Mirage Closets LLC

Description of Work: WE had a number of closets installed and a pantry. He did not have one part he needed to finish the job properly. We did not hear from for over one year and then he did not answer his phone. We think he went out of business. |The pantry that was missing a part actually broke and we spend another $300 for a different company to professionally install the pantry the correct way. |We would not use Mirage closet again!

Description of Work: My first face to face with Chad was at the home show in Milwaukee in early January. Chad came to the house to see the space on January 18, 2012. I had an approximate 9X14 foot space for a closet design. Chad took measurements, asked me what I wanted in the way of drawer space, hanging space, shoe space and storage space. We threw around a few ideas and he offered a "guesstimate" as to price. He said he would email me different designs for the space and the prices for same. I received his designs/pricing within 48 hours and his "guesstimate" was spot on his estimate. I had two other companies come to the house to give me estimates in the following week. One rep was equally as prompt as Chad in giving me designs and pricing. The rep from the third company said it would be, at least, two weeks for designs to come back from Chicago. All in all, Mirage Closets and the second company were equal. The deciding factor was that Chad passed along a 15% discount offered by a supplier. Between Chad's first home visit and the installation, he and I had phone visits and tweaked the design some. The closet was installed on February 8th. The guys were prompt and got right down to business. I'm not sure exactly how long it took for the installation but it wasn't more that two/three hours. I was very pleased with the way everything went working with Chad. He's professional, courteous and thorough. Mirage Closets is a small business located in Waukesha and I like to keep my business local.