Froemel Well Drilling

We purchased a cabin and asked Froemel to come out to help us get our well and pump working (it had been winterized by prior owner and we were not able to get it going). The son showed up to do the work while we were away from the cabin. He said we needed a new pump and hooked up a new pump. Then we never heard from him again. A few weeks later when we went back to the cabin the new pump was there, but it wasn't hooked up to the cabin and so still no water. We then contacted their company and were told we needed a plumber to come in to do the hook up. So we contacted a local plumber (who was very professional and prompt), but even with the plumbing hooked up we still didn't have water. So we called Froemel again and this time it took a few times to get a call back (the son had "forgotten" about us). Finally the father called us back and came out to the cabin while I was there. When he arrived he did not even introduce himself or even speak to me even though I greeted him on the driveway. He walked right over to the pump and started working. After a few minutes his response was "you need a new well, but we don't do your kind of wells. You will need to find someone else. " Then he drove away. A few days later (July 2016) we received a bill for $909.82. We contacted Fromel by phone and in writing to discuss the fact that they want $900 for a new pump to tell us it isn't a pump problem and find someone else to do the work. They have never returned our calls or letter to date (Nov 2016). We did pay the bill, but words can not express how disappointed we are in the work. Not only are they not good on their word, unprofessional when on the job site, but also not willing to discuss matters with us to try to settle this.

unknown

Excellent service

They were in the midst of another job when we called to say that we were unable to get water from our well.one of the Froemel boys came and checked our pump immediately to see if the pump needed replacing. That was okay, so he did a check on the piping and found that to be a problem. He came back the following Monday to try pulling the well. It refused to budge after a few hours of trying with his helper, so he came back the next day with a bigger rig and his father. That did the trick. We had the pipes and sandpoint replaced and have had no problems since. I recommend them to anyone in need of having a well worked on.

This company was honest with its estimates; and the final bill was a couple of hundred dollars cheaper than the estimate as well. They were very professional and honest of what I really needed and customized the water system to my house hold needs. I would use them again for any water system problems I would ever need.