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Action Heating & Air Conditioning Inc

Heating and Air Conditioning, Plumbing, Electrical

About us

Additional contact name - Lyle E Hach.

Business highlights

47 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

MasterCard
Visa

Reviews

4.926 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 26 reviews

Julie V.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Marilyn was a hoot on the phone. It was relatively easy to get an appointment within an couple of weeks. On the day of the checkup, Roger came a few minutes early and was very nice. The checkup was more thorough than the previous company I hired. I asked for heat and cool check-they only charge when they do the work, but worked both into a very reasonable price. The best part was the rubber overshoes they use when inside your house to keep outside dirt off of the floor. I appreciate that, and it shows they respect the customer. BTW - they are called American Heating & Air Conditioning. I mentioned to Roger they might want to update Angie's List.
Description of Work: (bi) Annual furnace check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Lauren B.
07/2017
5.0
electrician
  + -1 more
I have used them on and off for 14 years or more. They were nice and punctual. He came up with a solution to add more lighting and brightness. The workers were nice. It took a couple of hours.
Description of Work: I had some new lights installed in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I've always been happy with them. I've never had any negatives. They do everything pretty well. They have different service technicians for the different obviously categories. They don't send an electrician to do the plumbers job. I haven't had a negative experience with any of them.
Description of Work: It might have been checking the air conditioner and furnace, maybe, I don't know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren B.
07/2017
5.0
plumbing
  + -1 more
They came and brainstormed. They moved the wires off of the ground, made them shorter, and put PVC pipe around. He went all out. Not that PVC pipe is really going to stop our dog; he has chewed through metal drain spouts. They went above and beyond in attempting to solve the problem with our dog destroying the wires in his attempt to get to the ground squirrel that live under the patio.
Description of Work: Our dog chewed the conduit that protects the wires to the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren B.
07/2017
5.0
plumbing
  + -1 more
They've been great. They do everything. Their commercials are stupid, but they're great! It's a local commercial. It's a plumber, they're expensive, but probably okay. I think they're pretty comparable to all the other companies out there. They're on it like right away. They actually came early and they called and asked if it was okay that they came earlier than the appointment. They didn't just show up early, they called and said, "You know, we're like an hour ahead of schedule, is it okay if we come?" They seem really professional and really nice. They seem like they care to get the job done correctly.
Description of Work: We had a toilet re-installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Todd W.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Fine,no probelms
Description of Work: Furnace check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce A J.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas S.
03/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Carl from Action installed our new Honeywell wifi thermostat. He called ahead as promised and was right on time. He was very knowledgeable and helpful and shared a lot of information on our system and how to maintain it. He is up to date on the newest technology and got the installation done with no problems. Action was very helpful and responsive to my initial inquiry about this installation. The wait time to schedule the install was very short which is typical for Action. The people are alll friendly and helpful.
Description of Work: Installed new WIFI thermostat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Mary G.
09/2015
5.0
plumbing
  + -1 more
The Service man was here within the hour. He spent a lot of time in the cold outside and under my house (I live in a mobile home) before he said that there was nothing he could get to to. He called the park manager and THEY HAD TURNED THE WATER OFF WITHOUT TELLING ANYONE! He did go way beyond what he needed to do when he was trying to find the problem.
Description of Work: I thought my pipes may have frozen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elly D.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,000

Danielle S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
I called Action HVAC and received warm customer service over the phone. They scheduled to come out within a week. Roger from Action heating arrived 8 minutes early. He got right to work. Was very polite. He inspected our furnace and air conditioning unit, and cleaned them. He wore plastic boot covers in the house. Air conditioning unit fluid was a little low, so Roger suspects a small leak. The leak may be located in the outside unit or in the portion of the A/C that sits atop the furnace. Intervention included adding green dye (visible with black light) to the fluid and topping off. Since the fluid was only slightly low, he recommends waiting until we have an issue with the A/C before coming out and inspecting for the leak. If we become dissatisfied with our AC, we'll just call them out and they'll check to see if it's a leak. He offered other options for repairing the potential leak, but I chose this one. He also warned about a slight growl sound from the motor of the induction fan in the furnace. He told me which signs to watch out for in case it gets worse. Roger seemed to be a very nice guy. I am very please with this service. It took about ninety minutes.
Description of Work: Provider serviced the furnace and AC unit. Inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$221.52

jane S.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They showed up on time and told me what they were going to do. He cleaned the filters and coils and talked to me about proper filters that actually would be cheaper then the one I just bought.
Description of Work: Annual service check. Cleaned and informed me of what I can do to keep it efficient and proper filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Kelly P.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
This is the second time this month that we have used Action Electrical. Our technicians name was Dave and he was our service man both times. He was fabulous-very thorough,knowledgable and efficient. He explained what he was doing and why. The first time he was at our house he saved us 3000.00 dollars by fixing a broken condensation pump that was causing water in our basement, this saved us from having to have a drainage system placed.He worked with our basement people and by doing that they were able to come to the conclusion that at this time we did not need to worry about putting in a drainage system. Today he came out on the same day I called and fixed the electrical outlets and deck lighting that was already in place but not working due to poor wiring that was in place.I believe he again saved us a bundle by not just adding new sockets but repairing the existing. He is also just a very pleasant person to have working in your house-tidy too! Yes I will be using Action in the future. He also reminded me that I had a coupon to use and where I could find it before he tallied up my bill..25.00 to the good! Sincerely, Kelly Patterson
Description of Work: Two electrical outlets repaired Repair of outdoor lighting on deck Two light switches replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Robert P.
01/2013
5.0
plumbing
  + -1 more
I called Action and they had a guy at my doorstep an hour later ready to get the job done. It took no more than another hour to have my water heater completely removed and a new one installed. The guy that installed it was extremely quick and professional. I could not have been more impressed with the overall experience, as there is no way it could have been improved. I'm the type of person that wants something done ASAP, and Action delivered on that in spades. Would absolutely recommend, and plan on using them again if I have any other plumbing issues. Fantastic service.
Description of Work: Our water heater went out on us and I called Action to remove the old one and replace it with a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$988

Daniel D.
07/2012
1.0
heating & air conditioning/hvac
  + -1 more
I called Action Plumbing, Heating, A/C and Electrical at 1am on a Saturday for emergency service, which their website indicated they provided "24/7". I was instructed to leave a message and would be called back.They did not call back until late the next morning. I would not consider them to provide emergency service.
Description of Work: None.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Nathan J.
05/2012
5.0
plumbing
  + -1 more
Everything went great!
Description of Work: We actually had two visits - the first was due to a slow kitchen drain. They came same-day and were great to work with. He tried to use parts we already had but they didn't work out so did have to buy, but he had all the parts he needed in his van. He worked very quickly. The second time went just as well. Both visits ended up being reasonably priced - the labor was the highest part, but that's to be expected. The first half hour was $88 and each hour after that was $100. Definitely recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sandra C.
04/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I can get an appointment right away with them. I would highly recommend them. They are very efficient. I wasn't happy with the previous people I used. They do heating and air plus plumbing so it is nice to have a company that does both of those.
Description of Work: I used Action Heating & Air Conditioning for heating and A/C maintenance. I also purchased an air filter plus the maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bruce A.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job. They were competent and took care of everything. I would recommend and use them again in the future.
Description of Work: I used the services of Action Heating & Air Conditioning Inc in summer for my air conditioning tune up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

George T.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
They worked professionally. I have used them before. They are a good company. They were on time and professional. They did a good job. They are reliable. They do what they say they are doing to do, and their costs are reasonable. I have used them in the past and I will continue using them.
Description of Work: I used Action Heating & Air Conditioning Inc during last sprig to check my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kristine K.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
I have used Action Heating and Plumbing in the past with complete satisfaction. The service #1 above was an immediate need call as our AC exterior unit went up in smoke (really) during an extended high heat index period. The service person came the next day and upon inspecting the exterior unit discovered a mouse nest in the housing. He removed the nest, replaced the wires which the mice had chewed causing the fire and smoke. While doing the repairs and AC check, he noticed that our furnace had evidence of a leak in a corner of the metal housing. He couldn't inspect/repair the furnace that day due to high demand for AC service. Asked me to re-schedule in a couple of weeks. Service #2 Complete furnace check and replacement of an internal hose. Also converted the old filter system with a newer, more convenient model. Per usual, we were very satisfied with both the service and the attitude of the repairman. Highly recommend this service company.
Description of Work: Two service calls. #1 repaired exterior AC after mouse nest caused the unit to burn out. #2 routine furnace check with needed repairs done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Mary R.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Our furnace had stopped working on a fairly cold day. The contractor was able to arrive at the condo within a couple of hours of my call. We needed a new inducer motor. He installed it quite quickly, and our furnace worked wonderfully after that. (While he was working on our furnace, he cleaned and checked it as well.) I would not hesitate to use them again.
Description of Work: New inducer motor installed, furnace was checked, and flame sensor and main burners were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Craig F.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
From the beginning Lyle was a true professional. Knowledgable and competitive in pricing. Marilyn also assisted with the credits for installation of energy conserving equipment. The actual installers also were very quick and capable. I had a dead circuit board in the unit upon trying to power up the air con. It was immediately replaced.
Description of Work: Reaplaced furnace and air conditioner.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

MIKE H.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
Our A/C had not been working all weekend, so I called at 7:30 on Monday morning and they said that they could squeeze us that same morning. They had a tech at our house about an hour later and he promptly fixed the issue.
Description of Work: Needed to have an electrical part replaced on our external A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Dan L.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
Smooth and non-stressful from the initial call and thereafter.
Description of Work: I didn't actually use this company as yet BUT the representative who did the estimate was superbly nice and professional on the phone. Once we have the money to install the A/C unit they will be our choice. Honest company, you can't beat that.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

STEVEN M.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. They worked with the energy company and my schedule to replace the furnace. Removed old oil tank as part of bid, which no other bidder did. They came and went on their own in one day and left no evidence of being in the house except a new furnace and a big clean space where the old tank was. Also routed new pvc pipes for high efficiency heating exhaust and ran drain lines for new furnace.
Description of Work: Replaced old oil burning furnace with gas burning high efficiency furnace and removed old oil tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,850
    • 1(current)
    • 2

Contact information

6120 Cottonwood Dr, Madison, WI 53719


Service hours

Sunday:
6:00 AM - 4:00 PM
Monday:
6:00 AM - 4:00 PM
Tuesday:
6:00 AM - 4:00 PM
Wednesday:
6:00 AM - 4:00 PM
Thursday:
6:00 AM - 4:00 PM
Friday:
6:00 AM - 4:00 PM
Saturday:
6:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical

FAQ

Action Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 4:00 PM

Monday: 6:00 AM - 4:00 PM

Tuesday: 6:00 AM - 4:00 PM

Wednesday: 6:00 AM - 4:00 PM

Thursday: 6:00 AM - 4:00 PM

Friday: 6:00 AM - 4:00 PM

Saturday: 6:00 AM - 4:00 PM

Action Heating & Air Conditioning Inc accepts the following forms of payment: MasterCard,Visa
Yes, Action Heating & Air Conditioning Inc offers free project estimates.
No, Action Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Action Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Action Heating & Air Conditioning Inc offers emergency services.
Yes, Action Heating & Air Conditioning Inc offers warranties.

Contact information

6120 Cottonwood Dr, Madison, WI 53719


Service hours

Sunday:
6:00 AM - 4:00 PM
Monday:
6:00 AM - 4:00 PM
Tuesday:
6:00 AM - 4:00 PM
Wednesday:
6:00 AM - 4:00 PM
Thursday:
6:00 AM - 4:00 PM
Friday:
6:00 AM - 4:00 PM
Saturday:
6:00 AM - 4:00 PM