Description of Work: Installed kitchen floor. Outstanding experience all the way around, and they sell QUALITY products. Do your research on the "cheapie" flooring outlets. Their product looks okay, but is not the same.
The ending result was my neighbor home owner insurance had to cover the damages. The subcontractor was only insured to replace the depreciated value so my neighbor couldn't even get compensated for the amount to replace his floors. IT WAS A COMPLETE NIGHTMARE. The owner cursed at me told me to have a lawyer call him. It is a shame because the people that work for Taylor made were professional and tried to help me out, but at the end of the day the OWNER DID NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: We had Carpet and vinyl flooring installed in our upper condo. We had carpeting installed on stairway, hallway and living room. We also had vinyl installed in kitchen. We had an issue with the flooring installation. The nails that were used to reattached the baseboards punctured piping inside the wall. The plumbing pipes leaked as a result of the nail going thru it. The leak did not ruin our condo, but it leaked down into the lower level condo unit. As a result of the leak our neighbor had to replace all his laminate wood flooring. When we first discovered this issue I called Taylor Made and spoke with the owner. He was rude and told me to call a plumber not him...I of course knew to call a plumber, but I wanted him to know the reason we had to call a plumber was a result of the installation from his labor's which they subcontract. He avoided me and was not easy to work with to get any resolution. I had to call the subcontractors insurance company rather than Taylor made working thru the insurance to resolve.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$4,000
Jeffrey J.
05/2014
5.0
flooring contractor
 + -1 more
Everything went smoothly. They had a good price and a good selection. Everything went well.
Description of Work: I used Taylor Made Floors Inc. in November for our flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Dick L.
05/2014
4.0
carpet installation
 + -1 more
They did a pretty good job and cleaned up. It was a pretty good value for the money, I guess.
Description of Work: Flooring installation
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Penni J.
01/2014
5.0
flooring contractor
 + -1 more
Our floor installer did an excellent job installing the floor and even made recommendations that we hadn't even thought of. We had a tiny problem with the floor due to our own carelessness and the installer returned promptly to repair it at a very minimal cost. We love, love, love our new floor! We also purchased a decorative backsplash from Taylor Made. The price was very comparable to other stores and their selection was much nicer. Some of the backsplashes I saw were really cool and I hope to use on another project in our home in the future. The staff is very knowledgeable and very friendly. I didn't feel pressured at all as I perused their selection. I made quite a mess pulling out all the flooring samples and they encouraged me to pull out as many as I wanted and even put them all back for me (no small feat!). I will definitely be using them again when we install new carpet in the hopefully near future :)
Description of Work: We bought linoleum flooring for our kitchen and backsplash too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Barbara L.
01/2014
2.0
flooring contractor
 + -1 more
Sales person should always take an interest in what the end result should be in a particular room, and be more interested in keeping a long term customer by giving some % return on a floor not liked. resulting in major dissatisfaction with floor appearance/ could not live with it. Received no compensation or even professional sympathy. I think I would have been ok with it being more my fault if not for the really bad attitude and response (unprofessional), (that I picked up on even in previous dealings before this final event). They Accepted no responsibility at all. Had to pay another $3000 for another choice of floor.We Will not ever use them again, or endorse them.
Description of Work: Inadequate help in picking out flooring with unusual pattern no one cared.Small picture on back of sample could in noway reveal the full view appearance.
I like the quality of their work. They are very professional and friendly and overall experience has been great and we will use them again
Description of Work: Taylor Made Floors Inc came out last March to install a new bathroom floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elaine C.
03/2011
5.0
ceramic tile
 + -1 more
The measuring and scheduling was a snap. Tile floor was installed on one day and grouting the very next day. They were always on time and tended to their business. The floor looks great and we were very pleased with the entire job. I work part-time for a residential rental company and we have used Taylor Made Floors for some years for all of our flooring needs. This includes purchase and installation of hardwood laminate, carpeting and vinyl. We have always found them to be courteous, punctual, reasonable in their pricing and they do a great job. I recommend Taylor Made Floors to everyone!
Description of Work: Installation of ceramic tile floor in small bathroom.
The estimate was for $12000. They weren?t as educated regarding the quarter-inch hardwood and the other kinds of hardwood as the company I used. They had reasonably good information, but not as much as the other company. They knew only 75% about the product. The salesladies were very accommodating. They knew I was looking for something a little more reasonable. So, they directed me to another company. I didn?t go with them because when they went out to measure and came back with the quote, they gave me a single quote. However, when they drew up the quote on paper and ran it through the computer, it was a different quote. The installation didn?t cover all the incidentals that were needed to apply the product. I will not use them again in the future.
Description of Work: Taylor Made Floors Inc. gave me an estimate for flooring and carpeting.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$12,000
Lauren N.
08/2010
4.0
carpet installation
 + -1 more
We spent about $1500 on that service. They were great. We found them on the list also through recommendations in the area.
Description of Work: We used Taylor Made Floors Inc. in April and they installed carpet in the family room and also a stairs runner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,500
DAVID AND ELLEN M.
08/2010
4.0
flooring contractor
 + -1 more
They're pretty good.
Description of Work: Taylor-Made Floors did our downstairs bathroom flooring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$990
Pat M.
05/2010
5.0
flooring contractor
 + -1 more
Good choice of flooring, good prices, helpful sales staff. Will shop there again.
Description of Work: Purchased wood flooring for one room that we picked up and installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
John W.
10/2008
5.0
flooring contractor
 + -1 more
TWO INSTALLERS SHOWED UP AT 8AM AS SCHEDULED. STARTED IMMEDIATELY. WORKED UNTIL TAKING A 25 MINUTE LUNCH BREAK AND WENT RIGHT BACK AT IT UNTIL COMPLETED ABOUT 2:30PM.
Description of Work: REMOVED KITCHEN/LAUNDRY ROOM VINYL & SUB-FLOOR, RELAID NEW ONE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,847
John W.
10/2008
5.0
carpet installation, flooring contractor
 + 0 more
ARRIVED ON TIME, AS SCHEDULED. CAREFULLY REMOVED FURNITURE. REMOVED OLD CARPET, LAID NEW CARPET, CLEANED UP AND VACUUMED DEBRIS, AND REPLACED FURNITURE. VERY PROFESSIONAL AND RESPECTFUL.
Description of Work: REMOVED AND REPLACED CARPET AND PADDING IN FAMILY ROOM.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$797
John W.
10/2008
4.0
flooring contractor
 + -1 more
SHOWED UP ON TIME AS SCHEDULED. ONLY 1 INSTALLER SHOWED UP DUE TO MISCOMMUNICATION SOMEWHERE. INSTALLER VERY QUICK & PROFESSIONAL. I HAD TO HELP MOVE SOME OF THE FURNITURE DUE TO ONLY 1 MAN BEING SENT. WAS STILL CHARGED FULL PRICE FOR FURNITURE MOVING.
Description of Work: REPLACED CARPET & PADDING IN LIVING ROOM & HALLWAY.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,274
Betty R.
10/2007
5.0
flooring contractor
 + -1 more
It took total of 3 days to finish the job and the installers did everything they could to make it less of an inconvenience for me. They cleaned up all of their mess, they were never in the way and they were very kind and courteous throughout the entire process. Our house was built by a blind person so our floors weren't exactly even, but they were able to iron out all of the kinks and did a fantastic job in the process.
Description of Work: Removed sub floor in kitchen and hallway and 2 closets and installed new laminate flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
MARY N.
05/2005
5.0
carpet installation
 + -1 more
WE HAVE ALWAYS BEEN VERY PLEASED WITH THEIR SERVICE. THEY ARE VERY PROFESSIONAL TO WORK WITH, THEIR PRICES ARE CHEAPEST IN TOWN. WORKMANSHIP IS GREAT. THEY ACCOMMODATE YOUR SCHEDULE AS TO INSTALLATION AND MEASURING.
Description of Work: WE USED TAYLOR MADE FLOORS TO CARPET OUR DAUGHTERS BEDROOM. WE HAVE ALSO USED THEM IN THE PAST TO CARPET OUR FAMILYROOM, STEPS AND HALLWAY & DEN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
AMY L.
05/2005
5.0
flooring contractor
 + -1 more
THE INSTALLERS FOR ALL THREE PROJECTS WERE VERY PERSONABLE AND WERE A PLEASURE TO HAVE IN MY HOME. WE HAD THREE DIFFERENT TYPES OF FLOOR, VINYL, CARPET AND CONGOLEUM ULTIMATE INSTALLED AND EACH HAD THERE OWN EXPERT INSTALLERS.
Description of Work: WE HAD A NEW KITCHEN FLOOR, LIVING ROOM CARPET, AND BATHROOM FLOOR INSTALLED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
KRISTIN T.
04/2005
5.0
carpet installation
 + -1 more
WE WERE VERY PLEASED WITH THE QUALITY OF THE CARPET WE PURCHASED AS WELL AS WITH THE EXCELLENT SERVICE WE REC'D. THE INSTALLATION WAS DONE VERY WELL. WE WERE ALSO VERY SATISFIED WITH THE SCHEDULING OF THE APPOINTMENT AND THEIR ON-TIME ARRIVAL.
Description of Work: WE HAD TAYLOR ORDER AND INSTALL NEW CARPET IN TWO DIFFERENT BEDROOMS. ONE IN FEBRUARY AND ANOTHER IN MARCH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
STEPHEN A.
10/2003
5.0
carpet installation, flooring contractor
 + 0 more
unknown
Description of Work: CARPET AND VINYL FLOORING INSTALLATION
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
TIM D.
10/2003
5.0
carpet installation
 + -1 more
unknown
Description of Work: HAD NEW CARPETING INSTALLED IN HOUSE TO REPLACE OLD CARPETING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,800
PATRICIA & BRIAN C.
11/2002
5.0
carpet installation
 + -1 more
unknown
Description of Work: REMOVED AND REPLACED CARPETING IN FAMILY ROOM, LIVING ROOM, STAIRS, HALLWAY. N=MASTER BATH AND BEDROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
JULIE A.
09/2001
5.0
carpet installation
 + -1 more
THEY DID AN EXCELLENT JOB. VERY CUSTOMER SERVICE ORIENTED, FRIENDLY SALES STAFF, AND PROMPT SERVICE AND COMPETITIVE PRICING
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing
FAQ
Taylor Made Floors Inc is currently rated 4.5 overall out of 5.
Sunday: 12:00 PM - 4:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 4:00 PM
Taylor Made Floors Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Taylor Made Floors Inc offers free project estimates.
No, Taylor Made Floors Inc does not offer eco-friendly accreditations.
No, Taylor Made Floors Inc does not offer a senior discount.
No, Taylor Made Floors Inc does not offer emergency services.
No, Taylor Made Floors Inc does not offer warranties.
Taylor Made Floors Inc offers the following services: Carpet, vinyl, hardwood & laminate flooring sales and installation.