ROCK VALLEY HVAC, Inc.

We need to have our radiators in our home replaced. We had them come out to do a quote and never heard back. After attempting 3 times to get the quote they finally sent it over 2.5 weeks later. We called back with a credit card in hand to schedule the replacement and she said she needed to check with someone else and would call us back that afternoon. Never heard back. Called again, and got the same answer…. Will call you back this afternoon…. A day later and nothing. If this is how responsive they are before they make a sale I can only imagine how awful there service and follow up is. DO NOT RECOMMEND!

Staff at the office were patient in answering our questions on the different products they recommended and confirmed what would be installed. Josh and his crew came on time. They put down a rug and plastic sheeting down the stairs. Josh set up and showed how to use the Smart thermostat. They were friendly and patient, Thank you.

Very prompt, courteous, and knowledgeable service. Fixed problem within a half an hour.

Perfect, I would hire again..

Rock Valley HVAC was great to work with. They were on time for the appointment, answered my questions, and did an overall superb job. Really nice to seal with, and will call again in the future.

Very friendly and prompt service. I appreciated the prompt response and appointment, and the serviceman was kind and efficient. I will definitely use their services again for any HVAC needs.

Very professional, only HVAC company to respond to my contact on a Sunday and setup for a Monday morning inspection. Very quick repair , low cost with recommendations for replacement. Highly recommend, well done Josh ,Thanks

Our experience with Rock Valley HVAC was great! Our central air unit stopped working over the weekend, Josh at Rock Valley HVAC stopped over on Monday and diagnosed the problem. Unfortunately after 40+ years it finally threw in the towel. They gave us a great deal on a new unit and had it installed a week later! I'm very pleased with their work and how well the new unit cools the house. I will definitely be using again in the future!

Josh & his son installed my Central Air on a Saturday... very thankful because temp inside house was at 83 degrees & heat index was hovering around 100 plus

It went well. Took Josh and his helper about 3 1/2 hours to replace old AC system along with refrigerant lines. They cleaned up both outside/inside work areas. Josh was very professional and the business was very responsive to emails/phone calls.

I have nothing but great things to say about Rock Valley. Very responsive and professional.

I called on Saturday and even though they were busy they came right out. Very professional and friendly. I would recommend Rock Valley HVAC to anyone. I will use them from here on out, Great company!

Josh was just great. He went way above expected to make sure that everything was working and running great. I would highly recommend the Rock Vally HVAC Inc to anyone. They were just great. He took so much care in fixing and left everything in great shape. If you need anything done, do not be afraid to call this company. They are great!!

I guess I gave Josh a mess. He was able to clean up all the wires and remove what i didnt need. He was at my door 20 minutes after the call.

Great service! I had an issue with my furnace blower that started to make a lot of noise. Josh inspected the blower and recommended I replace it. It was an ECM motor and quite expensive. Josh told me that it should be under warranty and contacted the manufacturer for a replacement motor. I did not have to fill out any paperwork, Rock Valley HVAC took care of everything. When he took out and removed the motor, it was clear that the shaft was not centered and rubbing against the opening... causing the noice. Josh was very knowledgeable and took the time to explain everything to me. Service was professionally done and quick. Highly recommended!!

Perfectly, they did everything when and how they said they would.