Comfort Air Heating and Cooling

I've had a good experience. He's here when he says. He's very reasonably priced.

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Bill seemed to know his stuff, but came a little unprepared to do the work. Left his flashlight in his truck. I offered to get my own flashlight and held it for him so he could see. Said he was going to get himself "one of those headlamps someday". Indicated that he needed to polish the tip of the sensor with steel wool. But didn't have any steel wool in his tool box. I dug some out of my supply for him. His knowledge was helpful the day before when he got the furnace up and running over the phone. But the work he performed the next day seemed very basic and rudimentary. The most difficult thing he did was to clean out the condensate trap with soap and water. . When he handed me the invoice he admitted that he had filled out the invoice back at the office before he came out. Which seemed a little strange because it said he "cleaned and checked burners, igniter, sensor, combustion compartment interior, wire connections, safety and limit control, blower assembly, condensate trap and inspect primary heat exchanger". I stood there watching him do the work, and asked what the components were that he was servicing. In my opinion, he over charged me because he didn't clean and inspect all those components as listed on his invoice. I wish I would have spoken up when paying the invoice, because I feel like I paid for services that he didn't perform. He was in my house for only 15-20 minutes.