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PC Alternatives LLC

Computer Repair

About us

Cost is determined by the job. Additional e-mail - pcalternatives@charterinternet.com.

Business highlights

31 years of trusted experience

Services we offer

Rebuild & replace PC components, load & reload operating system, laptop repair and re-installation of windows, troubleshoot, PC repair, data transfer, add and install 3rd party software & install anti-virus programs.

Amenities

Warranties
Yes

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Ken J.
11/2010
1.0
computer repair
  + -1 more
I have never met a more arrogant self absorbed person in my life. All he did was talk down to me and tell me how wonderful he was and how much he knew and how he could fix anything and everything. 10 days came and went with no word from him. After 14 days I contacted him and got an excuse about the part taking too long to get there, after 21 days I contacted him again and got the excuse that he needed to get some specialized soldering done and the person doing it was slow, after 28 days I contacted him again and was told it would be done in a "day or two" then after 35 days I contacted him and was told that it couldn't be fixed and he was looking for another one for us. I responded and told him that I was totally disgusted with his lack of credibility and lack of any contact on his part to keep us informed as to the status of the job. About a week later I got a message saying it was done. I go to pick up the computer and confront him about his total lack of communication and get the excuse that "my computer crashed and I lost your contact information". All I can say to that is that this was a pure BS excuse for being too lazy to bother. He goes on for 20 minutes about how much he did for us and how special he is and is so gracious that he only charges me an extra $50.00 instead of the $100.00 he said up front for the replaced computer. The replaced computer worked for exactly 10 days and now is basically a paper weight. All I can say to this is that if you want to be treated like an idiot, have stories told to you and spend a fair bit of money for nothing then this is the perfect business to use.
Description of Work: I had a problem with the laptop turning on so I (wanting to shop local) contacted this business to ask about the problem and what could be done to fix it. After a quick review he "knew" what was wrong and could fix it in 7 to 10 days and had to have $300.00 up front to buy the parts needed. If it wasn't fixable he could replace it with another one for $100.00 more. I did exactly what I never do and agreed to this. A good lesson to always trust your instincts.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$350

    Contact information

    1204 S Main St, Lake Mills, WI 53551

    pcalternatives.biz

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    PC Alternatives LLC is currently rated 1 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    No, PC Alternatives LLC does not offer free project estimates.
    No, PC Alternatives LLC does not offer eco-friendly accreditations.
    No, PC Alternatives LLC does not offer a senior discount.
    No, PC Alternatives LLC does not offer emergency services.
    Yes, PC Alternatives LLC offers warranties.
    PC Alternatives LLC offers the following services: Rebuild & replace PC components, load & reload operating system, laptop repair and re-installation of windows, troubleshoot, PC repair, data transfer, add and install 3rd party software & install anti-virus programs.

    Contact information

    1204 S Main St, Lake Mills, WI 53551

    pcalternatives.biz

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM