List. We appreciate your good and helpful words.

Kabby H.
12/2012
5.0
carpet cleaners
Ā  + -1 more
It went great. He was professinal and prompt. The carpets were in bad shape but they looked brand new by the end.
Description of Work: He came out and cleaned the carpet in the apartment that I was vacating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Chem-Dry Middleton Carnation
Thank you for your kind words. We appreciate your helpful comments on Angie's List.

Daniel E.
10/2012
5.0
carpet cleaners, upholstery cleaning
Ā  + 0 more
They do a great job. I've used them about 3 times. I've used them for entire carpet cleaning and also just high traffic cleaning. They are very responsive and very friendly.
Description of Work: They cleaned carpets and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Chem-Dry Middleton Carnation
Thank you for your postive comments for others on Angie's List. We appreciate your kind words and that you are so satisfied with our services.

Karen K.
10/2012
4.0
carpet cleaners
Ā  + -1 more
It was fine. They were very prompt and I would probably call them again.
Description of Work: They cleaned the carpet in one room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chem-Dry Middleton Carnation
Thank you for your good words for others on Angie's List. We appreciate this.

Daniel L.
08/2012
5.0
carpet cleaners
Ā  + -1 more
Scheduled one week in advance. They arrived promptly, if not a little bit early. Finished within the approximate time. They did a great job on the stains and brought the almost white 10 year old carpeting back to an almost new look. Given there was a high school boy who had just moved from that room, we knew it would be a tough clean. But they did a great job. Very polite and friendly too.
Description of Work: Cleaned one bedroom, a waiting area, and a full set of stairs. (Plenty of stains to clean.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Chem-Dry Middleton Carnation
Thank you so much for your positive and kind comments on Angie's List. We are delighted that you were pleased with our work. We appreciate your helpful words for us and for others.

Christine G.
05/2012
5.0
carpet cleaners
Ā  + -1 more
They did a very good job. I found them on Angie's List and they had a lot of good ratings, so I chose them to do the work. They were friendly. They were fast and moved the furniture back, cleaned the areas first and then went around and cleaned the whole carpet. The carpet dried pretty fast compared to a wet carpet. They did a really good job getting out the spots. Their price was inexpensive for the work they did. They were right on time or might have even been early. They were very professional.
Description of Work: I used Chem-Dry Middleton for cleaning my living room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Chem-Dry Middleton Carnation
Thank you for your kind and helpful words. We are happy that you were pleased with our work and we appreciate your positive report for us and for others.

Charles K.
05/2012
5.0
carpet cleaners
Ā  + -1 more
There were some pretty bad spots on them and I was amazed that they got them clean! I will be calling them again very soon to do some work at my home. They came in and did a real good job and were gone. Their pricing was reasonable.
Description of Work: I have a two story apartment building that has carpeted stairs front and back that needed cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chem-Dry Middleton Carnation
Thank you for your positive comments on Angie's List. We are glad that you were happy with our work and we appreciate your good recommendation.
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Contact information

5712 Raymond Rd, Madison, WI 53711

http://www.chem-dry.net/carnation.wi

Service hours

Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
House Cleaning,
Leather & Vinyl Repair,
Water & Smoke Damage

FAQ

Chem-Dry Middleton Carnation is currently rated 4.9 overall out of 5.

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

Chem-Dry Middleton Carnation accepts the following forms of payment: Check,MasterCard,Visa
No, Chem-Dry Middleton Carnation does not offer free project estimates.
Yes, Chem-Dry Middleton Carnation offers eco-friendly accreditations.
No, Chem-Dry Middleton Carnation does not offer a senior discount.
Yes, Chem-Dry Middleton Carnation offers emergency services.
Yes, Chem-Dry Middleton Carnation offers warranties.
Chem-Dry Middleton Carnation offers the following services: Chem-Dry Middleton Carnation

Contact information

5712 Raymond Rd, Madison, WI 53711

http://www.chem-dry.net/carnation.wi

Service hours

Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM