Universal Services has 25 years of experience in the Senior Move Management Industry. They have even trademarked their approach to downsizing, organizing, packing and coordinating a lifetime of possessions into a well organized move plan! This specialized process has led to the National Association of Senior Move Managers to honor Universal Services as one of the recipients of the “2012 Circle of Service Award”.
Business highlights
Emergency Services Offered
Services we offer
Senior move managers, downsizing specialists, professional movers, packing & unpacking.
It went very well. Minor issues. Moved during a major storm. Truck leaked and a few of my couch cushions got wet. They dried by the next day without a stain. They offered to have them dry cleaned if there were any issues which there weren't. Very efficient and worked fast. Things arrived without damage as far as I can tell.
Description of Work: Moving from a condo to a house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$715
Betsy T.
05/2017
5.0
moving companies
+ -1 more
Excellent!
Description of Work: I needed packing and moving services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Foster J.
02/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: This is one of the best moving companies that I have ever used. There is a lot of careful attention paid to the furniture, boxes and fragile items. I always found the crew members to be friendly and polite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$782
Thomas P.
02/2014
5.0
moving companies
+ -1 more
Quickly and efficiently.
Description of Work: They moved my mother's furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Suzanne F.
09/2013
5.0
moving companies
+ -1 more
Four-man crew showed up exactly when scheduled. I showed them first what was going to consignment, so those items would go into the truck first. They worked efficiently with my packed boxes and wrapping furniture with drawers. All of the boxes and furniture had to be moved down a staircase, and most of it had to be taken down a staircase at the new house. The crew moved everything quite well, including a filled traveling trunk and a piano. The only thing that I was concerned about was seeing a box on too of another box marked Fragile because it was filled with china. Fortunately, nothing was broken. Otherwise, I thought they did a great job. The process started a month prior with a visit from a and quot;surveyorand quot; who went over what I was moving, what I wanted consigned, and moving tips. This process was very helpful, and it increased my confidence that all would go well. The surveyor explained that the charge would start when the crew left the place of business in Lannon, and would go up to the return to Lannon. The crew head sat down with me at the end if the move to go over the bill, and the consignment list. I felt everything was handled very professionally and efficiently, and I would recommend this company to others.
Description of Work: Did my move from second floor apartment to a home. The move included an upright piano moved down a flight of stairs, which they did very well. They also took some of my designated items to their consignment store, Consign w/US. This was included in the price of the move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,380
SANDY S.
09/2013
5.0
moving companies
+ -1 more
They were prompt and on time, professional, and careful to not damage anything. Three men and a truck - one did all the packing of the kitchen things, while the other 2 moved furniture, etc into truck. The move was complete from start to finish at the new apt in about 5 hrs - about what I expected from the initial quote the company gave me. I did most of the packing myself and unpacked at the new location. This helped to save on the cost, but they would have provided full service if requested.
Description of Work: I used Universal Services to move my mom's things to an Asst Living apt. They moved one bedroom apt full of furniture, clothing, and I had them pack all the kitchen things.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Suzanne F.
07/2013
5.0
moving companies
+ -1 more
The surveyor was very punctual and pleasant to work with. After surveying my whole place and belongings, he gave me an estimate of moving charges and written information with packing tips. He also confirmed with the company as to taking the items I wanted them to take to their consignment shop, a very important point for me. A few days after our meeting, I received a confirmation of the moving day with all pertinent information. So far, I'm very happy that I decided to go with Universal Services.
Description of Work: Pre-moving survey.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith H.
05/2012
5.0
moving companies
+ -1 more
Movers (4) worked very hard and took very good care of my things---packing and padding everything with great care and efficiency. This is the most stress free move I have ever had---and I am someone that has moved alot. I would most definitely hire them again and recommend them to others. No other movers I have had---and they are on Angies list---comes even close to this company and their crew. The office staff is also very polite and helpful. I rescheduled several times and was never treatly with impatience or rudeness---quite the opposite. They were understanding and accommodating.
Description of Work: Moved household goods, including appliances, and some packing from house to a condo. Then moved applianced from the condo back to the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,005
Sydney N.
10/2011
5.0
moving companies
+ -1 more
They just did a spectacular job. They were very reasonable. I had a bunch of stuff in my house. They carried all the boxes and did it in a quick and efficient way. They were able to get more into that little 8X8X16 ft trailer than I ever could have. They were very encouraging and polite. They were wonderful. I will use them in the future.
Description of Work: I used Universal Services in September. They loaded a Pods unit for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Tom C.
05/2011
5.0
moving companies
+ -1 more
Universal was quick and accurate with their estimate. Employees were courteous, fast(5 hours start to finish) and took great care with our belongings. This was the only move I have been a part of where nothing was broken or damaged. I recommend them to anyone I know that is moving.
Description of Work: Moved several rooms of furniture and household items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Dave B.
04/2011
5.0
moving companies
+ -1 more
Excellent work beginning to end.
Description of Work: Used to pack, move and clean parents home ( 1800 sf ).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,250
Robert D.
11/2010
5.0
moving companies
+ -1 more
Punctual, efficient, and pleasant.
Description of Work: Moved 4 bedroom home furnishings from storage to home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Foster J.
07/2010
5.0
moving companies
+ -1 more
The original phone call was handled in a very professional manner with up front costs and method of doing business explained fully. The estimator came out to my mom's house as scheduled. He was very nice, polite and professional. He took the information and a letter came in a few days with the scheduled info confirming the time and date of the move. The three movers arrived right on time. They worked very efficiently and took extremely good care of every piece of furniture. This moving crew did the best job of loading and unloading furniture that I have every experienced. I have several times moved cross country and locally. They were by far the best I have seen.
Description of Work: The moving company moved several pieces of furniture from my mother's house to the retirement home she relocated to. They brought wardrobe boxes and a couple of speed paks which really helped make the process more efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
Mark F.
10/2007
5.0
moving companies
+ -1 more
We thought there were going to be 2 movers, but there were 3. They worked constantly and were careful with the furniture and boxes. They put everything exactly where we wanted it to go. They completed the task within the timeframe they estimated. They were there promptly and were kind and courteous.
Description of Work: They moved a house full of furniture, which was in a storage unit, to a house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
MICHAEL R.
10/2006
5.0
moving companies
+ -1 more
On time pick-up and set-up. Quality job.
Description of Work: Managed the move of my father to an assisted living facility.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
SANDRA K.
07/2006
5.0
moving companies
+ -1 more
They were excellent, careful, and thorough. They came when they should have and they had it all organized. They did not break anything.
Description of Work: I used them twice for moving locally. The work took around 5 hours total.
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Service Categories
Moving Companies
FAQ
Universal Services is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Universal Services accepts the following forms of payment: Check,MasterCard,Visa