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D & P Appliance Repair

Appliance Repair

About us

D&P Appliance Repair Service located in Janesville, WI has over 38 years of experience in providing fast and friendly service in appliance repair. Additional email - dpappliance@aol.com.

Business highlights

40 years of trusted experience

Services we offer

Large appliance repair.

Services we don't offer

Bosch products.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-18 of 18 reviews

Susan G.
01/2020
5.0
appliance repair
  + -1 more
He did an excellent job of restoring it so it heats and runs very well without the noise and shaking. Very pleased with the results.
Description of Work: Paul cleaned our electric dryer and removed lots of buildup as it was shaking and not heating well.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip B.
07/2017
5.0
appliance repair
  + -1 more
He showed up RIGHT ON TIME and had us working again within 30 minutes. Our compressor was having issues. He installed what he called a jump starter which got things going. He also had recommendations on what brands of refrigerators he would recommend as we are going to need one soon. He was friendly and professional.
Description of Work: Our refrigerator was having issues keeping food cold. We contacted D & P and Dan gave some suggestions until he could come out the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Martin D.
08/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very capable and competent appliance repair service. He had a clear and correct diagnosis of the problem and was able to put the refrigerator back in service relatively quickly. He did have to order a replacement part which took a couple of days.
Rating CategoryRating out of 5
Yes, I recommend this pro

Vondene N.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve A.
01/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

Joyce L.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Reversed refrigerator and freezer doors. Advised on hard water in dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Margaret B.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Came promptly, fixed the washer problem and gave some good advice to avoid future problems. Very likable and I would use him again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol B.
05/2015
5.0
appliance repair
  + -1 more
He was here on time. Chatted with me as he did the work. Stopped the leak and charged me 25.00 less than he had quoted on the phone when I told him the problem Then he told me about a wrap that he uses for his knees when he saw I had a wrap on. I have since purchased one like he said and it works so well
Description of Work: Repaired a leak in my freezer coming down to the refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from D & P Appliance Repair
Thanks [Member name removed]! Hope your knees get better.

Mary K.
03/2015
5.0
appliance repair
  + -1 more
He checked the interior temp of the freezer went through the controls, turned setting down and it shut off, he said the freezer is old and it would cost almost as much to put a new compressor than to buy a new freezer, watch the temp inside the freezer. I appeciate this honesty. I have used D&P before with good results.
Description of Work: Check my freezer, it was running a lot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Stephanie B.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very prompt and professional. Came out to fix buzzing washer in our new house. Fixed the buzz, but a couple weeks later, the washer stopped working. Was not happy as I would not have spent the money if I knew the eventual cost involved. However, he ended up asking if I had a new home warranty (yes!), called the company to verify coverage and we ended up getting $210 back! Washer is still going strong.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paul M.
12/2014
5.0
appliance repair
  + -1 more
We have a home warranty, so I can't speak much about price. It only costs us $85 for a service call, but Dan's help was so good that I wanted to leave him a good review on Angie's list. We have a Whirlpool Duet front-loading washing machine and a Kenmore dishwasher. We needed Dan to replace some electronics in the washing machine, because it got out of balance and pulled some wiring loose. Dan did a great job. He opened up the dishwasher and showed me how it worked. He needed a part that he didn't have in stock, so he ordered it while at my house on his iPad. The part came in two days, and he was back to replace it. During another service call, he came out to replace the motor on our dishwasher because the dishwasher was making a ridiculously loud noise. He had all of the stuff he needed to pull out the dishwasher without scratching our laminate flooring. It took him 20 minutes to replace the entire motor once he had the dishwasher out. I would say the whole service call took maybe an hour, which was not much, considering the amount of work that had to be done. Dan was in the Air Force and has an extensive knowledge of how appliances work, both mechanically and electronically. Even if I didn't have the home warranty from when we bought the house, I would call him again. He does a great job of explaining what he is doing, which is super important for a first-time homeowner like myself.
Description of Work: D&P fixed both our washing machine and our dishwasher.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

ELIZABETH H.
06/2014
5.0
appliance repair
  + -1 more
If he says he is going to be here at a certain time, he is or he calls. Like with the others that are professionals, they are not going to stop in the middle of one job to move on somewhere else. It’s done and it’s done right the first time. I never had to have him come back to redo it. He is a very mannerly and responsive individual.
Description of Work: I used D & P Appliance Repair for the installation of a refrigerator. I’ve used him for about 15 to 20 years now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Sean F.
06/2014
5.0
appliance repair
  + -1 more
Called on a Monday, left a message - return call before the end of the business day - D&P set up the service call for the following day directly with the tenant (washing machine is in a rental property) and showed up on time, performed the work, called with the information regarding the part needed and costs, and repaired the washer and tested it out all within a couple hours. Very professional and friendly.
Description of Work: Diagnosed why HE top-load washing machine (Whirlpool Cabrio) would not automatically drain and spin when done washing - replaced faulty actuator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Jody T.
11/2013
5.0
appliance repair
  + -1 more
Great experience, will use again!
Description of Work: Replaced board on my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Crystal H.
12/2012
5.0
appliance repair
  + -1 more
Good experience had a couple of companies tell me they were going to charge me more than I paid in total just to come to my house and it would be several days to get to us. The part was the most expensive thing on our bill. Our service was performed on time and they were able to get out the next day (we called after 4:30pm so I wasn't expecting same day service). I worked in property management for a few years and have dealt with repair folks quite a bit and the service and quality for price were better than I expected. He even had the part on his truck so no waiting for a functional oven. We will call them again if we need an appliance looked at.
Description of Work: Replaced a bake element in our oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$170

joseph Y.
02/2012
5.0
appliance repair
  + -1 more
I felt that they were honest and professional. This was my first time using them but I would use them again.
Description of Work: They provided a part for my dishwasher and walked me through on how to repair a piece for our dishwasher.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol E.
11/2011
4.0
appliance repair
  + -1 more
They are very prompt. They are good and they take care of what they have to take care of; they don't linger. They are trustworthy and I trust them. They are kind of pricey. They were late.
Description of Work: I used D & P Appliance Repair to fix my stove because the broiler wouldn't turn off. He unhooked the broiler because it would have been an expensive fix to get it fixed and it would have taken a while so I don't have a broiler. My stove is only 8 years old. It was a much more efficient and time saving solution instead of sending in the part to get it fixed and it would have been $400. Earlier this summer they fixed my dryer and before that they fixed my washer.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Barbara L.
11/2011
4.0
appliance repair
  + -1 more
The work they did was fine and he stuck to his estimate. I will not use them again in the future.
Description of Work: I used D & P Appliance Repair to fix my dryer light.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$50

    Contact information

    836 Princeton Rd, Janesville, WI 53546

    www.dpappliancerepair.com

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    D & P Appliance Repair is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 3:00 PM

    D & P Appliance Repair accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, D & P Appliance Repair does not offer free project estimates.
    Yes, D & P Appliance Repair offers eco-friendly accreditations.
    No, D & P Appliance Repair does not offer a senior discount.
    No, D & P Appliance Repair does not offer emergency services.
    Yes, D & P Appliance Repair offers warranties.
    D & P Appliance Repair offers the following services: Large appliance repair.
    Bosch products.

    Contact information

    836 Princeton Rd, Janesville, WI 53546

    www.dpappliancerepair.com

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 3:00 PM