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The Dry Guys

Carpet Cleaning, Ceramic Tile, Leather & Vinyl Repair,

About us

Locally owned & operated. Additional DBA - Lake Shore Inc. Additional email - contact@thedryguys.com.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial carpet, fabric and fine leather, tile and grout cleaning, sealing & water damage restoration.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.925 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 25 reviews

Lynn M.
05/2022
5.0
carpet cleaners
  + -1 more
Excellent move-out cleaning of 2 bedroom apartment, no water used and therefore no damage to carpet or pads!
Description of Work: Move-out carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sabrina N.
06/2021
5.0
ceramic tile
  + -1 more
EXCELLENT WORK by this company. Very professional, courteous and thorough. This was our first time cleaning the grout after it's installation almost a decade ago and I was amazed by how clean it got (I forgot that was the original color!) Technicians showed me the progress and had me inspect areas as they went along asking if I wanted anything redone or given special attention.
Description of Work: Ceramic tile & grout cleaned and resealed
Rating CategoryRating out of 5
Yes, I recommend this pro

Billy M.
10/2020
5.0
carpet cleaners
  + -1 more
The technician was socialable, thorough with his work and the job was completed quicker than anticipated.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

michelle M.
04/2018
5.0
carpet cleaners
  + -1 more
Very wonderful...pre and post vacuuming. Professional in manner, very friendly
Description of Work: Carpet in Dining, Living and Hallway cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jean G.
08/2017
5.0
carpet cleaners
  + -1 more
Very Well.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valisha Y.
10/2016
5.0
carpet cleaners
  + -1 more
Awesome company. They do fantastic work!!! I have a dog and he's very messy. There were numerous dark brown stains in my carpet. The stains were from food, dribble, and eye leakage. The Dry Guys were able to removed all stains. I am a very satisfied customer.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob F.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Arthur P.
02/2016
5.0
carpet cleaners
  + -1 more
Excellent job; removed grease under a chair; quick and efficient; could walk on carpets right away because they use a dry product; carpets looked great upon completion.
Description of Work: 5 rooms, a hallway and basement steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Cassandra M.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned all of the carpets through the house, and also a needle point rug.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nadya J.
06/2015
5.0
carpet cleaners
  + -1 more
Excellent service. Loved not having to wait for the carpet to dry.
Description of Work: Cleaned carpet in bedrooms (3), office, living room, and stairs. Also two area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

john O.
04/2015
5.0
carpet cleaners
  + -1 more
hassle free stains removed commercial dryer for chairs that were shampooed and dry vac so stairs were usable upon finishing which is really great
Description of Work: shampooed basement carpet and stairs and 6 dining room chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

liliia K.
02/2015
5.0
carpet cleaners
  + -1 more
service was great , carpet looked like brand new from the store . satisfied and definitely will be back with the company
Description of Work: Cleaning carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

paul L.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carrie B.
11/2014
5.0
carpet cleaners
  + -1 more
They were great. I called a few days prior to set up an appt, spoke with Kathy (very pleasant and nice). Kathy gave me an estimate over the phone, and said it could change a little once they came out and saw what needed to be done. Price ended up being exactly what Kathy estimated, so I was happy about that. Service technician, Russ, came out at exact time appt was scheduled, confirmed price with me, and got right to work. This guy was unbelievably cordial and friendly. For example: I have 2 highly friendly dogs, and as usual when a worker comes into my house -- I offered to put them away. He said not to, that he loved dogs - he then asked their names, and proceeded to remember and call them by their names several times while he was working. (I have had boyfriends not able to remember their names this quickly....lol). This may seem like a trivial thing, but I thought it was awesome, and I am sure the other dog folks out there will relate to this! Russ did an outstanding and thorough job, my carpet and couch looked great when he was done. Amazingly high level of customer service. I would definitely use this company again!
Description of Work: Cleaned the carpeting in my bedroom, as well as cleaned an old couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marie P.
11/2014
5.0
carpet cleaners
  + -1 more
They are excellent and they use hypoallergenic cleaning materials. I have asthma and I have never had any issues with their work. They get out animal stains and I would highly recommend them. I will continue to use them.
Description of Work: I have hired them for 5 years to clean my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty H.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The carpets look brand new. Would use again and highly recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bill M.
06/2014
5.0
carpet cleaners
  + -1 more
They knew exactly what to do. Didn't ask for my help. Came back daily to check on dryness. Very friendly and professional.
Description of Work: Extracted water from carpeting, removed padding, treated carpeting, dried carpeting, cleaned carpeting

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,665

John K.
01/2014
4.0
.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$550

Rob M.
11/2013
4.0
carpet cleaners
  + -1 more
The cleaning went well overall. Three men came and were done in approximately 3 hours. I worked from home that morning, and they were very courteous and did not interrupt me at all. There were a few stains that were not able to be removed, but overall the carpet looked better. The dry cleaning method they used was great as well; I didn't have to wait to walk on the carpet afterwards. The price seemed to be competitive with other companies, and they even waived the trip fee for coming all the way out to Williams Bay!
Description of Work: Cleaned carpet in family room, dining room, office, and 4 bedrooms (approximately 1328 sq ft)

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

John C.
06/2013
5.0
carpet cleaners
  + -1 more
Excellent job and removed several stains I had given up on.
Description of Work: Cleaned most of the carpet in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kristen W.
03/2013
5.0
carpet cleaners
  + -1 more
Overall, the Dry Guys are expensive. But the upside of using them is that your carpet is not wet for 12-24+ hours after they clean. With 2 dogs and 2 humans, I just couldn't consider wet carpet for that long. The technician was very courteous and professional. After he was done he had me walk through the house to make sure I was satisfied. When I need professional carpet cleaners, Dry Guys will be who I turn to again in the future.
Description of Work: I needed the living room, bedroom, and 2 offices cleaned. I didn't need hallways or stairs done. There wasn't any sales pressure to add other rooms or services. I asked for pre-treatment on generally soiled areas and made note of a couple of spots.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

A H.
12/2012
5.0
carpet cleaners
  + -1 more
Last minute request for cleaning and they were here within an hour! I have NEVER had this good of a service response. Price was a bit more than I expected but very happy with the outcome.
Description of Work: Last minute request for cleaning and they were here within an hour! I have NEVER had this good of a service response. Price was a bit more than I expected but very happy with the outcome.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Russell S.
11/2012
5.0
carpet cleaners
  + -1 more
Kathy provided a onsite review of the job specifics and a quote for the carpet cleaning. She reviewed the process thoroughly. I was impressed she had a laptop computer w/ printer that calculated and printed the quote right on the spot! A date was scheduled for the carpet cleaning to meet my needs. Shawn arrived promptly and explained the entire process to me. He was very professional and did a great job.
Description of Work: Carpet cleaning in two rooms in a rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Susan S.
02/2012
5.0
carpet cleaners
  + -1 more
Everything went fantastic. They use carpet cleaning which is a dry process and you don't have to worry about the furniture getting wet. They move the carpeting very quickly after they are done. They were very personable, got the job done very quickly, explained what they were going to do and cleaned up everything up by themselves.
Description of Work: I used The Dry Guys for carpet cleaning over the Christmas holidays in December of 2011. They cleaned our office carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

IRENE K.
08/2011
5.0
carpet cleaners
  + -1 more
They were courteous, on time, great price, great consideration, great quality of work. From start to finish, they were unbelievable. They had great follow-through. If anyone ever gets flooded or needs their carpets cleaned, I would recommend them in a flash!
Description of Work: When the flooding happened in Parma, they were called out from a local company I contacted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4900 68th Ave, Kenosha, WI 53144

    www.thedryguys.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Ceramic Tile,
    Leather & Vinyl Repair,
    Water & Smoke Damage,
    Drapery Cleaning

    FAQ

    The Dry Guys is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    The Dry Guys accepts the following forms of payment: Check,MasterCard,Visa
    Yes, The Dry Guys offers free project estimates.
    Yes, The Dry Guys offers eco-friendly accreditations.
    No, The Dry Guys does not offer a senior discount.
    Yes, The Dry Guys offers emergency services.
    Yes, The Dry Guys offers warranties.
    The Dry Guys offers the following services: Residential and commercial carpet, fabric and fine leather, tile and grout cleaning, sealing & water damage restoration.

    Contact information

    4900 68th Ave, Kenosha, WI 53144

    www.thedryguys.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM