Overall it was a very pleasant experience. My Design Consultant was Kerilynn. Keri came out to my house and listened to what my likes and dislikes were and to what my decorating problems were. Keri brought me swatches of patterns that matched my likes and even brought one that she thought would work that I hadn't thought of before. It worked perfectly. I ordered the rug and they placed it in the living room and it looks great. Keri knew her product and was very pleasant to work with. She called after the area rug was installed to make sure I like it. I have another rug to get and already told Keri I will be contacting her about it.
Description of Work: consulted on size of area rug that would be best for living room measured rug area provided swatches delivered and layed out rug
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$860.88
Richard J.
08/2011
5.0
carpet installation
+ -1 more
These people are amazing!! We did shop around and found a carpet that we felt was going to be just great for the room. We brought a sample (from another store) with us to McCann's and asked if they carried the same carpet. Jan said they did and also showed us a variety of other samples that may interest us. We kept going back to the original sample and asked for quotation. Jan gave us a ball park number based on a square yard figure we gave her. She then suggested that they come out and measure to give a firm number. They were very prompt getting out to the house and in putting together the proposal. We found that their price was considerably less then one store ,and less then the other store. We felt very comfortable working with Jan, Amy and the rest of the staff due to their patience, product knowledge and friendly "can Do" attitude. Here is the other " Amazing Part"...........The carpet( We picked out,) was installed and( through no fault on McCann's part) we both were not happy with the way it looked. But we thought,"it will grow on us" as we didn't think there would be any alternative. I went in to pay for the carpet and Amy asked me how I liked it. I said we were not real happy with the way it looked. She said " we want you to love your carpet and to pick out something else. There was a 30 day satisfaction guarantee on the carpet from the Mfg'r., but also, she said they would handle the reinstallation and also move any furniture. To the point: The new carpet is wonderful, the installer did a super job and went way beyond as well, in moving furniture back in place. If you need new floor coverings, check out other stores if you must, but visit McCann flooring. I know you won't go wrong . Thank you Amy, Jan and staff Richard and Sharon
Description of Work: Contracted with McCann Floorings to remove old carpet and furnish and install new carpet in our Family room.
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Service Categories
Carpet Sales and Installation
FAQ
McCann Floors is currently rated 5 overall out of 5.
Monday: 9:30 AM - 5:30 PM
Tuesday: 9:30 AM - 5:30 PM
Wednesday: 9:30 AM - 5:30 PM
Thursday: 9:30 AM - 5:30 PM
Friday: 9:30 AM - 5:30 PM
McCann Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, McCann Floors does not offer free project estimates.
No, McCann Floors does not offer eco-friendly accreditations.
No, McCann Floors does not offer a senior discount.
No, McCann Floors does not offer emergency services.
No, McCann Floors does not offer warranties.
McCann Floors offers the following services: Interior design & flooring measurements