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BUTCH'S APPLIANCE

Appliance Repair

About us

Appliance Service

Business highlights

49 years of trusted experience

Services we offer

Repairing Appliances


Accepted payment methods

Check

Reviews

4.57 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
14%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.5
responsiveness
4.7
punctuality
5.0
Showing 1-7 of 7 reviews

Sherry S.
06/2014
5.0
appliance repair
  + -1 more
Butch was recommended by another appliance repair place that didn't feel comfortable with doing a repair on my newer Jen Air Range. Butch came out the very next day and diagnosed the problem as a bad switch for one of the burners. He ordered the part and came back within a couple of days and replaced the switch. Before leaving he made sure everything was in working order. I would not hesitate to call Butch for any other major appliance repairs in the future.
Description of Work: Bad burner switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Linda M.
01/2014
3.0
appliance repair
  + -1 more
He was punctual and on time, but did not really help the problem. I did have to pay, but he didn't accomplish anything.
Description of Work: He was supposed to check the leak under the washing machine.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$60

Travis L.
10/2013
5.0
appliance repair
  + -1 more
It went well. He was showed up on time and got right down to work diagnosing the problem. Replacing the refrigerator was probably the correct decision in this situation and his recommendation to do that did not benefit him.
Description of Work: The refrigerator was not keeping things as frozen as it should have. He diagnosed the problem with the refrigerator was that it was low on the coolant so there must be a leak in the system. He recommended replacing the refrigerator instead of fixing it due to the time and cost required to find the leak, repair it, and recharge the system with coolant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

Tina N.
08/2013
5.0
appliance repair
  + -1 more
It went good, very good.
Description of Work: Fixed my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Thomas H.
11/2012
1.0
appliance repair
  + -1 more
Would like to have been able to write something, but I never even received a call back.
Description of Work: Called, and left a message, but Butch didn't return my call. Unprofessional, to say the least.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Susan D.
09/2011
5.0
appliance repair
  + -1 more
He got it running again. I did not want to trust that it would keep working. He said he would try to find a new pump for it as it is a very very old machine. He called when he found a pump and he replaced the existing pump along with a new belt. I would hire him again and highly recommend his services.
Description of Work: The pump locked up on my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard C.
11/2010
5.0
appliance repair
  + -1 more
I was very happy with Butch's Appliance. I felt comfortable calling him, as well as comfortable asking him questions.
Description of Work: I have called Butch several times. He has always been "top-notch" in everything...professionalism, punctuality, and service. The only problem that I have is the fact that I have older (12 yrs.) appliances, so if Butch needs to order a part, it may take a bit of time...usually a week or less. If necessary, he will do a "band-aid" job until the part arrives. He has worked on our washer, dryer, refrigerator, and disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

    Contact information

    8093 GEENAN ST, Kaukauna, WI 54130


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    BUTCH'S APPLIANCE is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    BUTCH'S APPLIANCE accepts the following forms of payment: Check
    No, BUTCH'S APPLIANCE does not offer free project estimates.
    No, BUTCH'S APPLIANCE does not offer eco-friendly accreditations.
    No, BUTCH'S APPLIANCE does not offer a senior discount.
    No, BUTCH'S APPLIANCE does not offer emergency services.
    No, BUTCH'S APPLIANCE does not offer warranties.
    BUTCH'S APPLIANCE offers the following services: Repairing Appliances

    Contact information

    8093 GEENAN ST, Kaukauna, WI 54130


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed