Advanced Health & Safety Llc

About 500 sq/ft. Of tile and black mastic was removed. Bob came and gave the estimate. He was EXTREMELY responsive throughout the entire process. His openness to questions and feedback are unparalleled in contractors I've worked with. I used his direct cell number a couple times to get information without delay. In terms of the work. Youtube the process people follow for removing black mastic from concrete. This is a gross job and I'm happy to pay people to do it. The crew was led by Julio who was exceptional (didn't get all of their names, but Edy was there, too). I would have him come and work in my house again. The crew showed up on time and took care of a messy job. A surprise feature. Julio sent me pictures before, during and after the process. I felt more confident that they took time to protect my property that was in the basement after seeing how they encased the space. After everything was cleaned up we discovered that the floor had many small pits in it. A thousand? These tiny little hole still contained some of the tar-like mastic residue. I pointed that out after the fact and the crew came back and has basically refused to do anything be exceptional work. I told Bob and Julio both that I was fine, but they want it to be great. They hold themselves to a high standard. They have gone above and beyond on a project full of hiccups, for a somewhat demanding homeowner. Bob was very open to my thoughts and feelings as I'm not very knowledgable in this area. I hope you don't need to have "Hazardous Materials" removed. If you do, make sure you at least give Julio and Bob a call to see if they can do the job. You will not be disappointed. Also my wife says, "They were very polite hardworking young men."

The service from Advanced Health & Safety was OK until I went to inspect the house after they completed their work. I found 12 holes in my living room ceiling where the workers had pushed nails through from the attic floor boards. Clearly workers using any level of care would move around the attic cautiously so as to not put unnecessary force on the ceiling below. When I discussed this with the owner he pointed to the fine print of the contract which mentioned that they are not responsible for damage to the house. Now I will be paying for plaster repairs and painting of my ceilings. To compound this already poor level of service, I also found that 2 out of 3 entrances to the house had been left unlocked despite the contractor clearly agreeing to lock the house and hide the key. I assume Advanced Health & Safety stays in business because there are not many companies doing this type of work in Madison. I encourage you to keep looking.