I kept reiterating that while we knew we would have to replace the entire system this summer, my husband was not at home and would be traveling for the next week or so. I was heavily pressured to make a commitment to purchase a new system despite that. I paid over $600 for the services listed above and kind of suspected that it was high. Couple that with the fact that immediately after all the work was done, the entire system conked out completely the first time I turned it on. Obviously, we needed a new central ac unit, but I was reluctant to go back to Haselow's. Instead, I had several different companies come out and take a look and give me estimates. Each and every one of them was more than $2000 cheaper than the quote the service person from Haselow's gave me. In addition, I made a copy of their work order for the tune-up. I covered the logo of the company and showed the price and the work done to each of these other companies. Without fail, each of them told me that the pricing was way out of line. They were all very professional about how they phrased it but the general consensus was that I was ripped off. Have to wonder if it would have been the same high pressure/high cost tactics if my husband had been at home. We'll never know - and you can cross this company off your list if you're looking for anyone to handle your heating or ac needs.
Description of Work: Called for an AC tune-up. When the serviceman came, he did a number of different things, including the tune up. Replaced dual capacitor, added pan treatment, replaced plugged filter.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$625
Walter S.
05/2009
4.0
heating & air conditioning/hvac
+ -1 more
They are prompt, reasonably priced and courteous. Their work has always been satisfactory.
Description of Work: They do plumbing, heating and A/C. They did service work on the furnace and plumbing work most recently.
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Service Categories
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Plumbing
FAQ
HASELOW PLUMBING, HEATING & A/C is currently rated 3.8 overall out of 5.
No, HASELOW PLUMBING, HEATING & A/C does not offer free project estimates.
No, HASELOW PLUMBING, HEATING & A/C does not offer eco-friendly accreditations.
No, HASELOW PLUMBING, HEATING & A/C does not offer a senior discount.
No, HASELOW PLUMBING, HEATING & A/C does not offer emergency services.
No, HASELOW PLUMBING, HEATING & A/C does not offer warranties.