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Expert Plumbing & Heating Inc

Heating and Air Conditioning, Plumbing, Water Heaters

Business highlights

Emergency Services Offered

Services we offer

Residential plumbing, heating.

Amenities

Emergency Services
Yes

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 1-11 of 11 reviews

Trevin B.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent and very responsive. I would highly recommend them and I would hire them again.
Description of Work: I have been using them for about 4 years for servicing my HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kent T.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job and when I first called they explained that they were very busy and, unfortunately, it would be a few weeks before they could stop out and do the work. I appreciated their honesty and we scheduled an appointment. They were there right on time. Did a great job and their invoice was very fair. I will certainly use them again in the future.
Description of Work: Hired to clean the hot water heating boiler in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Ellen G.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Guy put in a furnace about 8 years ago. It's been great. They even made a special stand to make it so super easy for me to change the filter. Don't have to open any doors. Just take out the old filter and slide in the new. Guy used to do maintenance on my furnace and in the summer on my a/c. Everyone asked for Guy. Maybe the new serviceman is good, I do not know. I never chanced it. Here's why--- Once tried their plumbing division. They sent someone really young out. He ran into a problem. They had to call his supervisor over. The supervisor told me they would have to cut the wall in my bathroom open, etc. I never did it.. That was about 10 years ago. There may be a problem, but it has been ok for the last 10 years so far... I switched plumbers at that point. All I am saying is this is a nice company and their supervisors seemed to know what they were doing. But if you don't know if they are sending out.... the new guy, well.... Maybe they are all great like Guy, or better?
Description of Work: He serviced the furnace, changed an ignition part. I used to use them all the time. I always asked for Guy. He was great. Last time I called they said Guy is now working in the office. I wasn't willing to try another man from their company at that point. I switched. They used to be my go to but now I use someone else.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$134

Joan C.
06/2014
5.0
plumbing
  + -1 more
I have used them for the last three years. They are very ethical. The cost is very reasonable and they have come back to follow up with things at no extra charge. I have never met them because this is a 2nd property, so they are very trustworthy. I would highly recommend them.
Description of Work: They had to replace all the pipes under my house. All the pipes froze.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Lawrie W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
responsive and made emergency call as furnace was not working.
Description of Work: emergency call to fix fuse on furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ellen G.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Annual service of my Trane furnace that Expert installed new about 6-7 years ago. I always ask for Guy. He is great. This time he found a few dead bees had fallen from the roof vent into my unit, and vacuumed them out. Had to replace the igniter and thermostat. I had never liked the programmable thermostat--I like to manually adjust the heat. I also did not like the touch pad-it felt like it would wear out. And changing the thermostat batteries was a nightmare. The new Honeywell thermostat is perfect for me. So simple to use. There's just a few old-fashioned, actual buttons to push, and it lights up when you touch it, which is great during the night. I have been satisfied with Expert Heating for over seven years.
Description of Work: I used EXPERT PLUMBING AND HEATING INC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Howard S.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Overall...it could not have gone better !
Description of Work: I can't say enough about Expert. They installed heating plumbing systems in my new home - 4 1/2 years ago, and just this past Saturday I awoke to no heat. I called their office at 7:15 AM...received a return call within 15 minutes and the service tech was at my home an hour l;ayer...and fixed the problem. I needed a new part and he had one on hand to install. In my book, THEY ARE EXPERT !

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Irene E M.
06/2012
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Beautifully!
Description of Work: Replaced Hot water Heater and checked furnace and Humidifier..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Howard S.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Basically the best of the best in this part of the country.
Description of Work: This company is one of the most reliable and professional I have found. Both plumbing and heating, they excel. Their staff knows what they're doing...and they get the job done. They work don the construction of my new home 3 1/2 years ago...did all the plumbing, heating, air conditioning etc....and did a terrific job. As far as repairs go, they are just as professional, timely and courteous. They rate A+++ in my book.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Howard S.
07/2011
5.0
plumbing
  + -1 more
Excellent service all the way around.
Description of Work: Expert Plumbing & Heating handles all my plumbing needs plus heating and cooling. They are a terrific company...all the way from initial installation through to service calls 3 years later. They are the most professional and complete company and will not stop until the job is complete.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carol B.
06/2011
1.0
plumbing
  + -1 more
We had no heat in our house at the time. We called them and they said " the temperature in the house can never get higher than 10 degrees compared to temperature outside". They would not come to the house and assured me that everything would work fine. I ended up calling another company who came out told me that it was installed incorrectly. I am very disappointed in this company and feel I need to warn people about them.
Description of Work: I hired them to put in a brand new furnace.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    2491 Vista Dr, Lake Geneva, WI 53147

    www.expertplumbingandheating.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Water Heaters

    FAQ

    Expert Plumbing & Heating Inc is currently rated 4.6 overall out of 5.
    No, Expert Plumbing & Heating Inc does not offer free project estimates.
    No, Expert Plumbing & Heating Inc does not offer eco-friendly accreditations.
    No, Expert Plumbing & Heating Inc does not offer a senior discount.
    Yes, Expert Plumbing & Heating Inc offers emergency services.
    No, Expert Plumbing & Heating Inc does not offer warranties.
    Expert Plumbing & Heating Inc offers the following services: Residential plumbing, heating.

    Contact information

    2491 Vista Dr, Lake Geneva, WI 53147

    www.expertplumbingandheating.com