Nels Anderson Enterprises Inc.

Overall it was the worst experience I have ever had with a contractor. It took two and 1/2 weeks to repair. They did not show up six different times when they said they would despite my phone calls every morning. They did not bring they proper tools when they did show always in the other truck. Result took 3 days to get thru floor with sledge hammer rather than use a concrete saw. They did not bring any buckets to take sewage soaked dirt out of house. I had several which I furnished. First pipe patch material did not take so after 3 days I finally got them back. Worker told me they were instructed to use the cheap material to see if it would work. Second material worked fine. Bill present was higher than original quote. Refuse to itemize to explain the difference. demanded immediate payment with threat of a lien if not paid that day. Did not return dirt to area or patch the hole in the concrete. This was the worst experience I have had with a contractor in the past 36 years.I would never,never recommend them to anyone but my worst enemy.

THEY WERE PROMPT, ALBEIT EXPENSIVE, BUT GIVEN THE NATURE OF THE WORK (ICK!) I GUESS I CAN'T ARGUE WITH THEIR PRICE. THE PEOPLE IN THE OFFICE WERE REALLY NICE EVERY TIME I CALLED AND, I FELT, VERY THOROUGH.

I INITIALLY CALLED THEM ABOUT MY WATER SOFTENER NOT WORKING. THEY WERE UNSURE WHEN A JOB THEY WERE WORKING ON WOULD BE DONE, SO THEY WERE GOING TO CALL ME THE NEXT DAY. NO ONE CALLED IN THE NEXT THREE DAYS, SO I CALLED THEM BACK. WE MADE AN APPOINTMENT FOR THE FOLLOWING DAY. THAT DAY, THEY CALLED AND SAID THEY COULDN'T MAKE IT UNTIL THE NEXT DAY AT 1PM. THEY CALLED AT 1:20 AND SAID THEY WERE ON THEIR WAY. THEY GOT TO MY HOUSE AT A LITTLE BEFORE 2PM. FIXING THE SOFTENER TOOK UNDER AN HOUR.