Timberland Exteriors

Timberland was great to work with. They helped us through the whole process with the insurance company to get the job done. Their craftsmanship was excellent and their crews were great to work. Definitely recommend Timberland to anyone that needs exterior work done at their home.

We did a major house project with Timberland Exteriors (replaced siding, doors and many windows) We have never done a large scale project like this and it was scary to think about spending that kind of money. We could not have had a better experience from beginning to end. Paul is so knowledgeable, low key, has a great sense of humor and was great to work with. He has lots of experience, good ideas and a great computer program that allows you to see what different doors, siding colors and window styles will look like on your home. He set us up on a group text between Paul, the project manager Gary and my husband and I. Their communication was amazing-always prompt and any concerns we had were immediately addressed. Phone calls and emails were also responded to quickly.The crews that worked on our house (different crew for windows and doors and another for siding) were friendly, conscientious and had an amazing attention to detail. We are thrilled with how everything turned out and would HIGHLY RECOMMEND Timberland Exteriors for your next house project.

Paul is friendly, he gives you information, but it's a stressful thing to have damage to your home and we've never been through this before. He was so helpful about explaining how the process worked, how insurance worked. His guys came out and they were just very very busy. They did great work, on time, easy to deal with, they cleaned up afterwards. There were a couple of snafus; they originally ordered the wrong skylights, but it was quickly rectified and it didn't hold up the project. I was very happy with how it went and I would definitely use them again.

Excellent work. Thousands less than other bids. Paul and Gary are excellent to work with. Very courteous, friendly and honest. I have used them for various projects over the years including placing natural stone on the front of my house

Good job on the roof. Came back to fix minor issues after original installation.

Timberland was unbelievable. I was shown a rendering of what my house would look like with their visualization tool. We had 3 other estimates and Timberland was the only one to offer that. It was fun to look at different options and see what it would look like. We thought we wanted a green house and went with a Iron Grey Hardie. It looks Awsome!

I could not find them at the address listed on their website. So, since I was in the parking lot of Mapleridge Center (which is where the website says they are located), I did a "live chat" with someone named Michelle. However, this is obviously not really a "live chat" since I received what appeared to be automatic answers and when I said I was already in that location and could she tell me what other business they were located next to, her response was simple "I'm sorry".

Never received bid for services.

Our sales rep, Thomas, was great to work with. The only reason we chose not to work with this company is that they were 46% higher in price than our next closest bid. Timberland was unable to justify this significant difference in price. I would give Timberland another shot when we look at future work but they will need to much more competitive.

Starting from the sales and quoting process, it was a great job overall. I have very little room for dumpsters so there were extra steps to pile everything up and then load into a dumpster that was here for a short time. They had to arrange for 2 dumpsters of siding and other construction debris. Coordination of that was very tight. Everything went from a state of organized chaos to a fine completion. Their crew was very friendly and cooperative, not to mention very hard working. They know their stuff! This made some quick work of it In the process, they encountered some rot on the face of my garage. I got a carpenter and the crew went off to work on another site for a day before returning to finish the siding. They did a fine job of working around the "surprise" found. The project manager for the job was very available and kept me apprised of the plans and steps. He did some crew adjustments to make sure that the crew had the skills needed for the job. His role and contribution was very much appreciated. I liked what they did so much, I have contracted again with them to do another siding job on an addition that is going to be completed in June. They are fair in their pricing, reasonable in their abilities to manage expectations and in delivering an excellent quality job. They did a great job cleaning up and leaving my house and yard in terrific shape! I will certainly do business with them and will highly recommend them to whoever asks. FINE JOB!!!

It took them a long time to finish the job. They had to do it even twice because the first time they put the fitting for the rain barrel on the wrong end. I have to say that they were very apologetic about this mistake. Also, I expected the company that does a lot of this kind of work to know more about how rain barrel fittings work. For instance they said that the pipe which directs the water from the gutter to the rain barrel has to be disconnected for the winter, so that the frozen water will not crack the fitting, but they did not think that when snow thaws the water from the fitting pours straight down next to the foundation. So now I have a loose piece of open gutter stuck under the fitting and directing thawing water away from the house. Not the most esthetic solution, I must say, and I still have to see how it would work in the spring.

Paul came out immediately to provide a fair proposal for the replacement of two windows. The windows were a non-standard size and surrounded by brick, which provided unique challenges. The team who did the work were very professional and efficient. The windows were installed more than 2 years ago and I have yet to see a glimpse of a problem or degradation in the window or the workmanship. He'll be the first person I call for future window work if required.

I have used this contractor before with excellent results . These projects were larger and a little more complicated. Projects took almost 3 months.Timberland refused to lead the project and was unwilling to deal or coordinate with other contractors needed to remove and relocate floor register and remove and relocate an electrical outlet. in order to be able to install the sliding gass door to the deck. Timberland did not coordinate with the building inspector to get required signoff on the work that was done. Overall the projects lacked a specific leader responsible from start to finish. The sales person was my only consistent contact throughout the process and he was not knowledgeable about the detailcs of the work and the various handoffs that were taking place.

The crew (Alex, Alex, Alex, Tom and Marty) all arrived on time and started working immediately (this work was done out of Timberland's Detroit Lakes office). They pulled the 60+ year windows out and replaced with new custom windows. Very professional team. Did a great job. The windows look great. The only issue we had was that there was a lot of little metal pieces in the mulch under the windows from trimming the wrapping around the windows. It would be nice if the crew put some plastic down to catch the metal trimmings. On the positive side, the crew gave us tips on how to fix the vinyl siding that we already had on the house to keep it from coming loose. We will contact Timberland for all of our future construction needs.

Paul at Timberland was very professional and efficient in the estimation process. He was very helpful and willing to supply answers to all questions and inquiries. His estimate was detailed and thorough. On the day of the install, the Timberland team was excellent - the roof was installed in a day with minimal intrusion. The clean up was very thorough. I am very pleased with the results. The same goes for the the gutter install.

Project went very well. On time and on site when they said they would be. Installed, finished and cleanup was completed on time and to perfection.

He gave three options after analyzing the damage and after taking a picture to show after coming off the roof. In the end he suggested a simple procedure that could be effective either short-term or long-term. A good fit after extensive house repairs following a storm. Excellent customer service all around.

They did a a very good job! I would use them again.

Representatives came to the house to offer an estimate, checked the condition of the roof and developed an estimate for us. Worked with our insurance appraiser to lok over the damage and then did the work. Overall, we were satisfied but responsiveness could have been better. The entire engagement with them took from late summer last year through summer of this year due to the weather but we also felt they could have given us a better indication of timing. We had to follow up with calls to determine when the work would be done. Timberland representatives were very polite and we felt that they gave us the right advice. The workers who came to do our skylights didn't clean up and also left our yard gate open so my dog escaped to the street, luckily I was able to get him back quickly. Overall, I feel they did a good job but could be even better on these few things.

CONCERNING We had worked with Paul Trautman, owner of this company prior to this project and trusted him completely. The first project was about 30,0000. in work and went very well. Unfortunately, he helped us with a simple roof replacement and several things happened. -The workers put a hole in our roof and covered it up. -Paul Trautman said he pulled a licence with the city for which we actually paid for and later found out, he had not. -Paul Trautman also reassured us he would be there to inspect the roof boards and call my husband to join him prior to the shingles going on the roof. ...this never happened. In response, Paul Trautman did say , he inspected it himself and everything was top notch. We totally believed him . -When the job was completed, there were several SAGGING areas in our roof . My husband inspected the attic and noticed a huge hole in our roof along with several of the boards that should have been replaced that were not which caused the sagging roof. Unbelievable that Paul Trautman then demanded payment saying the city had passed the inspection even with all these problems. We contacted the city and they had no record of the job. We had them inspect the job and it FAILED.

We compared several contractors and solicited bids from the top three for our project. Timberland Exteriors was our choice and we were not disappointed. Everyone we came in contact with was professional and helpful and they did a great job. We are very pleased with the results, as are our neighbors judging by their comments.

They didn’t charge us anything because they were just fixing up some stuff that another company had done for our gutters. They’re very good. They’re doing work for our neighbors and then figure they’re just going to build more goodwill if they fix up some minor problems that we had. We told them we need new gutters but they said they’ll just try fixing them first.

Work was good. Had some trouble getting in touch with someone, and had some delays that were not communicated until we called.

Their price was fair. It was fine. They got the job done.

I had multiple bids and went with another company only because they were able to fix some broken storm windows we have in the building.