Butch was recommended by another appliance repair place that didn't feel comfortable with doing a repair on my newer Jen Air Range. Butch came out the very next day and diagnosed the problem as a bad switch for one of the burners. He ordered the part and came back within a couple of days and replaced the switch. Before leaving he made sure everything was in working order. I would not hesitate to call Butch for any other major appliance repairs in the future.
Description of Work: Bad burner switch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Linda M.
01/2014
3.0
appliance repair
 + -1 more
He was punctual and on time, but did not really help the problem. I did have to pay, but he didn't accomplish anything.
Description of Work: He was supposed to check the leak under the washing machine.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$60
Travis L.
10/2013
5.0
appliance repair
 + -1 more
It went well. He was showed up on time and got right down to work diagnosing the problem. Replacing the refrigerator was probably the correct decision in this situation and his recommendation to do that did not benefit him.
Description of Work: The refrigerator was not keeping things as frozen as it should have. He diagnosed the problem with the refrigerator was that it was low on the coolant so there must be a leak in the system. He recommended replacing the refrigerator instead of fixing it due to the time and cost required to find the leak, repair it, and recharge the system with coolant.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$63
Tina N.
08/2013
5.0
appliance repair
 + -1 more
It went good, very good.
Description of Work: Fixed my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Thomas H.
11/2012
1.0
appliance repair
 + -1 more
Would like to have been able to write something, but I never even received a call back.
Description of Work: Called, and left a message, but Butch didn't return my call. Unprofessional, to say the least.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Susan D.
09/2011
5.0
appliance repair
 + -1 more
He got it running again. I did not want to trust that it would keep working. He said he would try to find a new pump for it as it is a very very old machine. He called when he found a pump and he replaced the existing pump along with a new belt. I would hire him again and highly recommend his services.
Description of Work: The pump locked up on my washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Richard C.
11/2010
5.0
appliance repair
 + -1 more
I was very happy with Butch's Appliance. I felt comfortable calling him, as well as comfortable asking him questions.
Description of Work: I have called Butch several times. He has always been "top-notch" in everything...professionalism, punctuality, and service. The only problem that I have is the fact that I have older (12 yrs.) appliances, so if Butch needs to order a part, it may take a bit of time...usually a week or less. If necessary, he will do a "band-aid" job until the part arrives. He has worked on our washer, dryer, refrigerator, and disposal.
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Service Categories
Appliance Repair
FAQ
BUTCH'S APPLIANCE is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
BUTCH'S APPLIANCE accepts the following forms of payment: Check
No, BUTCH'S APPLIANCE does not offer free project estimates.
No, BUTCH'S APPLIANCE does not offer eco-friendly accreditations.
No, BUTCH'S APPLIANCE does not offer a senior discount.
No, BUTCH'S APPLIANCE does not offer emergency services.
No, BUTCH'S APPLIANCE does not offer warranties.
BUTCH'S APPLIANCE offers the following services: Repairing Appliances