Lake Country Home Services

It went very well as we were able fix our situation quickly rather than have to wait for service.

On time. Diagnosed the problem right away. Did not have part. Came back next day with part to finish job. The 151.00 was cost after the Big Deal was used.

Our first contact with Dean Urbanowski, the owner, was a couple of years ago. I called our previous service repairman, only to find he had retired and Dean had taken over his clients. Our washing machine was broken, and Dean came out to look at it. He recommended that we purchase a new washing machine, rather than throwing money at our 15 year old washer, and he left WITHOUT CHARGING US A DIME!! I couldn't believe it, so of course I have kept his card on file for any future appliance repair needs. Our side-by-side refrigerator freezer quit working, so I called Dean. After asking me a couple questions on the phone, he concluded that it might just be the icemaker and possibly the fan, so he brought the parts with him when he came out. It indeed was the icemaker causing the problem, and he replaced it. He also took a look at a refrigerator we have in the basement that was not cooling consistently, but he recommended replacing it, as the compressor is going and isn't worth the cost to fix it. As Dean was getting ready to leave, I remembered that the water dispenser on our refrigerator was also broken, so he ordered the part to replace it. He came back the next week and replaced that part. He did not charge for another service call, just $25 for labor. I am very happy with Dean's work, and will definitely use Lake Country Home Services in the future.

It went fine. He had to come back three times because he had to order a part. He let me know the part was defective. The scheduler called me right away.

Dean showed up at the appointment time and removed shoes upon entering into the house. He discovered why the dishwasher was not draining correctly and offer a couple of ways to correct it. Dean was very helpful and friendly. Will call Lke Country Home Services in the future.

Den came into the house and looked at my mircowave and before looking at it he made a guess what would be wrong. After getting a short step ladder and looking at the microwave he determined the what he first thought wasthe problem, it turned out to be something else. He asked me how old the microwave was (8 years old) and determined it was no longer under warranty. He gave a price to repair it ($300) and we dicussed other options. He then called dealer and found ot a replacement cost ($299 - $599) and gave me the place if I decide to purchase it. I would call Lake Country Home services if I have future problems.

IFortunate that Angie's List was selling service certificates for a highly rated appliance service. Worst case I figured I would end up paying at least $40 for a trip charge from another repair company. No issues with schduling Lake Country. Although not a Bosch expert the owner was able to diagnose the problem and determine the cost of parts. I decided not to repair the machine and we discussed brands and outlets for a new one.

arrived on time came in with shoe protectors on and put down drop cloths and immediately started working. about 1 hour latter he was done and cleaned up the area. Paid him by check and he was gone. 1 hour latter my new ice maker had filled it's bin.

My Amana front load washing machine started making angry sounds during the spin cycle, so I logged onto Angie's List to find a repair service. The coupon for this provider popped up, and upon confirming he is a factory authorized repair facility, I bought the coupon and called to set up an appointment. Michelle in the office was very polite and accomodating, squeezing me into a slot where someone had cancelled so I didn't have to wait a week for the next appointment. The repair tech, Dean, called me about 15 minutes before he showed up to let me know he was on his way. It quite literally took him 30 seconds to diagnose the problem with the washer, which unfortunately, was a terminal diagnosis. He was very honest about the cost of the repair and the pros and cons of doing the repair (if I could get Amana to at least cover the expensive parts), and gave his honest opinion that it probably was not worth it to try and repair the machine, even though it's only 2 years old. He then shared his knowledge with us and gave some advice as to what to look for in a replacement machine and which brands are currently making better quality products. I found it absolutely refreshing that he would provide this advice, even though it probably means less business for him! I would call Dean in a heartbeat if I ever require service on any appliance in my home.

Our 7 yr old gas dryer was making very loud squeaking noises. I purchased a service call coupon and called to set up an appt. The scheduler was polite and friendly. The technician that came out was professional and friendly. He let me know the problem right away and that it wouldn't be too costly to repair up front. We were torn between just getting a new dryer if it was going to be costly to repair. He replaced some bearings and glides and lubricated some parts. The dryer is running well now. Paid for approx $55 in parts and $35 for labor, plus the service call price from the coupon. I found this to be very reasonable and I would absolutely use them again.

Lake Country Home Services were great. They came out on a Friday and it turned out that he didn't have one of the parts so he came back on a Saturday to fixed it and it works well. He did a great job.

Lake Country Homes service promptly came out and fixed/replaced the wire.

Overall experience was excellent! I received a telephone quote and set up the appointment. Dean, the owner called on the appointment day, to let me know that he was about 20 minutes away and was headed to our home. When he got here, he immediately took off his shoes, even though I told him he did not have to. Dean was polite, professional and very personable. He took the old ice maker out and showed me the problem (it was fried). As I had given his office person the model of the refrigerator, he had the exact replacement with him. In less than 30 minutes from arrival, he completed the installation, packed up his tools and after a brief chat, he left. When I looked at the receipt, I noticed that he had charged us $15.00 less for the labor than what I was quoted! Thank you for helping me find him - he is a treasure! Best regards, Tracy Freis

Work was completed quickly and efficiently. Will use again.

Dean did an excellent job on repairing my dryer that suddenly started making a terrible noise. He was professional & found the problem quickly, repaired it, showed me what he did, & picked up his tools & was on his way. I will use Lake Country Home Services again without hesitation.

Michelle answered my call, helped me provide necessary information regarding my inoperable microwave. She explained that technician Dean Urbanowski would come to my home to diagnose the problem. She explained costs, what would happen, and offered an appointment time. She told me I could save $20 in service costs by purchasing Angie's List $39.95 Appliance Repair Service Call Coupon, so I did. Dean called me just before my appointment to assure he was coming, and he arrived on time. He was very courteous and quickly diagnosed my problem. He explained costs for repair, and with my permission, ordered parts immediately. The parts arrived the following day and were installed in minutes. All is well! While Dean was here, I told him of a problem with our clothes dryer. In less than ten minutes, he diagnosed the problem, installed the necessary parts he had with him, and my dryer was fixed as well! I am VERY pleased with this service!

He did a great job! Worked quickly and competently on our appliances. Polite, friendly and knowledgable. We would certainly use this company again!

used an Angie's list coupon. great service for a simple problem.

Great experience throughout and we were glad we went the repair route instead of the replace route.

They did a nice job trying to walk me through the issue via email and phone. Ultimately needed a service call anyway. They were prompt, had the part in the truck and completed the repair quickly and right.

We hired Lake Country Home Services to fix our dishwasher, which wasn't washing well. We had already tried cleaning out the screen, running it a few times with vinegar and water, but no luck. Within 20 minutes, he had figured out that the was shutoff valve (located behind our dishwasher) was half-closed. He opened that up, and everything worked great. Since it took so little time, he waived the labor fee, and we couldn't be happier!

Will DEFINITELY have Dean & Lake Country Home Services be our go to for all of our appliance repairs. From the time that Dean & John arrived they were very professional & courteous. They even removed their shoes when entering our home! Everything was explained upfront including the estimated cost of the repair. When all was said and done there was no surprise, & the cost was even slightly less than Dean had quoted. They cleaned up when the job was done & were very pleasant throughout the entire repair. My rating of a "B" for Responsiveness was only because I had to wait almost a week for service. It was well worth the wait!!!! I definitely recommmend them! Make sure if you look them up in the phone book you look for LAKE COUNTRY HOME SERVICES. There is another company with a similar name.

Dean Urbanowski, the company owner, responded immediately to my call to describe the problem and came to our house that same day. He was very courteous and professional. The dryer part that was faulty was unusual, so it had to be ordered which Dean did immediately. The part arrived the next day and the repair was completed without any problems. I would strongly recommend Dean and his company for any work you need done.

I called on Saturday but their office was closed. The receptionist called back on Monday morning and was able to fit us into the schedule before noon. Dean diagnosed the problem and replaced a sensor within 30 minutes. Lake Country was listed on LG's website as one of three service technicians in our area. He seemed very knowledgeable and renewed my faith in LG appliances.

Service was performed promptly. Not happy with the change in fee once the technician and part were on site.