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HOERNEL LOCK & KEY INC-KENOSHA

Locksmiths, Home Security Systems

About us

business started in 1981, same owner, we do not sub-contract. cash, credit card, in state checks,(no checks accepted on car jobs) member of Associated Locksmiths of America, & the Fox Valley Chapter of ALOA (past chairman) AFTER HOURS SERVICE AVAILABLE

Business highlights

43 years of trusted experience

Services we offer

burglar & fire alarms sales & service, locks, keys, safes, CCTV, door closers, high security key

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-13 of 13 reviews

Nancy J.
11/2015
5.0
locksmith
  + -1 more
I phoned on afternoon of 11/10/15 for locksmith to install electronic keypad door lock that security company could not install due to needing hole drilled in door. Locksmith was able to schedule appointment for 9am on 11/11/15. Arrived promptly and completed job in less than an hour. Rekeyed lockset in doorknob lock to match new keypad lock. Locksmith was pleasant and easy to work with. We intend to replace our back door and will use Hoernel Lock & Key to key that new lock to match the front door. Service call price and hourly rate were quoted in advance, so we knew what to expect. I like working with an honest, open service provider.
Description of Work: Drill hole in door and install (owner owned) electronic keypad door lock. Rekeyed locks to match.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ali J.
08/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: We had a door lock that had jammed and did not open. The lock is a special security lock. They were quite familiar with locking mechanism and fixed the problem quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Arlene B.
02/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Changed locks on 4 of the entry doors to my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kristin G.
12/2014
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole B.
07/2014
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim R.
04/2014
5.0
locksmith
  + -1 more
It went great! They were professional, prompt and efficient!
Description of Work: Put a new deadbolt on a steel door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gene M.
07/2013
5.0
locksmith
  + -1 more
The team at HOERNEL LOCK and KEY are consumate Professionals. I will use them again.
Description of Work: We approached HOERNEL LOCK & KEY for duplicate keys. It turned out our keys were special !!! Our new home had an enhanced security key-lock system installed. They were extremely helpful and explained the enhanced system and how it worked. Although they could have sold us new locks, HOERNEL LOCK & KEY called and set up an appointment with the correct locksmith that installed and currently managed the enhanced system. It saved us a lot of money, plus we benefit from enhanced security features already paid for by previous owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia R.
06/2013
5.0
locksmith
  + -1 more
He came out and did all the work and was done in about an hour. He knew his stuff and got the job done.
Description of Work: I had five locks re-keyed on a newly purchased home and the garage opener re-programmed with a new code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

AJ F.
05/2013
5.0
locksmith
  + -1 more
These deadbolts were tricky, and the locksmith did a fabulous job. He was punctual, worked hard until the job was done and was personable and pleasant. I had called another company first and they were rude about scheduling an appointment....but this company was helpful and extremely responsive from the start. Totally happy with them!!!
Description of Work: They changed three locks and keyed everything to be the same.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Diane L.
05/2013
5.0
locksmith
  + -1 more
My husband was pleased.
Description of Work: Installed new lockset for front door and garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175.3

John T.
03/2013
5.0
locksmith
  + -1 more
As noted above, we had one small problem, which was due to a manufacturing/shipping defect, and it was corrected as soon as a replacement part became available. We had no other problems and the work went quickly and we are quite satisfied with the work done.
Description of Work: We had several door locks re-keyed, a passage set replaced, and some adjustments and reinforcement done on another door. Mark came out to the house, looked at the project, and they emailed an estimate the next day. After trading a couple of emails and fine-tuning the work to be done, Mark came out to the house, performed the needed work quickly and professionally. He noted that the new passage set had been damaged, so promised to replace it as soon as a replacement could be ordered, and did so two days later. We were not charged until all work was completed and we were satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

Libby J.
01/2013
5.0
locksmith
  + -1 more
unknown
Description of Work: Amazingly fast and polite. Re-keyed
Rating CategoryRating out of 5
Yes, I recommend this pro

Timothy Z.
11/2011
4.0
locksmith
  + -1 more
see above
Description of Work: My brother in law had died and there was a safe that we did not have the combination for. I contacted several locksmiths regarding the safe. Many had a 1-2 week wait time. This locksmith contacted the company and got an override combination that was able to open the safe and charged about half of what the other locksmiths told me the charge would be for an override combination. I did find it frustrating that I would call and not get return phone calls, but the business was in the process of moving to a new location and this may not be a problem in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$35

    Contact information

    711 Washington Rd, Kenosha, WI 53140

    www.hoernellock.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Home Security Systems

    FAQ

    HOERNEL LOCK & KEY INC-KENOSHA is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: Closed

    HOERNEL LOCK & KEY INC-KENOSHA accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, HOERNEL LOCK & KEY INC-KENOSHA offers free project estimates.
    No, HOERNEL LOCK & KEY INC-KENOSHA does not offer eco-friendly accreditations.
    No, HOERNEL LOCK & KEY INC-KENOSHA does not offer a senior discount.
    No, HOERNEL LOCK & KEY INC-KENOSHA does not offer emergency services.
    Yes, HOERNEL LOCK & KEY INC-KENOSHA offers warranties.
    HOERNEL LOCK & KEY INC-KENOSHA offers the following services: burglar & fire alarms sales & service, locks, keys, safes, CCTV, door closers, high security key

    Contact information

    711 Washington Rd, Kenosha, WI 53140

    www.hoernellock.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed