Heating and Air Conditioning, Water Heaters, Natural Gas Lines
About us
R&S Heating is a full service mechanical contractor serving the east metro, the St. Croix River Valley, and western Wisconsin.
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
Commercial and residential furnace and air conditioning replacement, new construction, remodeling, contracts, air and hot water heating, ventilation, light industrial, cooling & ventilating.
It took them a few visits to finally believe me what the problem was. I kept suggesting solutions but they didn't take my advice the first two visits. They did make it right on my bill my transferring a credit to a future service visit.
Description of Work: Called them to diagnose a leak from my AC unit.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$200
Christopher B.
05/2011
4.0
heating & air conditioning/hvac
+ -1 more
Mike Peterson came out and provided us an estimate. He did a very thorough job or measuring the house and the windows to determine the size of furnace and air conditioner we needed. They were highly competitive and offered a great warranty (10 years parts and labor). The only concern we had was "March Madness" pricing. They were trying to force a decision quickly (which we were planning on anyway). They said pricing was "good until the end of March" but then extended it anyway (so much for really having to decide by end of March). We did decide to go with another company -- but would have been happy with R&S as well.
Description of Work: Received an estimate for furnace and A/C replacement.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from R & S Heating
Thank you for the opportunity to earn your business! Congrats on your new system and please call on us should you need help with any of your heating and cooling needs.
Patti S.
03/2011
5.0
heating & air conditioning/hvac
+ -1 more
Everything went very well. Erin in the office was very helpful setting up a service date that worked for us. The installation crew arrived on time, they were very careful and clean about bringing their supplies in and out. The guys were friendly and worked hard and payed attention to details including having to redo much of our old duct work. I was more than satisfied with R & S Heating and would recommend them to others. My experience with R & S Heating was 5*
Description of Work: Installation of efficient 2-stage variable speed furnace and air conditioner Honeywell touch screen programmable thermostat Honeywell high efficiency filter All necessary duct revisions, venting and gas piping, All necessary power and control wiring All necessary disposal of old equipment 10 year parts and labor warranty
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,875
Response from R & S Heating
Thank you for your comments! We appreciate your kind words. It was our pleasure working for you. Please call us anytime with questions. Enjoy your new furnace and air conditioner!
theresa S.
02/2011
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
They came out to inspect all the mechanicals on the purchase we made of a foreclosed house. Through the inspection and discussion we established all needed to be replaced. They responded quickly with a quote (next day) and followed up about any questions. We agreed and with a few days they installed all the equipment. ALL DONE IN ONE DAY!! WHOO HOO! Very Clean and professional! Sales representative was very knowledgable and made us feel very comfortable with our decisions. The installation crew were very polite and proffessional. They followed up with all the rebate forms properly prepared, just a matter of filling in some personal info and mailing to the proper address. They made everything very simple.
Description of Work: They replaced Heating, A/C, hot water heater and water softner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from R & S Heating
Thanks for the feedback! It was a pleasure working with you on your new home. As always, if you have a question or concern we are just a phone call away. Enjoy!
Tracy H.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
They are awesome. They were very prompt, courteous and quick.
Description of Work: I used R & S Heating to repair my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from R & S Heating
Thanks Member! Referrals are a great compliment to us! R & S HVAC would like to thank all of you for helping to promote our business. we know that by referring us to people it means we must be doing things right. From all of us here at R & S HVAC, Thank you!
Helen C.
08/2010
4.0
heating & air conditioning/hvac
+ -1 more
The sales rep, Mike, was terrific. Explained everything and gave us accurate quotes. The installers weren't as great at communication, but they finished the installation in one day and everything worked perfectly. Had a little problem getting the city inspection, but Aaron in the office fixed that and the inspector said that she never has a problem with R&S installations.
Description of Work: Installed replacement central air and furnace. Also corrected some ductwork problems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from R & S Heating
Thank you member for your response. I enjoyed working with you! I'm glad to see that the installation went well and the equipment operated perfectly! I'm sure you are looking forward to the energy savings coming your way! Mike Peterson R&S Heating 651.436.3985
Tracy H.
06/2010
5.0
heating & air conditioning/hvac
+ -1 more
Excellent!
Description of Work: On a number of occasions, R&S Heating has provided service to my AC and Furnace units. On every occasion, they were prompt, courteous and went above and beyond. Not only were they able to repair the immediate problem within their initial cost estimates, but they recommended preventative maintence as well. On one occasion, the furnace was not working and through a single phone call (which cost me nothing) they recommended a solution which I was able to try myself (and it worked!) They had a very good hunch on the issue - but instead of showing up and charging me the service call fee - they advised me of a solution to try myself. These guys are top-of-the-line. I am a single mother - and quickly found when I moved into my home that they cold be trusted, and were competively priced - possibly even priced lower than some competitors. I would highly recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from R & S Heating
Thanks member! Remember we are only a phone call away. Day or night, we will bend over backwards to answer your call. Thanks for your business! The Team at R&S Heating
Andy M.
10/2008
5.0
heating & air conditioning/hvac
+ -1 more
We are very happy with our new furnace and especially the heat pump. R&S did a very professional job with the installation. We did have one issue with the thermostat controls. However, they came out and made some adjustments and got everything running smoothly (it was apparently a newer model of controls and something was not setup exactly right initially.)
Description of Work: Installed new high efficiency furnace and heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from R & S Heating
Members, Thank you so much for your referrals! Customers like you are such a pleasure to work for! We are here to stand behind our systems and take care of any concerns you may have. Let us know if we caan help in any way. We appreciate your business! Everyone at R&S Heating
05/2004
1.0
heating & air conditioning/hvac
+ -1 more
WE HAD JUST HAD OUR SERVICE CHECKED LAST YEAR BY THE SAME COMPANY, BUT WHEN WE WENT TO TURN OUR SYSTEM ON IT WASN'T WORKING. THAT REALLY DIDN'T UPSET ME, BUT WE SCHEDULED FOR THIS COMPANY TO COME OUT AND MY HUSBAND TOOK PART OF THE DAY OFF AND DROVE ALL THE WAY HOME. THE TECHNICIAN THAT SHOWED UP WAS A HALF HOUR EARLY AND THEN INFORMED ME THAT HE DID NOT HAVE THE PROPER PART FOR THE SYSTEM TO BE FIXED AND SAID HE WOULD HAVE TO COME BACK. COME TO FIND OUT LATER THE PERSON HAD A DENTIST APPOINTMENT AND FAILED TO LET US KNOW. WHAT MAKES ME MAD IS THAT I AM IN THE SERVICE INDUSTRY MYSELF AND I KNOW THAT THINGS COME UP IN OUR PERSONAL LIVES, BUT YOU NEED TO MAKE YOUR CUSTOMER FIRST AND FOREMOST.
Description of Work: THEY CAME OUT TO SERVICE MY A/C.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from R & S Heating
The member is right! The customer needs to come first. The technician that the ember is referring to was let go. Our commitment to customer service has never been stonger! Our people are trained and we use employee development programs to assure safe reliable service. Our operations systems are designed to ensure customer satisfaction. Our use of technology allows us to deliver the highest possible level of service while giving you the lowest possible cost. These proceeses work together to help us meet our goal of 100% customer satisfaction. Feedback like this truly motivates us to pursue perfection! Thank you member, for your candid remarks. Mike Peterson R&S Heating 651.436.3985 715.381.5793
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines
FAQ
R & S Heating is currently rated 4.3 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
R & S Heating accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, R & S Heating offers free project estimates.
Yes, R & S Heating offers eco-friendly accreditations.
No, R & S Heating does not offer a senior discount.
Yes, R & S Heating offers emergency services.
Yes, R & S Heating offers warranties.
R & S Heating offers the following services: Commercial and residential furnace and air conditioning replacement, new construction, remodeling, contracts, air and hot water heating, ventilation, light industrial, cooling & ventilating.